1. Product Overview
The WALI Dual Ultrawide Monitor Mount is designed to securely hold two ultrawide, heavy-duty, or curved monitors, enhancing your workspace ergonomics and freeing up desk space. This robust monitor arm supports screens from 17 to 49 inches, with a weight capacity of up to 44 lbs per arm. It features an advanced gas spring mechanism for flexible adjustments, including tilt, swivel, and rotation, allowing for various screen configurations such as vertical stacking.
Image: The WALI Dual Ultrawide Monitor Mount supporting two monitors in a stacked vertical configuration.
Image: Visual representation of the WALI Dual Ultrawide Monitor Mount supporting different monitor sizes, including 45-inch, 40-inch, and 49-inch screens in various orientations.
2. Safety Information
Please read this entire instruction manual before installation and assembly. If you have any questions regarding any of the instructions or warnings, please contact your local distributor for assistance. Keep these instructions in a safe place for future reference.
- Do not exceed the maximum weight capacity of 44 lbs (20 kg) per arm. Serious injury or property damage may occur.
- Ensure the mounting surface (desk) can safely support the combined weight of the equipment and all attached hardware.
- Use safety gear and proper tools for installation.
- This product contains small items that could be a choking hazard if swallowed. Keep away from children.
- Always check that the mount is securely fastened before attaching monitors.
3. Package Contents
Verify that all components listed below are included in your package:
- 1 x WALI Ultrawide Monitor Arm (Dual Arms)
- Mounting Hardware Kit (various screws, washers, spacers)
- User Manual
- Required Tools (e.g., Allen wrenches)
4. Setup and Installation
The WALI Dual Ultrawide Monitor Mount offers two installation options: C-clamp and grommet mount. Both methods are suitable for desk thicknesses between 0.47 inches and 1.77 inches.
4.1 Choose Your Mounting Method
Determine whether to use the C-clamp for desks without a pre-drilled hole or the grommet mount for desks with an existing hole.
Image: Detailed view of the C-clamp and grommet mounting options, showing compatibility with desk thicknesses from 0.47" to 1.77".
4.2 Attaching the Mount to Your Desk
Follow the specific instructions provided in the included hardware kit for your chosen mounting method. Ensure the mount is stable and securely tightened to prevent movement.
4.3 Attaching Monitors to the Arms
This mount is compatible with VESA patterns of 75x75mm and 100x100mm. Before mounting, ensure your monitors meet these VESA standards and do not exceed the 44 lbs weight limit per arm.
- Attach the VESA plate to the back of each monitor using the appropriate screws from the hardware kit.
- Slide the monitor with the attached VESA plate onto the arm's mounting head.
- Secure the monitor by tightening any locking screws or mechanisms on the VESA head.
Image: The WALI monitor arm securely holding two monitors, emphasizing its capacity of up to 44 lbs per arm.
5. Operation and Adjustments
The WALI Dual Ultrawide Monitor Mount provides extensive flexibility for optimal viewing angles and ergonomic positioning.
5.1 Monitor Positioning
Each arm allows for:
- Tilt: +50°/-20° for reducing glare and finding the perfect vertical angle.
- Swivel: +/-90° to share your screen or adjust for different tasks.
- Rotation: 360° for switching between landscape and portrait orientations.
- Height Adjustment: Up to 18.9 inches of smooth vertical movement thanks to the gas spring lift.
- Extension: Max extension of 21.7 inches from the pole.
Image: Diagram illustrating the adjustable features of the WALI monitor arm, including swivel (+/-90°), tilt (+50°/-20°), 360° rotation, maximum height of 29.8", and maximum extension of 21.7".
Image: A user demonstrating an ergonomic setup with two vertically stacked monitors, showcasing the flexibility of the WALI monitor arm for different work scenarios.
5.2 Gas Spring Tension Adjustment
The gas springs allow for effortless adjustments. If an arm drops or rises unexpectedly, adjust the tension using the provided Allen key.
- Position and hold the arm horizontally.
- Locate the tension adjustment screw on the arm.
- Turn clockwise if the arm rises too easily or does not stay down.
- Turn counter-clockwise if the arm drops or is difficult to raise.
- Adjust until the arm stays in the desired position when released.
Image: Visual guide for adjusting the gas spring tension. Turn counter-clockwise if the arm drops, and clockwise if the arm rises.
5.3 Tilting Ultrawide Monitors
For ultrawide monitors, specific steps may be needed to achieve smooth tilting:
- Before mounting the monitor, adjust the gas spring tension (A & B) to the maximum.
- If the monitor does not tilt smoothly after mounting, loosen the screw as shown in the diagram until smooth tilting is achieved.
Image: Step-by-step instructions for tilting ultrawide monitors, including pre-adjustment of gas spring tension and loosening a specific screw for smooth movement.
5.4 Cable Management
Integrated cable management clips are provided to route and conceal cables along the arms and pole, maintaining a clean and organized workspace.
6. Maintenance
Regular maintenance ensures the longevity and optimal performance of your WALI monitor mount.
- Cleaning: Wipe the mount with a soft, damp cloth. Avoid abrasive cleaners.
- Tightness Check: Periodically check all screws and connections to ensure they remain tight and secure. Re-tighten as necessary.
- Gas Spring Check: If the arms become difficult to adjust or do not hold position, refer to the "Gas Spring Tension Adjustment" section.
Image: An illustration of the WALI monitor arm undergoing a "20000 Press Test," signifying its robust and stable construction for long-term use.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Monitor arm drops or does not hold position. | Gas spring tension is too low for the monitor's weight. | Increase gas spring tension by turning the adjustment screw clockwise. Refer to Section 5.2. |
| Monitor arm is difficult to move or rises too quickly. | Gas spring tension is too high. | Decrease gas spring tension by turning the adjustment screw counter-clockwise. Refer to Section 5.2. |
| Monitor does not tilt smoothly (especially ultrawide). | Tilt mechanism is too tight. | Loosen the specific tilt adjustment screw as shown in Section 5.3. |
| Mount feels unstable or wobbly. | Mounting clamp/grommet is not sufficiently tightened. | Re-tighten the C-clamp or grommet bolt to the desk. Ensure desk thickness is within limits. |
8. Product Specifications
| Feature | Detail |
|---|---|
| Model Number | B0FBGG2SX3 |
| Brand | WALI |
| Screen Size Compatibility | 17" - 49" (per arm) |
| Weight Capacity | Up to 44 lbs (20 kg) per arm |
| VESA Compatibility | 75x75mm, 100x100mm |
| Desk Thickness (C-clamp/Grommet) | 0.47" - 1.77" |
| Tilt Range | +50° / -20° |
| Swivel Range | +/-90° |
| Rotation | 360° |
| Max Height Adjustment | 18.9" (gas spring lift) |
| Material | Metal |
| Color | Black |
Image: Compatibility chart for the WALI monitor mount, detailing supported screen sizes (17"-49"), weight capacity (44 lbs), VESA sizes (75x75mm/100x100mm), and desktop thickness for clamp-on and grommet mounts (0.47"-1.77").
9. Warranty and Customer Support
WALI products are designed for durability and performance. For any questions, concerns, or assistance with your product, please contact WALI customer support. Our experienced and friendly US-based customer support team is available to assist you 7 days a week.
Please refer to your product packaging or the official WALI website for the most current warranty information and contact details.
