1. Introduction
This manual provides essential information for the safe and efficient installation, operation, and maintenance of your Masterplug EV Wall Charger, Model EVCM3BT7BR. This Type 2 electric vehicle charging station is designed for home use, offering dynamic single-phase charging up to 7.4 kW (32 A). Please read this manual thoroughly before installation and use, and retain it for future reference.
2. Safety Information
Always adhere to the following safety guidelines to prevent electric shock, leakage, fire hazards, and to ensure the safety of both the user and the charger.
- Professional Installation: Installation must be performed by a qualified electrician in accordance with all local and national electrical codes and regulations.
- Integrated Safety Protection: The charger includes built-in protection against overloads, short circuits, and overheating. Do not bypass or modify these safety features.
- Environmental Conditions: The unit is rated IP65 for water and dust resistance, suitable for indoor and outdoor use. It operates efficiently between -20 °C and +50 °C. Do not expose the unit to extreme conditions outside this range.
- Cable Management: Ensure the charging cable is not damaged, pinched, or walked upon. Always store the cable properly when not in use.
- Emergency Stop: Familiarize yourself with the location of your home's main circuit breaker in case of an emergency.

Image: Integrated safety protection features and IP65 weather resistance.
3. Package Contents
Verify that all items are present in the package:
- Masterplug EV Wall Charger (Model EVCM3BT7BR) with integrated 5m Type 2 charging cable
- RFID cards (2 included)
- Mounting hardware (screws, wall anchors)
- Installation template
- User Manual (this document)
4. Product Overview
The Masterplug EV Wall Charger is a robust and efficient charging solution for your electric vehicle. Key features include:
- Dynamic Single-Phase Charging: Delivers up to 7.4 kW (32 A) output.
- Type 2 Connector: Compatible with Type 2 electric and plug-in hybrid vehicles.
- 5-meter Cable: Provides ample reach for convenient charging.
- RFID Control: Optional local control via RFID cards to start and stop charging. Two cards are included.
- LED Indicator: Provides status feedback during operation.
- IP65 Rating: Designed for all weather conditions, suitable for both indoor and outdoor installation.

Image: Dynamic charging features and specifications.

Image: RFID compatibility for local control.

Image: Compatibility with Type 2 electric and hybrid vehicles.
5. Setup and Installation
The Masterplug EV Wall Charger is designed for quick installation. However, for safety and compliance, installation must be carried out by a certified electrician.
- Site Selection: Choose a suitable location on a solid wall, ensuring adequate space around the unit for ventilation and cable management. The IP65 rating allows for outdoor installation.
- Mounting: Use the provided installation template to mark the four fixing points. Drill holes and secure the charger to the wall using the supplied mounting hardware. The design allows for horizontal and vertical adjustment.
- Electrical Connection: The electrician will connect the charger to your home's electrical supply, ensuring proper grounding and circuit protection in accordance with local regulations.
- Initial Power-Up: Once installed, the electrician will power up the unit and perform initial checks to ensure correct functionality.

Image: Easy installation and connection process.

Image: Example of a wall-mounted charger installation.
6. Operating Instructions
Using your Masterplug EV Wall Charger is straightforward:
- Connect the Vehicle: Plug the Type 2 charging cable into your electric vehicle's charging port. Ensure a secure connection.
- Start Charging (RFID): If RFID control is enabled, tap one of the provided RFID cards against the designated sensor area on the charger. The LED indicator will change to confirm charging has started.
- Monitor Charging: The LED indicator will display the charging status. Refer to the charger's specific LED patterns for detailed status information (e.g., charging, standby, error).
- Stop Charging (RFID): To stop charging, tap the RFID card against the sensor again, or disconnect the cable from your vehicle once charging is complete.
- Disconnect: Safely disconnect the charging cable from your vehicle and return it to its storage position.
7. Maintenance
The Masterplug EV Wall Charger requires minimal maintenance:
- Regular Cleaning: Periodically wipe the exterior of the charger with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Cable Inspection: Regularly inspect the charging cable and connector for any signs of wear, damage, or fraying. If any damage is observed, discontinue use immediately and contact a qualified technician.
- Environmental Protection: The IP65 rating ensures protection against dust and water jets. Ensure the unit's seals and covers remain intact.
- Professional Checks: It is recommended to have the unit inspected by a qualified electrician periodically, especially if you notice any unusual behavior.
8. Troubleshooting
If you encounter issues with your charger, refer to the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| Charger not powering on. | No power supply; circuit breaker tripped. | Check your home's circuit breaker. Ensure the charger is properly connected to the power supply. Contact an electrician if the issue persists. |
| Charging does not start. | Cable not fully connected; RFID not recognized; vehicle not ready to charge; internal error. | Ensure the cable is securely plugged into both the charger and the vehicle. Re-tap the RFID card. Check your vehicle's charging status. Disconnect and reconnect the charger from power for a soft reset. |
| LED indicator shows an error. | Internal fault; overcurrent/overvoltage protection activated. | Refer to the specific LED error code (if available) in the full product documentation. Disconnect the vehicle and power cycle the charger. If the error persists, contact support. |
| Slow charging speed. | Vehicle limitation; power supply issue; charger operating in a lower power mode. | Verify your vehicle's maximum charging rate. Ensure your home's electrical supply is stable. Consult an electrician to check the charger's power settings. |
If these steps do not resolve the issue, please contact Masterplug customer support or a qualified electrician.
9. Specifications
| Feature | Detail |
|---|---|
| Brand | Masterplug |
| Model Number | EVCM3BT7BR |
| Color | Black |
| Product Dimensions (DxWxH) | 12.9 x 23.6 x 30.4 cm |
| Product Weight | 4000 Grams |
| Input Voltage | 230 Volts |
| Rated Current | 32 Amperes |
| Power Output | 7.4 kW |
| Compliance Specification | CE |
| Compatible Devices | Type 2 Electric Vehicles and Plug-in Hybrid Vehicles |
| Connector Type | Type 2 |
| IP Rating | IP65 |
| Operating Temperature | -20 °C to +50 °C |
10. Warranty and Support
The Masterplug EV Wall Charger (Model EVCM3BT7BR) comes with a 3-year warranty from the date of purchase. This warranty covers manufacturing defects and ensures the product meets its specified performance under normal use.
For warranty claims, technical support, or any inquiries regarding your product, please contact Masterplug customer service through their official website or the retailer where the product was purchased. Please have your proof of purchase and model number ready.
Availability of Spare Parts in the EU: Spare parts are available for 3 years.







