Masterplug EVCM3BT7BR

Masterplug EV Wall Charger Type 2 (7.4kW, 32A)

Model: EVCM3BT7BR - Instruction Manual

1. Introduction

This manual provides essential information for the safe and efficient installation, operation, and maintenance of your Masterplug EV Wall Charger, Model EVCM3BT7BR. This Type 2 electric vehicle charging station is designed for home use, offering dynamic single-phase charging up to 7.4 kW (32 A). Please read this manual thoroughly before installation and use, and retain it for future reference.

2. Safety Information

Always adhere to the following safety guidelines to prevent electric shock, leakage, fire hazards, and to ensure the safety of both the user and the charger.

  • Professional Installation: Installation must be performed by a qualified electrician in accordance with all local and national electrical codes and regulations.
  • Integrated Safety Protection: The charger includes built-in protection against overloads, short circuits, and overheating. Do not bypass or modify these safety features.
  • Environmental Conditions: The unit is rated IP65 for water and dust resistance, suitable for indoor and outdoor use. It operates efficiently between -20 °C and +50 °C. Do not expose the unit to extreme conditions outside this range.
  • Cable Management: Ensure the charging cable is not damaged, pinched, or walked upon. Always store the cable properly when not in use.
  • Emergency Stop: Familiarize yourself with the location of your home's main circuit breaker in case of an emergency.
Masterplug EV charger with integrated safety features and IP65 rating, showing protection against short circuit, UV, overheating, grounding, overload, and low voltage.

Image: Integrated safety protection features and IP65 weather resistance.

3. Package Contents

Verify that all items are present in the package:

  • Masterplug EV Wall Charger (Model EVCM3BT7BR) with integrated 5m Type 2 charging cable
  • RFID cards (2 included)
  • Mounting hardware (screws, wall anchors)
  • Installation template
  • User Manual (this document)

4. Product Overview

The Masterplug EV Wall Charger is a robust and efficient charging solution for your electric vehicle. Key features include:

  • Dynamic Single-Phase Charging: Delivers up to 7.4 kW (32 A) output.
  • Type 2 Connector: Compatible with Type 2 electric and plug-in hybrid vehicles.
  • 5-meter Cable: Provides ample reach for convenient charging.
  • RFID Control: Optional local control via RFID cards to start and stop charging. Two cards are included.
  • LED Indicator: Provides status feedback during operation.
  • IP65 Rating: Designed for all weather conditions, suitable for both indoor and outdoor installation.
Masterplug EV charger showing dynamic charging capabilities, 5m cable, LED indicator, 7.4kW Mode 3, 230V 32A power, and compliance with EV standards.

Image: Dynamic charging features and specifications.

Masterplug EV charger with an RFID key fob being used to activate the charging station, indicating optional local control.

Image: RFID compatibility for local control.

Diagram showing the Type 2 connector and logos of various electric vehicle brands compatible with the Masterplug charger, including Audi, Hyundai, Jaguar, Kia, Land Rover, Mini, Tesla, and Volvo.

Image: Compatibility with Type 2 electric and hybrid vehicles.

5. Setup and Installation

The Masterplug EV Wall Charger is designed for quick installation. However, for safety and compliance, installation must be carried out by a certified electrician.

  1. Site Selection: Choose a suitable location on a solid wall, ensuring adequate space around the unit for ventilation and cable management. The IP65 rating allows for outdoor installation.
  2. Mounting: Use the provided installation template to mark the four fixing points. Drill holes and secure the charger to the wall using the supplied mounting hardware. The design allows for horizontal and vertical adjustment.
  3. Electrical Connection: The electrician will connect the charger to your home's electrical supply, ensuring proper grounding and circuit protection in accordance with local regulations.
  4. Initial Power-Up: Once installed, the electrician will power up the unit and perform initial checks to ensure correct functionality.
Close-up of an electric vehicle charging port with the Masterplug Type 2 connector plugged in, illustrating easy installation and charging.

Image: Easy installation and connection process.

Masterplug EV charger installed on the exterior wall of a house next to a parked electric car, demonstrating a typical home installation scenario.

Image: Example of a wall-mounted charger installation.

6. Operating Instructions

Using your Masterplug EV Wall Charger is straightforward:

  1. Connect the Vehicle: Plug the Type 2 charging cable into your electric vehicle's charging port. Ensure a secure connection.
  2. Start Charging (RFID): If RFID control is enabled, tap one of the provided RFID cards against the designated sensor area on the charger. The LED indicator will change to confirm charging has started.
  3. Monitor Charging: The LED indicator will display the charging status. Refer to the charger's specific LED patterns for detailed status information (e.g., charging, standby, error).
  4. Stop Charging (RFID): To stop charging, tap the RFID card against the sensor again, or disconnect the cable from your vehicle once charging is complete.
  5. Disconnect: Safely disconnect the charging cable from your vehicle and return it to its storage position.

7. Maintenance

The Masterplug EV Wall Charger requires minimal maintenance:

  • Regular Cleaning: Periodically wipe the exterior of the charger with a soft, damp cloth. Do not use abrasive cleaners or solvents.
  • Cable Inspection: Regularly inspect the charging cable and connector for any signs of wear, damage, or fraying. If any damage is observed, discontinue use immediately and contact a qualified technician.
  • Environmental Protection: The IP65 rating ensures protection against dust and water jets. Ensure the unit's seals and covers remain intact.
  • Professional Checks: It is recommended to have the unit inspected by a qualified electrician periodically, especially if you notice any unusual behavior.

8. Troubleshooting

If you encounter issues with your charger, refer to the following common troubleshooting steps:

ProblemPossible CauseSolution
Charger not powering on.No power supply; circuit breaker tripped.Check your home's circuit breaker. Ensure the charger is properly connected to the power supply. Contact an electrician if the issue persists.
Charging does not start.Cable not fully connected; RFID not recognized; vehicle not ready to charge; internal error.Ensure the cable is securely plugged into both the charger and the vehicle. Re-tap the RFID card. Check your vehicle's charging status. Disconnect and reconnect the charger from power for a soft reset.
LED indicator shows an error.Internal fault; overcurrent/overvoltage protection activated.Refer to the specific LED error code (if available) in the full product documentation. Disconnect the vehicle and power cycle the charger. If the error persists, contact support.
Slow charging speed.Vehicle limitation; power supply issue; charger operating in a lower power mode.Verify your vehicle's maximum charging rate. Ensure your home's electrical supply is stable. Consult an electrician to check the charger's power settings.

If these steps do not resolve the issue, please contact Masterplug customer support or a qualified electrician.

9. Specifications

FeatureDetail
BrandMasterplug
Model NumberEVCM3BT7BR
ColorBlack
Product Dimensions (DxWxH)12.9 x 23.6 x 30.4 cm
Product Weight4000 Grams
Input Voltage230 Volts
Rated Current32 Amperes
Power Output7.4 kW
Compliance SpecificationCE
Compatible DevicesType 2 Electric Vehicles and Plug-in Hybrid Vehicles
Connector TypeType 2
IP RatingIP65
Operating Temperature-20 °C to +50 °C

10. Warranty and Support

The Masterplug EV Wall Charger (Model EVCM3BT7BR) comes with a 3-year warranty from the date of purchase. This warranty covers manufacturing defects and ensures the product meets its specified performance under normal use.

For warranty claims, technical support, or any inquiries regarding your product, please contact Masterplug customer service through their official website or the retailer where the product was purchased. Please have your proof of purchase and model number ready.

Availability of Spare Parts in the EU: Spare parts are available for 3 years.

© 2026 Masterplug. All rights reserved.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.

After a successful submission, we securely hash the supplied account or form email before sending it to Microsoft Advertising for conversion attribution. Privacy details.