CallToU CC32WH

CallToU Caregiver Pager Wireless Call Buttons User Manual

Model: CC32WH

1. Introduction

This manual provides comprehensive instructions for the CallToU Caregiver Pager Wireless Call Button System, Model CC32WH. This system is designed to facilitate communication between caregivers and individuals requiring assistance, such as the elderly, bedridden, or those with limited mobility. Please read this manual thoroughly before operating the device to ensure proper function and safety.

2. Product Overview

The CallToU Caregiver Pager system consists of a portable USB receiver and two call buttons: one wrist-worn button and one waterproof pendant-style button. The system offers a reliable method for individuals to alert their caregiver with a simple press of a button.

CallToU Caregiver Pager System components: portable receiver, wrist button, and pendant call button.

Figure 2.1: Overview of the CallToU Caregiver Pager System components.

Key features include a 500-foot operating range in open areas, 18 selectable ringtones, vibration mode, multi-color LED indicators, and adjustable volume levels. The call buttons are designed for versatile placement, including wearing on the body or mounting on a wall.

Diagram showing the labeled parts of the CallToU receiver, wrist button, and call button.

Figure 2.2: Labeled components of the CallToU Caregiver Pager System.

3. Package Contents

Verify that all items are present in your package:

  • 1 x Portable USB Receiver
  • 1 x Wrist Call Button (SOS)
  • 1 x Waterproof Pendant Call Button (CALL)
  • 1 x USB Charging Cable (for Receiver)
  • 2 x 12V Alkaline Batteries (pre-installed in call buttons)
  • 1 x Lanyard (for pendant call button)

4. Setup Instructions

4.1. Charging the Receiver

Before first use, fully charge the portable USB receiver. Connect the provided USB charging cable to the receiver's Type-C port and plug the other end into a standard USB power adapter (not included).

CallToU receiver connected to a USB charger, showing charging port details.

Figure 4.1: Charging the portable USB receiver.

A full charge typically takes 1.5 to 2 hours. The receiver has a standby time of approximately 30 days and can support up to 400 calls on a full charge. A low battery alert will sound as "Low Battery" when charging is needed.

4.2. Installing/Checking Call Button Batteries

The call buttons come with 12V alkaline batteries pre-installed. If replacement is needed, open the button casing carefully and insert a new 12V battery, ensuring correct polarity. A low battery alert for the call buttons will also be indicated by the receiver.

4.3. Powering On/Off the Receiver

Press and hold the 'On/Off' button located on the side of the receiver to power it on or off.

4.4. Pairing Call Buttons with the Receiver

The call buttons are typically pre-paired with the receiver. If re-pairing is necessary or if you are adding additional buttons, follow these steps:

  1. Step 1: Power on the receiver by pressing the 'On/Off' button.
  2. Step 2: Press the 'Ringtone' button on the receiver to select your desired alert sound.
  3. Step 3: Press and hold the 'Volume' button on the receiver until it emits a "di-di" sound and the LED indicator begins to flash. This indicates pairing mode.
  4. Step 4: Press the call button (either wrist or pendant) you wish to pair. The receiver will emit a "di-di" sound and its LED light will flash, confirming receipt of the signal.
  5. Step 5: Press the same call button again to confirm the pairing. The receiver should now ring with the selected ringtone.
Step-by-step visual guide for pairing CallToU transmitters and selecting music.

Figure 4.2: Visual guide for pairing call buttons with the receiver.

5. Operating Instructions

5.1. Making a Call

To alert the caregiver, simply press the large button on either the wrist call button or the pendant call button. The receiver will activate its alert.

5.2. Receiver Alerts

Upon receiving a signal from a call button, the receiver will:

  • Ring with the selected melody.
  • Vibrate.
  • Flash its multi-color LED indicator.

5.3. Adjusting Volume

The receiver offers 5 adjustable volume levels, ranging from 0 dB (mute) to 110 dB. Use the 'Volume' buttons on the side of the receiver to cycle through the levels.

Image illustrating the 5 adjustable volume levels of the CallToU receiver, from 0dB to 110dB.

Figure 5.1: Adjustable volume levels for the receiver.

5.4. Changing Ringtones

The receiver has 18 different ringtones. Press the 'Ringtone' button on the side of the receiver to cycle through the available melodies.

5.5. Mute Mode

For silent alerts, set the receiver to 0 dB volume. In this mode, the receiver will only vibrate and flash its LED indicator, which is useful for nighttime monitoring without disturbing others.

Image showing the CallToU receiver in mute mode, vibrating silently with indicator light flashing, next to a sleeping couple.

Figure 5.2: Receiver operating in mute mode.

5.6. Placement Options for Call Buttons

The call buttons are designed for flexible placement to suit user needs:

  • Wrist Button: Worn like a watch for easy access.
  • Pendant Button: Can be worn around the neck using the included lanyard or fixed to a wall near a bed, toilet, or shower.
Images demonstrating various ways to use the CallToU call buttons: fixed on a wall, worn around the neck, and worn on the wrist.

Figure 5.3: Flexible placement options for call buttons.

5.7. Receiver Portability

The portable receiver features a back clip, allowing it to be easily attached to a belt or carried in a pocket. This ensures the caregiver can remain mobile while staying alert.

Images showing the CallToU receiver's back clip design for easy carrying, its LED indicator, Type-C charging port, and small size.

Figure 5.4: Receiver features including back clip and portability.

6. Maintenance

6.1. Cleaning

Wipe the devices with a soft, dry cloth. Do not use abrasive cleaners or immerse the receiver in water. The call buttons are IP55 dustproof and waterproof, meaning they can withstand splashes but should not be submerged.

6.2. Battery Replacement (Call Buttons)

When the receiver indicates a low battery alert for a call button, replace the 12V alkaline battery inside the respective button. Refer to Section 4.2 for guidance.

6.3. Charging (Receiver)

Regularly charge the receiver when the low battery alert is triggered to ensure continuous operation. Refer to Section 4.1 for charging instructions.

7. Troubleshooting

IssuePossible CauseSolution
Receiver does not alert when button is pressed.Buttons are not paired, receiver is off, or batteries are low.Ensure receiver is powered on. Re-pair the call buttons (Section 4.4). Check and replace call button batteries. Charge the receiver.
Receiver volume is too low or silent.Volume setting is too low or in mute mode.Adjust the volume using the 'Volume' buttons on the receiver (Section 5.3).
Receiver constantly indicates "Low Battery".Receiver battery is low or a fault in the battery/charging circuit.Ensure the receiver is fully charged (Section 4.1). If the issue persists after charging, contact customer support.
Call button is difficult to press or unresponsive.Button mechanism issue or internal fault.Ensure the button is not obstructed. If unresponsive, contact customer support for assistance.
Limited wireless range.Obstructions (thick walls, metal structures) or interference.Relocate the receiver or call buttons to minimize obstructions. Avoid placing near large metal objects or other wireless devices.

8. Specifications

FeatureDetail
Model NumberCC32WH
BrandCallToU
Power Source (Receiver)Battery Powered (Rechargeable Lithium-Ion)
Receiver Battery Capacity3.7V/300MAH
Receiver Charging PortType-C USB
Receiver Charging Time1.5 - 2 hours
Receiver Standby TimeUp to 30 days
Call Button Battery Type12V Alkaline (included)
Wireless RangeUp to 500 feet (152m) in open area
Volume Levels5 levels (0 dB to 110 dB)
Ringtones18 options
Call Button Water ResistanceIP55 Dustproof and Waterproof
Control MethodTouch
Product Dimensions2.8"L x 2.4"W x 3"H (Receiver)
Item Weight6.7 ounces (Total package)

9. Warranty and Support

CallToU products are designed for reliability and performance. For warranty information, technical support, or any questions regarding your device, please refer to the contact information provided with your purchase or visit the official CallToU website. Please retain your proof of purchase for warranty claims.

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