Corsair CA-9011388-WW

Corsair VOID v2 MAX Wireless Gaming Headset User Manual

Model: CA-9011388-WW

1. Introduction

The Corsair VOID v2 MAX Wireless Gaming Headset delivers an immersive audio experience for PC, PlayStation, Nintendo Switch, and mobile devices. Featuring simultaneous 2.4GHz wireless and Bluetooth connectivity, custom-tuned 50mm drivers, Dolby Atmos Spatial Audio, and Sonarworks SoundID technology, this headset is designed for extended gaming sessions with up to 70 hours of battery life.

Corsair VOID v2 MAX Wireless Gaming Headset overview

An overview of the Corsair VOID v2 MAX Wireless Gaming Headset, highlighting its wireless capabilities and multi-platform compatibility.

2. Package Contents

Verify that all the following items are included in your package:

  • Corsair VOID v2 MAX Wireless Gaming Headset
  • Wireless USB Adapter (Dongle)
  • USB-C to USB-A Charging Cable
  • Quick Start Guide / Safety Leaflet
Corsair VOID v2 MAX Headset and packaging

The Corsair VOID v2 MAX headset shown alongside its retail packaging, indicating the contents.

3. Controls and Features

The VOID v2 MAX headset is equipped with intuitive controls and advanced features for an optimized gaming and audio experience.

Key Features:

  • Simultaneous Wireless Connectivity: Connect via low-latency 2.4GHz wireless for PC and consoles, and Bluetooth for mobile devices, or use both simultaneously.
  • Dolby Atmos Spatial Audio: Experience dynamic, directional audio for precise sound positioning.
  • Custom-Tuned 50mm Drivers: Delivers high-fidelity soundscapes for impactful audio.
  • Sonarworks SoundID Technology: Personalizes audio settings based on your hearing perception (PC/Mac via iCUE).
  • Long-Lasting Battery: Up to 70 hours of battery life (2.4GHz wireless, RGB off) with fast charging.
  • Crystal-Clear Microphone: Omni-directional microphone with NVIDIA Broadcast technology for noise reduction. Features flip-to-mute functionality.
  • Comfortable Design: Memory foam ear cushions wrapped in breathable microfiber fabric on a lightweight frame.
Corsair VOID v2 MAX 50mm drivers diagram

A diagram illustrating the custom-tuned 50mm audio drivers within the headset, responsible for dynamic and high-fidelity sound.

Corsair VOID v2 MAX microphone with flip-to-mute

Close-up of the crystal-clear omni-directional microphone, featuring NVIDIA Broadcast technology and flip-to-mute functionality.

Corsair VOID v2 MAX memory foam ear cushions

Detail of the memory foam ear cushions, designed for comfort during long gaming sessions.

4. Setup

4.1 Charging the Headset

Before first use, fully charge the headset. Connect the supplied USB-C to USB-A charging cable to the headset's USB-C port and a powered USB-A port on your computer or a wall adapter. The headset takes approximately 90 minutes for a full charge. A 15-minute charge provides up to 6 hours of battery life.

4.2 Connecting via 2.4GHz Wireless (PC, PlayStation, Nintendo Switch)

  1. Plug the wireless USB adapter into an available USB port on your PC, PlayStation console, or Nintendo Switch dock.
  2. Power on the headset by pressing and holding the power button until the LED indicator lights up.
  3. The headset should automatically connect to the wireless adapter. The LED on the adapter will turn solid white when connected.
  4. On PC, ensure the Corsair VOID v2 MAX is selected as the default audio input and output device in your sound settings. On consoles, adjust audio output settings as needed.

4.3 Connecting via Bluetooth (Mobile, PC, Switch)

  1. With the headset powered on, press and hold the Bluetooth button until the LED indicator blinks blue rapidly, indicating pairing mode.
  2. On your mobile device, PC, or Nintendo Switch, navigate to Bluetooth settings and select "Corsair VOID v2 MAX" from the list of available devices.
  3. Once paired, the headset LED will show a solid blue light.

4.4 iCUE Software Installation (PC/Mac)

For full customization, including Sonarworks SoundID, Dolby Atmos settings, equalizer adjustments, and RGB lighting control, download and install the Corsair iCUE software from the official Corsair website (www.corsair.com/icue).

Corsair VOID v2 MAX simultaneous wireless connectivity

The headset demonstrating simultaneous 2.4GHz wireless and Bluetooth connectivity across multiple devices.

5. Operating Instructions

5.1 Power On/Off

Press and hold the power button for 3 seconds to turn the headset on or off.

5.2 Volume Control

Use the volume roller on the headset to adjust the master volume. Push the roller to mute/unmute the microphone.

5.3 Microphone Usage

The omni-directional microphone can be flipped up to mute and flipped down to unmute. When muted, the microphone LED will illuminate red. For optimal clarity, position the microphone approximately 1-2 inches from your mouth.

5.4 Dolby Atmos Spatial Audio

On compatible platforms (PC), Dolby Atmos Spatial Audio enhances directional sound. Ensure Dolby Atmos is enabled in your system's sound settings and within the iCUE software for the best experience.

Corsair VOID v2 MAX Dolby Atmos Spatial Audio

Visual representation of Dolby Atmos Spatial Audio providing total audio immersion and precise directional accuracy.

5.5 Sonarworks SoundID

Utilize Sonarworks SoundID through the iCUE software on PC and Mac to create a personalized audio profile. This technology tailors headset settings based on your unique hearing perception and preferences.

Corsair VOID v2 MAX Sonarworks SoundID for PC

An image depicting the Sonarworks SoundID feature, which allows for personalized sound profiles on PC and Mac.

6. Maintenance

6.1 Cleaning

  • Wipe the headset with a soft, dry, lint-free cloth.
  • Do not use harsh chemicals, cleaning solvents, or strong detergents.
  • For ear cushions, gently wipe with a slightly damp cloth and allow to air dry completely before use.

6.2 Storage

Store the headset in a cool, dry place away from direct sunlight and extreme temperatures. Avoid placing heavy objects on the headset.

7. Troubleshooting

7.1 No Audio / Distorted Audio

  • Check Connections: Ensure the wireless USB adapter is securely plugged in and the headset is powered on and connected.
  • Volume Levels: Verify headset and system volume levels are not muted or set too low.
  • Default Device: On PC, confirm the Corsair VOID v2 MAX is set as the default playback device.
  • iCUE Software: Open iCUE and check for any conflicting settings or profiles. Ensure firmware is up to date.
  • Re-pair: Try re-pairing the headset with the wireless adapter or re-connecting via Bluetooth.

7.2 Microphone Not Working

  • Unmute Microphone: Ensure the microphone is flipped down and not muted via the volume roller.
  • Default Device: On PC, confirm the Corsair VOID v2 MAX is set as the default recording device.
  • Application Settings: Check microphone settings within your communication or game application.
  • iCUE Software: Verify microphone settings and ensure NVIDIA Broadcast is configured correctly if used.

7.3 Connectivity Issues

  • Interference: Move away from other wireless devices (e.g., Wi-Fi routers, cordless phones) that might cause interference.
  • Range: Ensure you are within the operational range of the wireless adapter or Bluetooth device (up to 30 feet for Bluetooth).
  • Firmware Update: Use iCUE to check for and install any available firmware updates for both the headset and the wireless adapter.

8. Specifications

FeatureDetail
Model NameVOID v2 MAX
Model NumberCA-9011388-WW
Connectivity TechnologyWireless (2.4GHz, Bluetooth)
Bluetooth Version5.3
Bluetooth Range30 Feet
Audio Driver Size50 Millimeters
Audio Driver TypeCustom Driver
Sensitivity116 dB
Battery LifeUp to 70 Hours (2.4GHz wireless, RGB off)
Charging Time90 minutes (full charge)
Fast Charging15 min charge for 6 hours battery
Earpiece ShapeOver-Ear
MaterialMemory Foam (Ear Cups), Carbon (Frame)
Item Weight10.7 ounces (0.67 Pounds)
Product Dimensions4.13 x 6.71 x 7.6 inches
Compatible DevicesDesktops, Gaming Consoles (PC, PS5, PS4, Switch, Mobile)
Special FeaturesDolby Atmos, Sonarworks SoundID, NVIDIA Broadcast (Mic), Fast Charging, Microphone Included, Surround Sound
Corsair VOID v2 MAX battery life up to 70 hours

Information regarding the headset's impressive battery life of up to 70 hours and fast charging capabilities.

9. Warranty and Support

Corsair products typically come with a manufacturer's warranty. Please refer to the warranty information provided with your product packaging or visit the official Corsair website for detailed warranty terms and conditions specific to your region.

For technical support, driver downloads, firmware updates, and additional resources, please visit the Corsair support page:

Corsair Support

© 2025 Corsair. All rights reserved. Product specifications are subject to change without notice.

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