TURBRO Split Air Conditioner User Manual

Introduction

Before using or installing your TURBRO Split Air Conditioner, please read this manual carefully and retain it for future reference.

Tips for First-Time Use

1. Allow the unit to sit upright for at least 3-4 hours before powering on. Shipping carriers may set the unit on its side, which causes the refrigerant to pool in certain areas. Standing the unit upright for 3-4 hours allows the refrigerant to move freely within the coils.
2. Some parts with sharp edges may cause injury, so gloves are highly recommended for unpacking and installing.
3. If you have any difficulties during installation, please contact our Customer Support Team via support@turbro.com for help.
4. If you have any problems with your product, please send us an email before submitting a return request, as there might be a simple solution for your issue.

Please read this user manual carefully before installing and operating the unit.

⚠️ WARNING

1. Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer. Should repair be necessary contact the TURBRO Customer Service Team.
2. Any repairs carried out by unqualified personnel may be dangerous.
3. Do not pierce or burn refrigerant lines or any other components.
4. Read the user manual in its entirety before beginning installation or operation.

Safety Information

Your safety and the safety of others are very important. We have provided many important safety messages throughout this manual and on the appliance itself. Always read and follow all posted safety messages.

To reduce the risk of fire, electric shock, injury, or death to persons using or near this appliance, please follow some basic safety precautions. These precautions include, but are not limited to, the following:

Installation and Setup

• This appliance is not intended for use by any persons (including children) with reduced or restricted physical, mental, or sensory capabilities, or lack of experience and knowledge, unless under the direct supervision of a person responsible for their safety.
• Please keep plastic bags and sheets out of the reach of children as they might be mistakenly used for play. Packaging materials can become airtight chambers and may pose a risk of suffocation if not disposed of properly.
• Before use, check whether the product is visibly damaged, malfunctioning, disassembled or has missing or broken parts. If that, consult a professional or TURBRO customer service team to make sure the unit can operate normally. Use only authorized TURBRO factory OEM parts.
• Keep the product away from fire. Do not store or use flammable gases or materials near the appliance.
• Do not use heating equipment near the appliance.
• In the event of a gas leak (propane gas, LP gas, etc.) do not operate this or any other appliance. Open a window or door to ventilate the area immediately.

Electrical Safety Warning

• Protect the indoor unit with a fuse of suitable capacity for the maximum input current or with another overload protection device.
• This product should be connected plugged to a power supply with properly rated, protected, and sized in order to avoid electrical overload.
• Your air conditioner must be used in a properly grounded wall receptacle. If the wall receptacle you intend to use is not adequately grounded or not protected by a time-delay fuse or circuit breaker, have a qualified electrician install the proper wall power receptacle before using this appliance.

During the installation or moving of the appliance, be careful not to pinch, crush, or damage the wires. Always disconnect the unit from the power supply before cleaning or maintenance operations.

The batteries in the remote controller must be recycled or disposed of properly. For disposal of scrap batteries, please discard the batteries as sorted municipal waste at the accessible collection point.

Do not obstruct the air inlet or outlet of the indoor or outdoor unit. The obstructions cause a reduction in the operative efficiency of the conditioner with possible consequent failures or damages.

Do not climb onto or place any objects on the outdoor unit.

FCC Caution

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

The distance between user and device should be no less than 20cm.

Parts Description

Indoor Unit

Diagram shows the indoor unit with the following labeled parts:

• 01 Air Filter
• 02 Air Inlet
• 03 USB Module (Inside)
• 04 Electric Control Box
• 05 Manual Button
• 06 Front Panel
• 07 Air Outlet
• 08 Deflector

Manual Button Operation:

• Current status: Standby, Operation: Press the manual button once, Respond: It beeps briefly once and enters cool mode.
• Current status: Standby, Operation: Press the manual button twice in 3 seconds, Respond: It beeps briefly twice and enters heat mode.
• Current status: Running, Operation: Press the manual button once, Respond: It keeps beeping for a while and turn off.

Display

Diagram shows the indoor unit display panel with indicators:

• 01: Indicator for Timer, Temperature, and Error codes.
• 02: Indicator for Timer Function.
• 03: Indicator for Sleep Mode.

Outdoor Unit

Diagram shows the outdoor unit with the following labeled parts:

• 01 Air Outlet
• 02 Air Inlet
• 03 Wiring Box
• 04 Valve Box

Parts List

Installation Instructions

Tools Prepared for Installation (Not Included)

List of tools: Bubble Level, Measuring tape, Screwdriver, Pencil, Drill with Hole Saw, Electric Drill, Scissors, Electroprobe, Universal Meter, Torque Wrench, Open-end Wrench, Hexagonal Wrench, Manifold Gauge, Vacuum Pump, Pliers (not necessary), Electronic Leakage Detector.

Indoor Unit Installation

Before installing the indoor unit, check the label on the product box and make sure that the model number of the indoor unit matches the model number of the outdoor unit.

Step 1: Select the Installation Location

Make sure the installation complies with the following diagrams, maintaining specified clearances from the ceiling, floor, and walls for proper airflow and maintenance access.

• Air inlet and outlet must be clear of obstructions, ensuring proper airflow throughout the room.
• Condensate can be easily and safely drained.
• A mounting wall strong enough to withstand four times the full weight and vibration of the unit.
• Filter can be easily accessed for cleaning.
• Leave enough free space to allow access for routine maintenance.
• Install at least 10 ft. (3 m) away from the antenna of a TV set or radio. Operation of the air conditioner may interfere with radio or TV reception in areas where reception is weak.
• Do not install in a laundry room or by a swimming pool due to the corrosive environment.

Step 2: Install Mounting Plate

Take the mounting plate from the back of the indoor unit. Ensure you can meet the minimum installation dimension requirements as step 1. According to the size of the mounting plate, determine the position and stick the mounting plate close to the wall. Adjust the mounting plate to a horizontal state with a bubble level, then mark out the screw hole positions on the wall. Set the mounting plate down and drill holes in the marked positions with a drill. Insert included wall anchors into the holes, then hang the mounting plate and fix it with screws.

Diagram shows mounting plate installation with reference screw positions and bubble level usage.

Step 3: Drill Wall Hole

Determine the location of the wall hole base on the position of the mounting plate. The hole should have a 70mm diameter at least and a small oblique angle to facilitate drainage to the outdoors. Drill the wall hole with a 70mm core drill and with a small oblique angle lower than the indoor end about 5-10mm. Place the wall sleeve in the hole to protect the connection parts.

Diagram shows wall hole drilling and wall sleeve insertion, indicating 70mm diameter and 5-10mm oblique angle.

Step 4: Connecting Refrigerant Pipe

According to the wall hole position, select the appropriate piping mode. There are 3 optional piping modes for indoor units as shown in the figure below. In Piping Mode 1 or Piping Mode 3, a notch should be made by using scissors to cut the plastic sheet of piping outlet on the corresponding side of the indoor unit.

Diagram shows piping modes (1, 2, 3) and indicates the sheet to be cut off.

• Take off the plastic cover in the pipe ports and take off the protective cover on the end of the piping connectors.
• Check whether there is any debris on the port of the refrigerant pipe and make sure the port is clean.
• Bend the refrigerant pipes with the port facing up as shown in the figure below.

Diagram shows two bent refrigerant pipes, one labeled YES and the other NO, indicating correct and incorrect bending.

• There is a small amount of refrigerant in the pipe for testing before it leaves the factory. When unscrewing the screw cap of the refrigerant pipe, there will be a sound to indicate the refrigerant has not leaked during transportation. If there is no sound, the pipe may be broken, please check for leaks or contact the customer support team.
• After aligning the refrigerant pipes, rotate the nut of the refrigerant pipe and tighten it as tightly as possible by hand. Please pay attention that over-tightening may damage connections and cause leaks.
• Use a proper torque wrench to tighten it according to the Torque Table below.
• Wrap the joint with the insulation pipe.

Diagram shows pipe connection with nut, refrigerant pipe, and torque wrench.

Torque Table

Step 5: Connect Drainage Hose

In some models, both sides of the indoor unit are provided with drainage ports so you can choose one of them to attach the drainage hose. Plug the unused drain port with the rubber attached to one of the ports.

Connect the drainage hose to the drainage port, and ensure the joint is firm and fully sealed. Wrap the joint firmly with insulation tape to avoid any leaks.

Diagrams show drainage ports, hose connection, and correct/incorrect hose placement (pitch downwards, not into water, not rising, no trap).

Step 6: Connect Signal Cable

Choose the correct cable size determined by the maximum operating current on the rating label and table below. Open the front panel of the indoor unit. Use a screwdriver to open the electric control box cover and reveal the terminal block. Unscrew the cable clamp. Choose the signal cable with 4 colored wires, and insert one end of the cable into the position of the control box from the back of the right end of the indoor unit.

Diagram shows control box cover, wiring diagram, and cable clamp.

Connect the cables to the corresponding terminal according to the wiring diagram on the electric control box cover or the picture below. Make sure that they are well-connected.

Diagram shows indoor unit wiring connections to outdoor unit and power supply for 9K115V/12K115V and 9K230V/12K230V/18K230V models.

Screw the cable clamp to fasten the cables and reinstall the electric control box cover and front panel.

Step 7: Wrap Piping and Cable

Arrange the pipes, cables, and drainage hose as shown in the following picture. Use the insulation tape to wrap them together as a bundle tightly.

Diagrams show the arrangement and wrapping of pipes and hoses.

Step 8: Mount Indoor Unit

Slowly pass the wrapped bundle through the wall hole. Hook the top of the indoor unit on the mounting plate. Apply slight pressure to the left and right sides of the indoor unit, making sure the indoor unit is hooked firmly. Push down the bottom of the indoor unit and let it snaps onto the hooks of the mounting plate. Make sure it is secured firmly.

Diagram shows the indoor unit being mounted onto the plate.

NOTE: The drain hose should slant downwards for drainage. Do not bent or twist.

Outdoor Unit Installation

Step 1: Select Installation Location

Select a site that allows for the following as shown in the image below, maintaining adequate clearances (over 50cm/20in vertically, over 30cm/12in horizontally) for air circulation. Install the outdoor unit in a safe and solid place. Do not install near sources of heat, steam, or flammable gas. Do not install in windy or dusty places. Do not install where people often pass. Select a place where the air discharge and operating sound will not disturb the neighbors. Do not install where it will be exposed to direct sunlight. If that is not an option, use protection that does not interfere with airflow.

Diagram shows recommended clearances for the outdoor unit.

• If the outdoor unit is subject to vibration, place rubber feet onto the feet of the unit.

Step 2: Install Drainage Hose

Insert the drainage joint into the hole at the bottom of the outdoor unit. Connect the drainage hose to the joint and make the connection secure.

Diagram shows outdoor unit drainage connection.

Step 3: Fix Outdoor Unit

Mark the installation position for expansion bolts. Drill holes and place the bolts. Optional: install 4 rubber feet on the hole before placing the outdoor unit to reduce vibrations and noise. Place the outdoor unit base on the bolts and pre-drilled holes. Use a wrench to fix the outdoor unit firmly with bolts.

Diagram shows outdoor unit installation with optional rubber feet.

NOTE: The outdoor unit can also be fixed on a wall-mounted bracket. Install the bracket according to the included instructions and then fasten the outdoor unit on it. The wall-mounting bracket must be able to support at least 4 times the weight of the outdoor unit for safe.

Step 4: Connect Cables

Use a screwdriver to unscrew the wiring cover, then press it down firmly but gently to remove it. Unscrew the cable clamp.

Diagrams show the outdoor unit terminal block and wiring cover.

According to the wiring diagram pasted inside the wiring cover or the picture below, connect the signal and power cables to the corresponding terminals. Ensure all connections are firm and secure.

Diagrams show wiring connections for 9K115V, 12K115V and 9K230V, 12K230V, 18K230V models, including indoor unit, power supply, and wire colors.

Reinstall the cable clamp and wiring cover.

NOTE: When connecting the wires of indoor and outdoor units, the power should be cut off. Make sure that the wires are well-connected. If you have any problems, consult a professional or TURBRO customer service team.

Refrigerant Pipe Connection

Connect pipes carefully, be careful not to use excessive torque or to deform the piping in any way. You should first connect the low-pressure pipe, then the high-pressure pipe.

Step 6: Electrical safety inspection

Check the voltage of wires in the electric box, as well as indoor and outdoor unit wiring box.

Step 7: Vacuum Pumping

This process removes air and moisture from the refrigerant lines.

Diagrams illustrate the steps (A-I) involving connecting manifold gauges, vacuum pump, opening/closing valves, running the pump, and checking for leaks.

• A: Take down the protective caps from the service port, low-pressure valve, and high-pressure valve.
• B: Connect the pressure hose to the service port and the manifold gauge to the vacuum pump.
• C: Open the low-pressure valve. Close the high-pressure valve.
• D: Turn on the vacuum pump for more than 15 minutes. Make sure it indicates -0.1 MPa.
• E: Close the low-pressure valve FIRST. Turn off the vacuum pump. Wait for 5 minutes, make sure the pressure change does not exceed 0.005 MPa.
• F: FIRST open the low-pressure valve for about 10 seconds and close. Quickly remove the pressure hose when the pressure indicates above 0.
• G: Open high-pressure valve 1/4 turn counter clockwise. Press service port for 3 seconds.
• H: Check whether there is any leakage. Refer to the "Refrigerant leakage detection" section in next page for more details.
• I: Fully open the low-pressure valve and high-pressure valve. Reinstall all protective caps tightly and the valve cover.

Inspection Before Use

Electrical safety inspection

• Check whether the power supply voltage complies with that on the rating label.
• Check whether there is any wrong or missing connection between the power cables, signal cables, and earth cables.
• Check whether the earth resistance and insulation resistance comply with requirements.

Installation safety inspection

• Confirm the direction and smoothness of the drainage pipe.
• Confirm that the joint of the refrigerant pipe is installed completely.
• Confirm the safety of the outdoor unit, mounting plate, and indoor unit installation.
• Confirm that the valves are fully open.
• Confirm that there are no objects or tools left inside the unit.
• Complete installation of indoor unit filter and panel.

Refrigerant leakage detection

Check the piping joint, the connector of the two valves of the outdoor unit, the service port of the gas valve, the welding port, etc., where leakage may occur.

Soapy water detection

Apply soapy water or foam evenly on the parts where leakage may occur and observe whether bubbles appear or not. If not, there is no leakage.

Leak detector method

Use a professional leak detector and read the instruction of operation, detect the position where leakage may occur. The duration of leak detection for each position should last for 3 minutes or more. If the test result shows that there is leakage, the flare nut should be tightened and tested again until there is no leakage. After the leak detection is completed, reinstall the valve cover of the outdoor unit.

Operating Instructions

Operating from the App

This model is equipped with the Wi-Fi function. Using the APP you can control the air conditioner via an iPhone or Android smartphone anywhere, even outside of your home.

• Supported wireless routers must work with a 2.4G Hz operating frequency. 5.0 GHz frequency is not supported at this time.
• Standard: IEEE 802.11b/g/n
• Supported smartphone system: Android 6.0 or later ? iOS 11.0 or later

App Setup:

1. Scan QR code to download and install the app.
2. Launch the app and log in to your account (or sign up for your first use).
3. Add your device: Turn on Bluetooth ? and make sure the unit is connected to power supply and in standby mode. Press the icon or the “Split Air Conditioner" button to continue.

Diagrams illustrate the app interface for adding devices, showing options like "Portable Air Conditioner (BLE+Wi-Fi)", "WIFI Ozone Generator", and "Split Air Conditioner".

EZ Mode

To activate Wi-Fi: Press the [Display Button] on the controller 6 times in 8 seconds. The indoor unit displays "CF". Enter Wi-Fi password and choose "EZ Mode" (default).

When the app instruction asks to reset the device by pressing reset button, please operate one of the three methods as followed to reset:

1. Power on the unit, press the "display" button on the controller for 6 times in 8 seconds. The display will beep two sounds and indicate “AP”. Then connect it by AP mode.
2. Open the front panel of indoor unit and unplug the USB module. After 1 minute, reinstall it. The unit will display "CF" again.
3. Switch off the disconnect switch(not included) and the electric box switch for 1 minute and turn it on again. The unit will display “CF”.

Press the "Next" button. The app will start to search for your device. You can see the percent rate of the connecting process, at the same time "PP", "SA", "AP" flash on the indoor unit display in turn.

Diagrams show the app interface for EZ Mode setup, including selecting 2.4 GHz Wi-Fi network and entering password.

AP Mode (if EZ Mode doesn't work)

Power the unit on (not in standby mode) and press the "display" button for 6 times in 8 seconds. The indoor unit will display “AP”. Choose “AP” mode.

Choose your preferred Wi-Fi and enter the password, then press the "next" button to continue. Select the Device as name “SmartLife-XXX” at the WLAN setting, then go back to the app and continue. The app will start connecting to your device. It may take some time, please wait patiently. At the same time “PP”, “SA”, “AP” flash on the indoor unit display in turn.

Diagrams show the app interface for AP Mode setup, including connecting the mobile phone to the device's hotspot.

Troubleshooting App Connection: If you failed to add the device, please check if your Wi-Fi is 2.4 GHz. If yes, please try to connect again later, or try another Wi-Fi. 5.0 GHz networks are currently not supported.

The meanings of the code displayed on the indoor unit display:

• AP: Hot-spot connect mode / Access to the Internet
• PP: Searching and trying to connect
• SA: Connected successfully

Once you have set up the connection, you can name your device and get started.

Diagram shows the app interface for controlling the air conditioner after setup.

Feel free to explore the smart control dashboard. To invite other phones to control this device, press the button on upright and go to "Share Device" - "Add Sharing".

Diagram shows the "Device Sharing" interface in the app.

If you connect to the WiFi after powering on the unit for over 3 minutes or have difficulty connecting to the app, you can reset the Wi-Fi signal as mentioned above. If you have any questions, please feel free to email our support team at support@turbro.com.

Voice Control

You can control the split AC via Alexa or Google Assistant. Follow the instruction on the App to connect.

Operating from the Remote Control

Diagram shows the remote control layout.

The functions are explained in the "Function Description" section of the user manual.

Remote Control Functions

Function Description

MODE Button

Pressing the "Mode" button will cycle through the following modes, as shown below:

[AUTO] ➔ [COOL] ➔ [DRY] ➔ [FAN] ➔ [HEAT]

AUTO MODE

The unit will automatically switch between Cool/Heat or Fan Mode depending on the ambient room temperature.

• Press the "MODE" button until the [AUTO Symbol] appears on the remote screen.
• Pressing the "FAN" button will adjust the fan speed.

COOL MODE

Ideal for hot muggy weather when you need to cool and dehumidify the room.

• Press the "MODE" button until the [Cool Symbol] appears on the remote screen.
• Press the [Up Arrow] or [Down Arrow] button to select your desired temperature 61°F-88°F (16°C-31°C).
• Pressing the "FAN" button will adjust the fan speed.

DRY MODE

Ideal to reduce room humidity (spring and autumn, rainy periods or damp rooms, etc).

• Press the "MODE" button until the [Dry Symbol] appears on the remote screen.
• In this mode, the fan speed cannot be adjusted.

FAN MODE

The unit only blows air, not heating or cooling the room.

• Press the "MODE" button until the [Fan Symbol] appears on the remote screen.
• Pressing the "Fan" button will adjust the fan speed.

HEAT MODE

Ideal for cold weather when you need to heat the room.

• Press the "MODE" button until the [Heat Symbol] appears on the remote screen.
• Press the [Up Arrow] or [Down Arrow] button to select your desired temperature 61°F-88°F (16°C-31°C).
• Press the "FAN" button can adjust the fan speed.

NOTE: In heating mode, the appliance will automatically activate a defrost cycle when needed. This procedure usually lasts for 2-10 minutes. During defrosting, the indoor unit fan stops running. After defrosting, it will resume heat mode automatically.

NOTE: If necessary, you can press the "ECO" button 10 times within 8 seconds while using the heating mode to start forced defrosting.

FAN Button

Press the "FAN" button to adjust the desired fan speed.

It can be set to AUTO / MUTE / LOW / LOW-MID / MID / MID-HIGH / HIGH / TURBO speed circularly.

Diagram shows the fan speed cycle: AUTO ➔ MUTE ➔ LOW ➔ LOW-MID ➔ MID ➔ MID-HIGH ➔ HIGH ➔ TURBO.

NOTE: The fan speed can only be changed under AUTO / COOL / FAN / HEAT mode.

SWING Button

This function is useful for adjusting the up/down or left/right swing of air circulation.

• Press the "SWING" button to activate the deflector to swing from up to down. The [Up-Down Swing Symbol] will appear on the remote display. Press the button again to stop the swing movement at the current angle.
• Press the "SWING" button to activate the deflectors to swing from left to right. The [Left-Right Swing Symbol] will appear on the remote display. Press the button again to stop the swing movement at the current angle.

NOTE: Never put fingers, sticks, or other objects into the air inlet or outlet vents. Such accidental contact with live parts might cause damage or injury.

NOTE: In heating mode, press the "SWING" button will activate the deflector to swing up/down after 3 minutes to make sure blowing warm wind to you.

Sleep, Mute, Turbo, and Timer Functions

SLEEP Button

This function is useful at night as it maintains the room at optimum temperature silently without excessive fluctuations in either temperature or humidity.

• Press the "SLEEP" button to set sleep mode. The [Sleep Symbol] will appear on the remote and indoor unit display.
• Press this button again to cancel sleep mode and the [Sleep Symbol] will disappear.

NOTE: When in COOL MODE, the selected temperature will increase automatically during the 2nd-5th hours. Then the temperature will automatically decrease for the next 5 hours back to the selected temperature at the 10th hour and quit sleep mode automatically after that.

NOTE: Sleep function is available only on COOL / HEAT modes. In this mode, the fan speed is always low.

MUTE Button

Press the "MUTE" button to activate this function, and [Mute Symbol] will appear on the remote display. In this mode, the indoor and outdoor unit will operate at the lowest fan speed to be quiet.

When pressing the "FAN" or "TURBO" button, the mute function will be canceled.

NOTE: Mute function is available only on COOL / FAN / HEAT / AUTO mode.

TURBO Button

This function is ideal for cooling the room in the shortest time. When this function is active, the unit will automatically be set to high fan speed.

• To activate the turbo function, press the "TURBO" button and the [Turbo Symbol] will appear on the remote display.
• In COOL / HEAT mode, when you select the TURBO feature, the unit will operate the fast cooling/heating with the highest fan speed.
• To cancel this function, press the "TURBO" button again.
• Press the "TURBO" button for 3 seconds to switch the temperature scale between Fahrenheit and Celsius.

TIMER Button

This timer can be used to delay the unit start-up or shutdown. This avoids wasting electricity by optimizing operating periods.

Programming start-up

• When the unit is off, press the "Timer" button, [Timer Symbol] and set time will appear on the remote screen and flash. Press [Up Arrow] or [Down Arrow] button to set desired delayed start-up time. The timer setting increases/decreases by half an hour between 0 and 10 hours and by one hour between 10 and 24 hours. Press the "TIMER" button again to confirm.
• When the timer is active, [Timer Symbol] and set time will appear on the indoor unit display.
• After the timer setting, you can continue to set your desired mode and temperature.
• If you press the timer button again the timer will be canceled and the display will disappear.

Programming shut down

• When the unit is on, press the "Timer" button. Press [Up Arrow] or [Down Arrow] button to set desired delayed shut-down time. The timer setting increases/decreases by half an hour between 0 and 10 hours and by one hour between 10 and 24 hours. Press the "TIMER" button again to confirm.
• When the timer is active, [Timer Symbol] will appear on the indoor unit screen.

Press the timer button again, the timer will be canceled and the [Timer Symbol] will disappear.

ECO, I FEEL, I SET, DISPLAY, and Child Lock Functions

ECO Button

In this mode the set temperature will be limited to 79°F-88°F(26°C-31°C) in COOL mode and 61°F-77°F (16°C-25°C) in HEAT mode to save energy.

• Press the "ECO" button to activate ECO mode and the [ECO Symbol] appears on the display.
• Once you set the temperature below 61°F(26°C) in COOL mode or above 77°F(25°C) in HEAT mode, the ECO mode will be automatically canceled.
• Press the button again to cancel it.

NOTE: The ECO function is available on COOL / HEAT modes.

I FEEL Button

This function enables the remote control to measure the temperature at its current location and send this signal to the air conditioner to optimize the temperature around you to ensure comfort.

Normally, the ambient temperature will be based on a sensor located inside the indoor unit. In I FEEL mode, the ambient temperature is based on a sensor in the remote control. If the remote control is unable to send a signal back to the indoor unit, this function will automatically be turned off and will operate normally.

• Press the "I FEEL" button to activate the function, and the [I FEEL Symbol] will appear on the remote display.
• Press the button again to cancel it.

NOTE: This function will automatically deactivate after 2 hours.

I SET Button

Remember your favorite setting and run it again by pressing one button.

Remember the favorite setting

• On COOL / FAN / DRY / HEAT mode, long press the "I SET" button for over 3 seconds to remember the current setting.
• When "AU" flashing appears on the remote display, it means the remote controller remembers the setting.

NOTE: Press any button to quit remembering the procedure and you can reset it by repeating the steps.

Run the I SET setting

• On COOL / FAN / DRY / HEAT mode, only press the "I SET" button to activate the function.
• The appliance will run on your previous saved setting, and you will see "AU" flashing on the remote screen.
• Press the "I SET" button again or any other button to cancel this function.

DISPLAY Button

Switch the LED display ON/OFF on the indoor unit panel.

• Press the "DISPLAY" button to switch off the LED display on the panel and the [Display Symbol] will disappear on the remote screen. Press again to switch on the LED display.

Other Functions

Child Lock Function

Long press the "MODE" and "TIMER" buttons simultaneously to switch on/off this function. When in this mode, the remote screen will display [Lock Symbol] and will not send any signal to the air conditioner.

Self-Clean, Freeze Guard, Remote, and Batteries

Self-Clean Function

This function helps carry away the accumulated dirt, bacteria, etc from the indoor evaporator.

To activate this function, turn off the indoor unit first, then press the "SWING" [Horizontal Swing Symbol] and "SWING" [Vertical Swing Symbol] buttons simultaneously until hearing a beep. The "AC" will appear on the remote and the indoor unit display. This function will run for about 30 minutes, and it will return to the previous mode when complete.

You can press the [Cancel Button] to cancel this function during the process and will hear 2 beeps when it's finished or canceled.

NOTE: It's normal if there is some noise during the process.

NOTE: We suggest operating this function at the following ambient conditions to avoid certain safety protection features. It's suggested to utilize this function every 3 months.

Freeze Guard Heating Function

This mode is useful if you are going to be away from the home for an extended period of time and want to prevent your unit and/or water pipes in your home from freezing.

• Long press the "ECO" button over 3 seconds to switch on this function. When the function is activated, 8°C (46°F) will appear on the remote display.
• This function will automatically start heat mode when the room temperature is lower than 8° C (46°F). If the room temperature is higher than 18°C (64°F), the appliance will cancel this function automatically.
• Long press the "ECO" button for 3 seconds to switch off this function. The unit will also be turned off.

Using the Remote

• Point the remote control toward the air conditioner.
• Check that there are no objects between the remote control and the signal receptor in the indoor unit.
• Never leave the remote control exposed to the sun.
• Keep the remote control at a distance of at least 1m from the television or other electrical appliances.

Inserting or Replacing the Batteries

• Remove the cover on the rear of the remote control.
• Insert two "AAA" 1.5V batteries in the correct position (see instructions inside the battery compartment).

NOTE: If the remote control unit is replaced or disposed of, the batteries must be removed and discarded in accordance with current legislation as they are harmful to the environment.

NOTE: Do not mix old and new batteries. Do not mix alkaline, standard (carbon-zinc) or rechargeable (nickel-cadmium) batteries.

NOTE: Do not dispose of batteries in fire. Batteries may explode or leak.

NOTE: Remove the batteries if the remote control won't be used for a long time.

Cleaning

Warning

• When cleaning, you must shut down the machine and cut off the power supply for more than 5 minutes.
• Under no circumstances should the air conditioner be flushed with water.
• Volatile liquid (e.g. thinner or gasoline) will damage the air conditioner, so only use a soft dry cloth or wet cloth dipped with neutral detergent to clean the air conditioner.
• Pay attention to cleaning the filter regularly to avoid dust covering which will affect the filter effect. It's recommended to clean the filter every 3-6 months. When the operating environment is dusty, the cleaning frequency should be increased appropriately.
• After removing the filter, do not touch the fins of the indoor unit to avoid scratching.

Cleaning the Outer Case

If there's dust on the surface of the outer case, gently wipe it with a soft cloth.

Diagram shows wiping the outer case with a cloth, with a temperature icon indicating <40°C (104°F).

Cleaning the Filter

Grasp the raised handle on the filter by hand, and then pull the filter out in the direction deviating from the unit, so that the upper edge of the filter is separated from the unit. The filter can be removed by lifting the filter upwards.

Diagram shows how to remove the air filter by grasping the handle and pulling it out.

Clean the filter with soapy water and air dry it.

Diagram shows cleaning the filter with soapy water and drying it, with a temperature icon indicating <40°C (104°F).

• When installing the filter, first insert the lower end into the corresponding position of the unit, and then squeeze the upper end of the filter into the corresponding buckling position of the unit body.

NOTE: When you find accumulated dust in the filter, please clean the filter in time to ensure clean, healthy and efficient operation inside the air conditioner.

NOTE: Do not touch the metal fins in the air conditioner after removing the filter, as they may cause personal injury.

NOTE: Do not attempt to dry the filter with a hairdryer or other heating elements as this may deform or ignite the filter.

NOTE: Do not operate the air conditioner if the air filter is missing.

Maintenance Checklists

Pre-Season Maintenance Checklist

• Check whether there are obstacles at the air inlet and outlet of indoor and outdoor units.
• Clean the filter.
• Install the batteries of the remote control and check whether the power is on.
• Check whether the drain pipe is unobstructed.

Post-Season Maintenance Checklist

• Clean the filter.
• Take out the batteries of the remote control.

Malfunction Codes

The unit has a self-diagnosis system to identify a number of malfunctions. Error messages will be displayed on the indoor unit display. If this is displayed, contact TURBRO service team.

Troubleshooting

Troubleshoot your problem by using the chart below. If the air conditioner still does not work properly, please contact TURBRO customer team via support@turbro.com.

If you notice or experience any of the following conditions, please turn off the air conditioner, disconnect from power, discontinue use, and contact support immediately:

• Strange noises during operation.
• Faulty electronic control board.
• Faulty fuses or switches.
• Spraying water or objects inside the appliance.
• Very strong smells coming from the appliance.

Warranty & Customer Support

Warranty

TURBRO provides a 5-year limited warranty for TURBRO products from the date of purchase, subject to the following conditions and limitations outlined below.

What is covered?

• This warranty is limited to replacement of part(s) proved to be defective in material or workmanship, after said defect is confirmed by the manufacturer's inspection.
• The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s).

What is not covered?

• Damage caused by the owner when attempting to fix or alter the product themselves.
• Damage caused by misuse, abuse, neglect, alterations, or unauthorized repair.
• Natural depreciation.
• Any alteration misuse of the product will nullify this warranty.
• This warranty is non-transferable, which is effective for the original buyer from the authorized seller only.

How to request warranty services?

To obtain the benefit of this warranty, please leave a message online (www.turbro.com/contact ), or send an email to support@turbro.com.

What will TURBRO do?

• Replace the item if not repairable.
• Refund the item under certain circumstances.

Customer Support

We are here to help anytime!

Any problems, write to us via support@turbro.com. We will get back to you within 1 business day.

TURBRO
www.turbro.com

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