Proscenic P11 Ultra

Proscenic P11 Ultra Cordless Vacuum Cleaner User Manual

Model: P11 Ultra

1. Introduction

Thank you for choosing the Proscenic P11 Ultra Cordless Vacuum Cleaner. This manual provides essential information for the safe and efficient use, maintenance, and troubleshooting of your new appliance. Please read it thoroughly before first use and retain it for future reference.

The Proscenic P11 Ultra is designed for versatile cleaning across various surfaces, offering powerful suction and convenient features for a cleaner home environment.

2. Important Safety Instructions

Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, or injury.

3. Package Contents

Carefully unpack your Proscenic P11 Ultra and check that all items are present and in good condition. If any items are missing or damaged, please contact customer support.

Proscenic P11 Ultra main unit and accessories

Image 1: Proscenic P11 Ultra main unit and included accessories. This image displays the vacuum cleaner's primary components, including the handheld unit, extension wand, floor brush, and various attachments.

4. Product Overview

Familiarize yourself with the key components and features of your Proscenic P11 Ultra.

Key Features:

Proscenic P11 Ultra touchscreen display

Image 2: Close-up of the Proscenic P11 Ultra's intelligent touchscreen. The screen provides visual feedback on the vacuum's status.

5. Setup & Assembly

Follow these steps to assemble your Proscenic P11 Ultra and prepare it for first use.

5.1 Assembling the Main Unit

  1. Insert the adjustable telescopic rod into the main handheld vacuum unit until it clicks securely into place.
  2. Attach the motorized floor brush to the bottom end of the telescopic rod, ensuring it locks firmly.
  3. Insert the removable battery into the designated slot on the main unit until it clicks.
Assembling the Proscenic P11 Ultra

Image 3: Illustration of assembling the main vacuum unit, showing the connection points for the telescopic rod and floor brush.

5.2 Charging the Battery

Before first use, fully charge the battery. The battery can be charged while attached to the main unit or separately.

  1. Connect the adapter to the charging port on the battery or the charging dock.
  2. Plug the adapter into a power outlet.
  3. The touchscreen display will indicate charging status. A full charge typically takes approximately 4-5 hours.
Charging the Proscenic P11 Ultra battery

Image 4: The vacuum cleaner connected to its charger, illustrating the charging process. The battery can be charged while installed or removed.

5.3 Attaching Accessories

To use the crevice tool or dusting brush, detach the telescopic rod and floor brush from the main unit. Insert the desired accessory directly into the main unit's nozzle until it clicks.

6. Operation

Learn how to effectively use your Proscenic P11 Ultra for various cleaning tasks.

6.1 Powering On/Off and Suction Modes

  1. Press the power button on the main unit to turn the vacuum cleaner on. It will start in the default suction mode.
  2. Use the mode selection button on the touchscreen to switch between the two available suction power modes: Standard and Max.
  3. Press the power button again to turn the vacuum cleaner off.

6.2 Cleaning Surfaces

Proscenic P11 Ultra cleaning hard floor

Image 5: The Proscenic P11 Ultra in use, demonstrating its maneuverability on a hard floor surface. The green light on the brush head is visible.

6.3 Freestanding Function

The P11 Ultra features a freestanding design. When you need to pause cleaning or store the vacuum temporarily, simply ensure it is balanced and stands upright on its own. This allows for convenient breaks without needing to lean the vacuum against a wall or lay it down.

7. Maintenance

Regular maintenance ensures optimal performance and extends the lifespan of your vacuum cleaner.

7.1 Emptying the Dustbin

Empty the dustbin after each use or when the MAX fill line is reached.

  1. Ensure the vacuum is turned off.
  2. Locate the dustbin release button, usually near the handle.
  3. Press the button to open the dustbin flap and empty contents into a waste bin.
  4. Close the dustbin flap securely until it clicks.
Emptying the dustbin of Proscenic P11 Ultra

Image 6: A user demonstrating how to empty the transparent dustbin of the Proscenic P11 Ultra into a trash receptacle.

7.2 Cleaning the HEPA Filter

Clean the HEPA filter regularly (e.g., monthly, depending on usage) to maintain suction power.

  1. Remove the dustbin from the main unit.
  2. Twist and pull out the HEPA filter assembly.
  3. Tap the filter gently over a waste bin to remove loose dust.
  4. If necessary, rinse the filter under cold running water. Ensure it is completely dry (for at least 24 hours) before reinserting. Do not use detergents.
  5. Reassemble the filter and dustbin.

7.3 Cleaning the Brush Roll

Periodically check the brush roll for tangled hair or debris.

  1. Turn off the vacuum and detach the motorized floor brush.
  2. Locate the brush roll release mechanism (refer to the floor brush diagram).
  3. Remove the brush roll. Use scissors or a cleaning tool to cut and remove any tangled hair or fibers.
  4. Reinsert the brush roll and secure the release mechanism.

8. Troubleshooting

If you encounter issues with your Proscenic P11 Ultra, refer to the following common problems and solutions.

ProblemPossible CauseSolution
Vacuum does not turn onBattery is not charged or not properly installed.Ensure battery is fully charged and securely inserted.
Low suction powerDustbin is full; Filter is clogged; Brush roll is blocked.Empty dustbin. Clean or replace HEPA filter. Remove blockages from brush roll.
Brush roll not rotatingBrush roll is tangled with hair/debris; Floor brush is not properly attached.Clean brush roll. Reattach floor brush securely.
Short battery lifeBattery not fully charged; Using Max suction mode frequently; Battery degradation.Ensure full charge. Use Standard mode for longer runtime. Consider replacing battery if significantly degraded.
Unusual noiseBlockage in nozzle or hose; Damaged brush roll.Check for and remove any blockages. Inspect brush roll for damage.

If the problem persists after attempting these solutions, please contact Proscenic customer support.

9. Specifications

Technical specifications for the Proscenic P11 Ultra Cordless Vacuum Cleaner.

10. Warranty & Customer Support

Proscenic provides a 2-year warranty for the P11 Ultra Cordless Vacuum Cleaner, covering manufacturing defects from the date of purchase.

For any questions, technical assistance, or warranty claims, please contact our customer support team. We offer 7x24 hours customer support to assist you.

Email: service-de@proscenic.com

Please have your model number (P11 Ultra) and purchase information ready when contacting support.