Stelpro Concerto Smart

Stelpro Concerto Smart Programmable Heated Floor Thermostat User Manual

Model: Concerto Smart

1. Important Safety Information

Please read all instructions carefully before installing or operating this thermostat. Failure to follow these instructions could result in fire, electric shock, serious injury, or property damage. Keep this manual for future reference.

2. Product Overview

The Stelpro Concerto Smart Thermostat is an advanced programmable thermostat designed for electric radiant in-floor heating systems. It offers precise temperature control, remote management via Wi-Fi, and an intuitive mobile application for enhanced comfort and energy efficiency.

Front view of the Stelpro Concerto Smart Thermostat

Figure 2.1: Front view of the Stelpro Concerto Smart Thermostat, showing the digital display, up/down arrows, and power button. A Wi-Fi icon is visible in the top right corner.

Stelpro Concerto Smart Thermostat mounted on a wall in a modern living space

Figure 2.2: The thermostat seamlessly integrated into a modern living room wall, demonstrating its sleek design and discreet presence.

Key Features:

3. Installation

The installation of the Stelpro Concerto Smart Thermostat involves electrical wiring and should only be performed by a qualified electrician. Refer to the detailed wiring diagrams provided in the separate installation guide that accompanies the product packaging.

Installation Steps (Overview):

  1. Power Disconnection: Turn off power to the heating circuit at the main electrical panel.
  2. Mounting: Mount the thermostat to a standard electrical box.
  3. Wiring: Connect the electrical wires according to the provided wiring diagram. Ensure all connections are secure.
  4. Floor Sensor Installation: Route the 15-ft floor sensor cable to the heating mat area and position the sensor correctly within the floor.
  5. Final Assembly: Secure the thermostat cover and restore power.

Note: Detailed wiring instructions and safety precautions are critical for proper installation. Consult the dedicated installation manual for comprehensive guidance.

4. Initial Setup and App Connectivity

After successful installation, the thermostat can be configured and controlled via the Stelpro mobile application. The Bluetooth installation wizard simplifies the initial pairing process.

4.1 Downloading the App

The Stelpro mobile application is available for both Android and iOS devices. Search for "Stelpro" in your device's app store.

Person holding a smartphone with text 'WORKS WITH ANDROID / IOS'

Figure 4.1: The Stelpro app is compatible with both Android and iOS operating systems, allowing broad accessibility for users.

Screenshot of the Stelpro mobile application interface

Figure 4.2: A visual representation of the user-friendly mobile application, displaying various room temperature controls and scheduling options.

4.2 Bluetooth Pairing and Wi-Fi Connection

  1. Ensure Bluetooth is enabled on your smartphone.
  2. Open the Stelpro app and follow the on-screen prompts to add a new device.
  3. The app will use Bluetooth to discover your thermostat.
  4. Once discovered, you will be guided through connecting the thermostat to your home Wi-Fi network. Enter your Wi-Fi credentials when prompted.
  5. After successful Wi-Fi connection, the thermostat will be accessible remotely via the app.

Tip: If you experience difficulty pairing, ensure your phone is close to the thermostat and that your Wi-Fi network is active and has a strong signal.

5. Operating Instructions

The Stelpro Concerto Smart Thermostat offers both manual control via its interface and comprehensive control through the mobile application.

5.1 Manual Control (On-Device)

Finger touching the up arrow on the Stelpro Concerto Smart Thermostat

Figure 5.1: A close-up of a finger interacting with the thermostat's touch-sensitive up arrow, illustrating simple manual temperature adjustment.

5.2 App Control and Advanced Features

The mobile app unlocks the full potential of your Concerto Smart Thermostat, allowing for remote management and advanced programming.

6. Maintenance

The Stelpro Concerto Smart Thermostat requires minimal maintenance to ensure optimal performance and longevity.

7. Troubleshooting

If you encounter issues with your Stelpro Concerto Smart Thermostat, refer to the following common troubleshooting steps:

ProblemPossible CauseSolution
Thermostat not powering on.No power supply; tripped circuit breaker; incorrect wiring.Check the circuit breaker. Ensure power is restored. Verify wiring connections (consult an electrician if unsure).
Cannot connect to Wi-Fi or app.Incorrect Wi-Fi password; weak Wi-Fi signal; Bluetooth pairing issue; app glitch.Double-check Wi-Fi password. Move closer to your Wi-Fi router. Restart your phone and the thermostat (by cycling power). Re-attempt Bluetooth pairing. Ensure app is updated.
Floor not heating or uneven heating.Incorrect temperature setting; floor sensor issue; heating element malfunction.Verify the setpoint temperature. Check floor sensor connection. If the issue persists, contact a qualified technician.
GFCI trips frequently.Ground fault detected; wiring issue; faulty heating element.This indicates a serious electrical issue. Immediately contact a qualified electrician for diagnosis and repair. Do not bypass the GFCI.

For issues not covered here, or if troubleshooting steps do not resolve the problem, please contact Stelpro customer support.

8. Specifications

Diagram showing the dimensions of the Stelpro Concerto Smart Thermostat

Figure 8.1: Detailed dimensions of the Stelpro Concerto Smart Thermostat, indicating its height, width, and depth in both inches and millimeters.

AttributeDetail
BrandStelpro
Model NameConcerto Smart
Product Dimensions4.4D x 7.9W x 12.7H Centimetres (4.4 x 7.85 x 12.65 cm; 300 g)
Item Weight300 g
MaterialPlastic
ColourWhite
Connectivity TechnologyBluetooth, Wi-Fi
Special FeaturesDimmable, Lighted, Programmable, Temperature Display
Included ComponentsFloor sensor (15-ft)
Voltage Compatibility120V/208V/240V
GFCI TypeClass A

9. Warranty and Support

9.1 Warranty Information

The Stelpro Concerto Smart Thermostat is backed by a 3-year warranty from the date of purchase. This warranty covers defects in material and workmanship under normal use and service. Please retain your proof of purchase for warranty claims.

The warranty does not cover damage resulting from improper installation, misuse, abuse, unauthorized modifications, or acts of nature.

9.2 Customer Support

For technical assistance, troubleshooting beyond this manual, or warranty inquiries, please contact Stelpro customer support. Visit the official Stelpro website for the most up-to-date contact information, FAQs, and additional resources.

Stelpro Official Website: www.stelpro.com

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