1. Introduction
Thank you for choosing the TURBRO Finnmark 12,000 BTU Ductless Mini Split AC/Heat Pump. This system is designed to provide efficient and reliable heating and cooling for your space. Featuring 17 SEER2 inverter technology, WiFi smart control, and eco-friendly R32 refrigerant, this unit offers advanced climate control with energy savings.

The TURBRO Finnmark 12,000 BTU Ductless Mini Split AC/Heat Pump provides efficient climate control.
The Finnmark series is engineered for optimal performance in various climates, capable of cooling in temperatures up to 118°F and heating as low as 5°F. Its high-frequency inverter ensures rapid temperature adjustments, providing comfort quickly.

The inverter system with heat pump maintains consistent indoor temperatures across extreme weather conditions, from 5°F for heating to 118°F for cooling.
2. Safety Information
Please read all safety warnings and instructions carefully before installation and operation. Failure to follow these instructions may result in property damage, personal injury, or death.
- Professional Installation Recommended: While the system is designed for simplified installation, professional installation is highly recommended to ensure optimal performance, safety, and compliance with local codes.
- Electrical Safety: Ensure the unit is connected to a dedicated 230V circuit with appropriate overcurrent protection. All electrical wiring must be performed by a qualified electrician and comply with local and national electrical codes.
- Refrigerant Handling: This unit uses R32 refrigerant. R32 is a flammable refrigerant. Only qualified personnel should handle refrigerant. Do not attempt to charge or discharge refrigerant yourself.
- Unit Placement: Ensure proper clearance around both indoor and outdoor units for adequate airflow and maintenance.
- Children and Pets: Keep children and pets away from the unit during operation and maintenance.
3. Package Contents
The TURBRO Finnmark mini split system typically arrives in two separate boxes. Please verify all packages upon delivery to ensure all components are received before scheduling installation or beginning the process.

Detailed breakdown of components included in Box One (Indoor Unit and accessories) and Box Two (Outdoor Unit and installation materials).
Box One (Indoor Unit & Accessories):
- Indoor Evaporator Unit
- User Manual
- Remote Control
- AAA Batteries for Remote
- Mounting Plate
- Guide Plate
- Wall Anchors & Screws
- Drain Hose (6.6 ft.)
- Signal Cable (14.8 ft.)
Box Two (Outdoor Unit & Installation Materials):
- Outdoor Condenser Unit (Pre-charged with R32 refrigerant)
- Refrigerant Pipe (13.1 ft.)
- Power Cable (8.2 ft.)
- Insulating Tape
- Sealing Gum
- Wall Sleeve
4. Setup (Installation)
The TURBRO Finnmark system is designed for simplified installation, with the indoor unit featuring a detachable underjaw and guide plate for easier one-person assembly. The system comes pre-charged with R32 refrigerant, which simplifies the refrigerant handling aspect of installation.

The detachable underjaw of the indoor unit simplifies installation, allowing for easier one-person assembly and reduced setup time.
Installation Steps Overview:
- Site Selection: Choose appropriate locations for both the indoor and outdoor units, ensuring adequate space, structural support, and proximity for line set connections. Consider the recommended coverage area of up to 750 sq. ft. for the 12,000 BTU model.
- Mounting Plate Installation: Use the provided template to accurately mark and drill holes for the indoor unit's mounting plate.
- Wall Hole Drilling: Drill a hole through the wall for the refrigerant lines, drain hose, and electrical cables.
- Line Set Connection: Connect the pre-charged refrigerant lines, drain hose, and signal cable between the indoor and outdoor units. Ensure all connections are secure and leak-free.
- Electrical Wiring: Connect the power supply and signal wiring according to the included wiring diagram. This step should be performed by a qualified electrician.
- Vacuuming and Leak Check: Evacuate the refrigerant lines to remove air and moisture, then perform a leak check.
- Final Assembly: Mount the indoor unit onto the mounting plate and secure the outdoor unit.
Note: For optimal performance and safety, professional installation is strongly recommended. Refer to the detailed step-by-step guide and wiring diagram in the included User Manual.

Guidance on selecting the appropriate BTU capacity for your space, with the 12,000 BTU model suitable for areas up to 750 sq. ft.
5. Operating Instructions
The TURBRO Finnmark mini split AC/Heat Pump offers versatile control options and efficient operation modes.
Control Methods:
- Remote Control: Use the included wireless remote control to adjust settings such as mode (Cool, Heat, Fan, Dry, Auto), temperature, fan speed, and swing direction.
- WiFi Smart Control: Connect the unit to your home WiFi network and control it via a dedicated smartphone app. This allows for remote operation, scheduling, and integration with voice assistants like Amazon Alexa and Google Home.

The system supports multiple control methods including a remote, WiFi app, and voice control for convenient operation.
Key Features and Modes:
- Cooling Mode: Provides rapid cooling in as little as 30 seconds, effective in ambient temperatures up to 118°F.
- Heating Mode: Delivers quick heating in approximately 60 seconds, operating efficiently in temperatures as low as 5°F.
- Fan Mode: Circulates air without heating or cooling.
- Dry Mode: Reduces humidity in the room.
- Auto Mode: Automatically selects the appropriate operating mode based on the set temperature and ambient conditions.
- Sleep Mode: Adjusts temperature and fan speed for comfortable sleep while conserving energy.
- Airflow Control: Features 50° horizontal swing and 90° vertical swing to ensure extended airflow reach throughout the room, up to 49 ft.

The unit's extended airflow reach, with both horizontal and vertical swing, ensures even temperature distribution across the room.

Enjoy quiet operation for a peaceful night's sleep.

Experience comfortable heating during colder periods.
6. Maintenance
Regular maintenance ensures the longevity and efficient operation of your TURBRO Finnmark mini split system.
Indoor Unit Maintenance:
- Air Filter Cleaning: Clean the air filters every two weeks or more frequently depending on usage and air quality. Dirty filters can reduce efficiency and airflow.
- Coil Cleaning: Periodically inspect and clean the indoor coil. This may require professional assistance.
- Drain Pan and Hose: Ensure the drain pan is clear of debris and the drain hose is not clogged to prevent water leakage.
Outdoor Unit Maintenance:
- Clear Debris: Keep the area around the outdoor unit free from leaves, dirt, and other obstructions to ensure proper airflow.
- Coil Cleaning: Clean the outdoor coil regularly. Use a soft brush or hose to remove dirt and debris.
- Corrosion Resistance: The Finnmark outdoor unit features a corrosion-resistant design for long-lasting performance, but regular inspection for any signs of wear is recommended.

The TURBRO outdoor unit is designed with robust protection against rust and corrosion for long-lasting performance.
7. Troubleshooting
This section provides solutions to common issues you might encounter with your mini split system. For more complex problems, consult a qualified technician.
Common Issues and Solutions:
- Unit Not Turning On:
- Check power supply and circuit breaker.
- Ensure remote control batteries are not depleted.
- Insufficient Cooling/Heating:
- Clean air filters.
- Check for obstructions around indoor and outdoor units.
- Verify correct mode and temperature settings.
- Ensure windows and doors are closed.
- Water Leakage from Indoor Unit:
- Check if the drain hose is clogged or improperly installed.
- Ensure the unit is level.
- Unusual Noises:
- Minor expansion/contraction noises are normal.
- If loud or persistent, contact a technician.
- Remote Control Not Working:
- Replace batteries.
- Ensure no obstructions between remote and indoor unit.
For error codes displayed on the unit, refer to the specific troubleshooting section in the full User Manual.
8. Specifications
Below are the technical specifications for the TURBRO Finnmark 12,000 BTU Ductless Mini Split AC/Heat Pump (Model: FM12K230).

Dimensions of the indoor and outdoor units for planning installation space.
| Specification | Value |
|---|---|
| Brand Name | TURBRO |
| Model Info | FM12K230 |
| Cooling Power | 12,000 British Thermal Units (BTU) |
| Seasonal Energy Efficiency Ratio (SEER2) | 17 |
| Refrigerant Type | R32 |
| Voltage | 230 Volts |
| Wattage | 1920 watts |
| Item Weight | 87 pounds |
| Product Dimensions (Indoor Unit) | 7.9 x 31.18 x 11.5 inches |
| Capacity (Recommended Room Size) | Up to 750 Cubic Feet (approx. 750 sq. ft.) |
| Noise Level | 43 Decibels |
| Installation Type | Split System |
| Special Features | Fast Cooling, WiFi Smart Control, Inverter Technology |
| Certifications | ETL Listed, AHRI Certified |
| Country of Origin | China |
9. Warranty and Support
For warranty information, please refer to the specific warranty card included with your product or contact TURBRO customer support directly. Keep your purchase receipt as proof of purchase for any warranty claims.
Customer Support: If you encounter any issues or have questions regarding your TURBRO Finnmark mini split system, please contact TURBRO customer support. Contact details can typically be found in your User Manual or on the official TURBRO website.
Returns: This product is eligible for 30-day easy returns. Please refer to the retailer's return policy for detailed instructions.







