1. Important Safety Instructions
Please read all instructions carefully before using the COSTWAY Electric Griddle. Retain this manual for future reference.
- Always ensure the griddle is placed on a stable, heat-resistant surface.
- Do not immerse the control probe, cord, or plug in water or other liquids.
- Unplug from outlet when not in use and before cleaning. Allow to cool completely before handling or cleaning.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner.
- The griddle features overheat protection, which will automatically shut off heating if the temperature exceeds safe limits.
- Use only non-metal utensils on the nonstick cooking surface to prevent scratching.
- This appliance is for household use only. Do not use outdoors unless specifically designed for outdoor use and protected from elements.
- Keep children and pets away from the hot griddle.
The griddle is UL and ETL certified for safety and reliability.
2. Product Overview and Components
The COSTWAY 35.5-inch Electric Griddle is designed for versatile cooking, featuring a large nonstick surface and adjustable temperature control.
Package Contents:
- 1 x Electric Griddle
- 1 x Power Cord with Temperature Controller
- 2 x Egg Rings
- 6 x Wood Spatulas
- 1 x Instruction Manual
Key Features:
- Large Nonstick Cooking Surface: 35.5" x 9" area, suitable for cooking for 8-10 people.
- Adjustable Temperature Control: 4 settings from 200°F to 425°F.
- Built-in Thermostat: Ensures stable and even heating.
- Insulated Handles: For safe and easy movement.
- Slide-out Drip Tray: Collects excess grease for easy cleaning.
- Non-slip Foot Pads: Provides stability during use.
- Durable Construction: Die-casting aluminum with PFOA/PFAS-free nonstick coating.

3. Setup
- Unpack: Carefully remove all components from the packaging. Retain packaging for storage or return if necessary.
- Initial Cleaning: Before first use, wipe the cooking surface with a damp cloth and mild detergent. Rinse and dry thoroughly. Wipe the exterior with a damp cloth. Do not immerse the griddle body or electrical components in water.
- Placement: Place the griddle on a flat, stable, heat-resistant surface. Ensure there is adequate clearance around the griddle for ventilation and to prevent heat damage to surrounding surfaces. The non-slip foot pads will help secure the unit.
- Insert Drip Tray: Slide the drip tray into its designated slot beneath the cooking surface.
- Connect Power Cord: Insert the temperature control probe firmly into the griddle's power inlet. Ensure it is fully seated before plugging the cord into a standard 120V AC electrical outlet.
4. Operating Instructions
Temperature Control and Preheat:
The griddle features a temperature control dial with four settings. The built-in thermostat maintains the set temperature for even cooking.
- Ensure the temperature control probe is securely inserted into the griddle and the unit is plugged into an outlet.
- Turn the temperature control dial to your desired setting. The power indicator light on the controller will illuminate.
- Preheat: Always preheat the griddle for at least 1.5 minutes before adding food. Refer to the table below for recommended preheat times for each setting.
| Gear | Temperature | Preheat Time |
|---|---|---|
| 1st Gear | 200°F | 1.5 mins |
| 2nd Gear | 250°F | 3 mins |
| 3rd Gear | 300°F | 5 mins |
| 4th Gear | 425°F | 12 mins |

Cooking:
- Once preheated, place food directly onto the nonstick cooking surface.
- Use the provided wooden spatulas or other non-metal utensils to turn and remove food.
- The nonstick surface requires minimal oil, if any.
- Excess grease will drain into the slide-out drip tray.

After Cooking:
- Turn the temperature control dial to the "OFF" position.
- Unplug the power cord from the wall outlet.
- Allow the griddle to cool completely before cleaning or storing.
5. Maintenance and Cleaning
Proper maintenance ensures the longevity and performance of your electric griddle.
- Disconnect Power: Always ensure the griddle is unplugged and completely cool before cleaning.
- Remove Drip Tray: Carefully slide out the drip tray and empty any collected grease. Wash the drip tray with warm, soapy water and dry thoroughly.
- Clean Cooking Surface: Wipe the nonstick cooking surface with a soft, damp cloth or sponge. For stubborn food residue, use a small amount of mild dish soap. Avoid abrasive cleaners, scouring pads, or metal utensils, as these can damage the nonstick coating.
- Clean Exterior: Wipe the exterior of the griddle with a damp cloth. Do not immerse the griddle body or the temperature control probe in water.
- Storage: Once clean and dry, store the griddle in a cool, dry place. The compact design allows for convenient storage.
6. Troubleshooting
If you encounter issues with your griddle, refer to the following common problems and solutions:
- Griddle does not heat up:
- Ensure the power cord is securely plugged into both the griddle and a working electrical outlet.
- Check if the temperature control dial is set to an ON position (not OFF).
- Verify that the power outlet is functional by testing it with another appliance.
- Griddle heats unevenly:
- Ensure the griddle is placed on a flat, level surface. Uneven surfaces can affect heat distribution.
- Allow sufficient preheating time as specified in the operating instructions. The built-in thermostat is designed for even heating.
- Griddle shuts off unexpectedly:
- The griddle is equipped with overheat protection. If the unit becomes too hot, it will automatically shut off. Unplug the unit and allow it to cool down completely before attempting to use it again. Ensure proper ventilation around the griddle during operation.
- Food sticks to the surface:
- Ensure the nonstick surface is clean and free of residue from previous cooking.
- Use a small amount of cooking oil or butter if necessary, especially for foods prone to sticking.
- Avoid using metal utensils that could scratch and damage the nonstick coating.
If problems persist, please contact COSTWAY customer support.
7. Specifications
| Specification | Detail |
|---|---|
| Model Number | 10064-CY |
| Brand | COSTWAY |
| Material | Die-casting Aluminum |
| Finish | Non-Stick (PFOA/PFAS-free) |
| Product Dimensions (L x W x H) | 41.5" x 9.5" x 4" |
| Cooking Area (L x W) | 35.5" x 9" |
| Item Weight | 8 lbs |
| Power | 1400W |
| Voltage | 120V |
| Frequency | 60Hz |
| Current | 11.6A |
| Power Cord Length | 3 ft |
| Certifications | UL, ETL |


8. Customer Support
For any questions, concerns, or assistance with your COSTWAY Electric Griddle, please contact COSTWAY customer support through their official website or the retailer where the product was purchased.
Please have your model number (10064-CY) and purchase information ready when contacting support.





