AWEI AT20

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AWEI AT20 Over-Ear Bluetooth Headphones User Manual

Model: AT20

1. Introduction

Thank you for choosing the AWEI AT20 Over-Ear Bluetooth Headphones. These headphones are designed to provide a high-quality audio experience with advanced features such as Hybrid Active Noise Cancellation (ANC) and Environmental Noise Cancellation (ENC), Bluetooth 6.0 connectivity, and extended battery life. This manual will guide you through the setup, operation, and maintenance of your new headphones.

AWEI AT20 Over-Ear Bluetooth Headphones, front view

Figure 1.1: AWEI AT20 Over-Ear Bluetooth Headphones

2. Package Contents

Please check the package for the following items:

  • AWEI AT20 Over-Ear Bluetooth Headphones
  • USB Charging Cable
  • User Manual
Retail packaging for AWEI AT20 ANC+ENC Noise Cancelling Bluetooth Headphones

Figure 2.1: AWEI AT20 Product Packaging

3. Product Overview

Familiarize yourself with the headphone components and controls.

Close-up of the right earcup of AWEI AT20 headphones, showing control buttons and ports

Figure 3.1: Headphone Controls and Ports

Driver Unit

The AWEI AT20 headphones feature 40mm dynamic drivers designed for clear sound reproduction across a full range of frequencies, from deep bass to crisp highs.

Diagram illustrating the internal structure of the 40mm driver unit with matrix structure design and NdFeB magnet unit

Figure 3.2: 40mm Driver Unit Structure

4. Setup

4.1 Charging the Headphones

  1. Connect the USB charging cable to the charging port on the headphones.
  2. Connect the other end of the USB cable to a compatible USB power source (e.g., computer USB port, wall adapter).
  3. The indicator light will show the charging status. A full charge takes approximately 2 hours.

A full charge provides up to 65 hours of playtime. A quick 10-minute charge can provide over 10 hours of listening time.

AWEI AT20 headphones with '65H long battery life' graphic and clock icon

Figure 4.1: Battery Life Indication

4.2 Powering On/Off

  • To Power On: Press and hold the Power button for approximately 3 seconds until the indicator light illuminates.
  • To Power Off: Press and hold the Power button for approximately 3 seconds until the indicator light turns off.

4.3 Bluetooth Pairing

The headphones utilize Bluetooth 6.0 for a stable and fast connection.

  1. Ensure the headphones are powered off.
  2. Press and hold the Power button for approximately 5 seconds until the indicator light flashes rapidly (usually blue and red), indicating pairing mode.
  3. On your device (smartphone, tablet, laptop), enable Bluetooth and search for available devices.
  4. Select "AWEI AT20" from the list of found devices.
  5. Once connected, the indicator light will stop flashing and remain solid blue.

The headphones can maintain a stable connection up to 33 feet (10 meters) and can connect to two devices simultaneously.

Diagram showing 'Bluetooth 6.0' chip inside headphones

Figure 4.2: Bluetooth 6.0 Connectivity

5. Operating Instructions

5.1 Active Noise Cancellation (ANC) and Environmental Noise Cancellation (ENC)

The AWEI AT20 features a 5-microphone hybrid ANC+ENC system to reduce ambient noise by up to -30dB and enhance voice clarity during calls.

  • To Activate/Deactivate ANC: Press the dedicated ANC button (refer to Product Overview for location).
  • ENC is automatically active during calls to ensure clear voice transmission.
AWEI AT20 headphones with '5-microphone mixed-feed ANC+ENC -30dB deep noise reduction' graphic

Figure 5.1: Hybrid ANC+ENC System

5.2 Music Playback

  • Play/Pause: Press the Multi-function button once.
  • Next Track: Press and hold the Volume Up button.
  • Previous Track: Press and hold the Volume Down button.
  • Volume Up: Short press the Volume Up button.
  • Volume Down: Short press the Volume Down button.

5.3 Call Management

  • Answer/End Call: Press the Multi-function button once.
  • Reject Call: Press and hold the Multi-function button for 2 seconds.
  • Voice Assistant: Double-press the Multi-function button to activate your device's voice assistant.

5.4 AWEI App Control

Download the official AWEI app from your device's app store to unlock additional features and customization options.

  • EQ Settings: Adjust audio equalization to match your preferences or music genre.
  • ANC Modes: Switch between different Active Noise Cancellation modes.
  • Battery Status: Monitor the remaining battery life.
  • Firmware Updates: Receive and install updates for improved performance.
  • Personalized Controls: Customize button functions.
Multiple smartphones displaying the AWEI app interface for headphone control

Figure 5.2: AWEI App Interface

5.5 Spatial Audio (Head Tracking)

The headphones support Spatial Audio with Head Tracking, providing an immersive audio experience where sound remains fixed in space relative to your device, even as you move your head.

AWEI AT20 headphones with 'Spatial Audio Head Tracking' graphic, worn by a person

Figure 5.3: Spatial Audio Feature

6. Maintenance

  • Clean the headphones regularly with a soft, dry cloth.
  • Avoid exposing the headphones to extreme temperatures, humidity, or liquids.
  • Store the headphones in a protective case when not in use to prevent damage.
  • Do not attempt to disassemble or repair the headphones yourself, as this will void the warranty.

7. Troubleshooting

7.1 No Power

  • Ensure the headphones are fully charged.
  • Check the charging cable and power source for proper connection.

7.2 Cannot Pair with Device

  • Make sure the headphones are in pairing mode (indicator light flashing blue and red).
  • Ensure Bluetooth is enabled on your device.
  • Move the headphones closer to your device.
  • Try unpairing and re-pairing the headphones from your device's Bluetooth settings.

7.3 No Sound or Low Volume

  • Check the volume levels on both the headphones and your connected device.
  • Ensure the headphones are properly connected to your device.
  • Try playing different audio sources.

7.4 ANC Not Working Effectively

  • Ensure ANC is activated.
  • Check that the earcups form a good seal around your ears.

8. Specifications

9. Warranty and Support

The AWEI AT20 Over-Ear Bluetooth Headphones come with a 30-day return policy and a 12-month warranty from the date of purchase. This warranty covers manufacturing defects and ensures lifetime worry-free user support.

For any questions, technical assistance, or warranty claims, please contact AWEI customer support. Refer to the product packaging or the official AWEI website for contact information.

© 2025 AWEI. All rights reserved.

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Model NameAT20
Connectivity TechnologyWireless (Bluetooth)
Bluetooth Version6.0
Bluetooth Range10 Meters (33 feet)
Noise ControlHybrid Noise Cancellation (ANC+ENC)
Audio Driver TypeDynamic Driver
Driver Size40mm
Battery Capacity800mAh
Battery LifeUp to 65 Hours
Charging TimeApproximately 2 Hours
Control MethodApp, On-ear buttons
Ear PlacementOver Ear
MaterialFoam, Fabric
Impedance32 Ohms