Introduction
Thank you for choosing the Tomore 6120 Digital Hearing Aids. These ultra-small, rechargeable hearing aids are designed to provide clear sound and enhanced listening experiences for seniors. Featuring 16-channel digital sound processing and advanced noise reduction technology, they aim to improve your ability to hear conversations and sounds in various environments. Please read this manual thoroughly before using your device to ensure proper operation and maintenance.
Image: Digital vs. Analog Hearing Aids Comparison.
Package Contents
Image: Contents of the Tomore 6120 hearing aid package.
The Tomore 6120 package includes the following items:
- 2 x Tomore 6120 Hearing Aids (Left and Right)
- 1 x Portable Charging Case
- 1 x USB Charging Cable
- Multiple pairs of Earplugs (various sizes)
- 1 x Cleaning Brush
- Cerumen Caps
- User Manual
Product Overview
Familiarize yourself with the key components and features of your Tomore 6120 hearing aid:
Image: Detailed diagram of the Tomore 6120 hearing aid components.
- Silicone Ear Cap: Provides a comfortable and secure fit in the ear canal.
- Hand Shank: For easy insertion and removal of the hearing aid.
- Microphone: Captures sound from the environment.
- Multifunction Button: Controls power, volume, and program settings.
- Charging Copper Column: Connects to the charging case for power.
Image: Key features of the Tomore 6120 hearing aids.
Setup Instructions
1. Initial Charging
Before first use, fully charge both the hearing aids and the charging case.
- Place the hearing aids into their respective slots in the charging case. Ensure the charging contacts align.
- Connect the USB charging cable to the charging case and a power adapter (not included).
- The indicator lights on the case will show charging status. A full charge typically takes approximately 2 hours.
- Once fully charged, disconnect the charging cable. The case can hold multiple charges for the hearing aids, providing up to 150 hours of total power duration.
Image: Hearing aids in the open charging case.
2. Selecting Earplugs
Choose the earplug size that provides the most comfortable and secure fit in your ear canal. A proper fit is crucial for optimal sound quality and to prevent feedback (whistling).
- Experiment with different sizes provided in the package.
- The correct size should feel snug but not uncomfortable, creating a good seal.
3. Wearing the Hearing Aids
- Gently hold the hearing aid by the hand shank.
- Insert the ear cap into your ear canal, rotating slightly until it feels secure and comfortable.
- Ensure the hearing aid is flush with your outer ear.
Operating Instructions
Power On/Off
- To Power On: Press and hold the multifunction button for 5 seconds. You will hear an audible indication.
- To Power Off: Press and hold the multifunction button for 5 seconds. You will hear an audible indication.
Volume Adjustment
The Tomore 6120 has 5 volume levels.
- To Increase Volume: Quickly press the multifunction button. The volume will increase in increments from level 1 to level 5.
- To Decrease Volume: After reaching level 5, pressing the button again will cycle it back to level 1.
Program Selection
The hearing aids feature 16-channel WDRC (Wide Dynamic Range Compression) processing with three distinct listening programs:
Image: Three listening programs for various environments.
- To Switch Programs: Press and hold the multifunction button for 3 seconds. The hearing aid will cycle through the programs.
- Program 1: General Mode: Suitable for daily conversations and watching TV.
- Program 2: Noise Reduction Mode: Ideal for public places or noisy environments, effectively reducing background noise.
- Program 3: Tinnitus Masking Pattern: Designed for individuals with tinnitus or those sensitive to ambient sounds.
Charging and Battery Life
The Tomore 6120 hearing aids and their portable charging case are designed for extended use.
Image: Battery life and charging details.
- Full Charge Time: Approximately 2 hours for both hearing aids and charging case.
- Working Time per Charge: Up to 25 hours for the hearing aids.
- Charging Case Capacity: Provides approximately 5 full recharges for the hearing aids.
- Total Power Duration: Up to 150 hours with a fully charged case.
Always ensure the charging contacts are clean and dry before placing the hearing aids in the case.
Maintenance
Regular cleaning and proper storage will extend the lifespan and performance of your hearing aids.
Cleaning Instructions
- Use the provided cleaning brush to gently remove any earwax or debris from the ear cap and microphone port daily.
- Wipe the hearing aid body with a soft, dry cloth. Do not use water or cleaning solutions directly on the hearing aids.
- Periodically check and replace the cerumen caps (wax guards) as needed to prevent blockages.
- Clean the charging contacts on both the hearing aids and the charging case with a dry cotton swab.
Storage
- When not in use, store the hearing aids in their charging case to protect them from dust, moisture, and physical damage.
- Store the charging case in a cool, dry place, away from direct sunlight and extreme temperatures.
Troubleshooting
If you experience issues with your Tomore 6120 hearing aids, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No sound or weak sound |
|
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| Whistling or feedback sound |
|
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| Hearing aid not charging |
|
|
If the problem persists, please contact Tomore customer support.
Specifications
Technical specifications for the Tomore 6120 Digital Hearing Aids:
- Brand: Tomore
- Model Number: 6120
- Sound Processing: 16-Channel Digital
- Battery Type: Lithium Ion (rechargeable)
- Item Weight: 275 g (total package weight)
- Battery Weight: 50 g (total battery weight)
- Included Components: Host (hearing aids), earplugs, charging cable, charging case
- Manufacturer: Tomore Medical (Shenzhen) Co., Ltd
Image: American ONSEMI 16-channel professional hearing aid chip.
Warranty and Support
Warranty Information
For detailed warranty information regarding your Tomore 6120 Digital Hearing Aids, please refer to the warranty card included in your product packaging or visit the official Tomore website. Warranty terms and conditions may vary by region and retailer.
Customer Support
If you have any questions, require technical assistance, or need to report an issue that cannot be resolved using the troubleshooting guide, please contact Tomore customer support through their official website or the contact information provided in your product documentation.
You can also visit the Tomore Store on Amazon for more product information and support resources.
