1. Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Hisense Halo+ 24000 BTU/h Wi-Fi Air Conditioner. Please read this manual thoroughly before using the appliance and retain it for future reference. Proper use ensures optimal performance and extends the lifespan of your unit.
2. Safety Information
Always adhere to basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, or injury. This appliance is not intended for use by persons with reduced physical, sensory, or mental capabilities unless supervised or instructed concerning its use by a person responsible for their safety.
- Ensure the power supply matches the rating label on the unit.
- Do not operate the air conditioner with wet hands.
- Do not insert objects into the air outlet or inlet.
- Keep the unit away from flammable materials.
- Disconnect power before cleaning or maintenance.
- Professional installation is required for split system air conditioners.
3. Product Overview
The Hisense Halo+ Air Conditioner is a high-efficiency split system designed for residential cooling. It incorporates advanced features for improved air quality and user convenience.

Image 3.1: The indoor unit of the Hisense Halo+ 24000 BTU/h Wi-Fi Air Conditioner. This image displays the sleek design of the unit, typically mounted on a wall, with its front panel and air vents visible.
Key Features:
- R32 Refrigerant: Environmentally friendly refrigerant.
- Anti-Bacterial Evaporator: Helps prevent bacterial growth on the evaporator coil.
- Activated Carbon Filter: Filters out odors and harmful gases.
- Anti-Mold Function: Reduces mold formation within the unit.
- Self-Clean Function: Automatically cleans the indoor unit's evaporator.
- LED Display: Clear display for settings and status.
- Wi-Fi Enabled: Control the unit remotely via a smartphone application.
- Energy Class A++ A+: High energy efficiency for cooling and heating.
- Low Noise Operation: Designed for quiet performance, as low as 19dB(A).
4. Setup (Installation)
The Hisense Halo+ is a split-system air conditioner, requiring both an indoor and an outdoor unit. Installation must be performed by a qualified and certified professional to ensure proper functioning, safety, and warranty validity. An external unit is required for operation.
Components Included:
- Indoor Air Conditioner Unit
- Remote Control
- User Manual
Note: The outdoor unit and installation accessories are typically sold separately or provided by the installer. Refer to the separate installation manual provided to your professional installer for detailed instructions.
5. Operating Instructions
Your air conditioner can be controlled using the included remote control or via the Wi-Fi application on your smartphone.
5.1. Remote Control Operation
Ensure the remote control has working batteries. Point the remote control directly at the indoor unit's receiver when operating.
- Power Button: Press to turn the unit ON or OFF.
- Mode Button: Cycle through available modes (e.g., Cooling, Fan, Dry, Auto). The primary operating mode is Cooling.
- Temperature Buttons (▲/▼): Adjust the desired temperature setting.
- Fan Speed Button: Select desired fan speed (Auto, Low, Medium, High).
- Swing Button: Control the louver movement for air direction.
- Special Functions: Buttons for features like 'Self Clean', 'Anti-Mold', 'Sleep Mode', or 'Timer' may be present. Refer to the remote control diagram in the full manual for specific button functions.
5.2. Wi-Fi Control
To use Wi-Fi control, download the Hisense ConnectLife app (or specified app) from your smartphone's app store. Follow the in-app instructions to pair your air conditioner with your home Wi-Fi network. This allows for remote control and scheduling.
6. Maintenance
Regular maintenance ensures efficient operation and prolongs the life of your air conditioner. Always disconnect power before performing any maintenance.
6.1. Air Filter Cleaning
The air filters should be cleaned every two weeks or more frequently depending on usage and air quality. Dirty filters can reduce cooling efficiency and airflow.
- Open the front panel of the indoor unit.
- Remove the air filters (including the Anti-Bacterial and Activated Carbon filters).
- Clean the filters with a vacuum cleaner or wash them with lukewarm water (below 40°C).
- Allow filters to dry completely in a shaded area before re-installing.
6.2. Self-Clean Function
Activate the Self-Clean function periodically (e.g., once a month) to automatically clean the indoor unit's evaporator, preventing the buildup of dust and mold.
6.3. Anti-Mold Function
This function helps to dry the indoor unit's internal components after cooling operation, preventing mold growth. Ensure this feature is enabled for optimal air quality.
6.4. General Cleaning
Wipe the indoor unit's exterior with a soft, dry cloth. For stubborn stains, use a damp cloth with a mild detergent, then wipe dry. Do not use harsh chemicals or abrasive cleaners.
7. Troubleshooting
Before contacting service, check the following common issues:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not start | No power; Remote control batteries low; Circuit breaker tripped | Check power supply; Replace remote batteries; Reset circuit breaker |
| Insufficient cooling | Dirty air filters; Windows/doors open; Temperature setting too high; Obstruction to outdoor unit | Clean filters; Close windows/doors; Lower temperature; Clear obstructions |
| Unusual noise | Loose parts; Unit not level; Fan obstruction | Check for loose parts; Ensure unit is level; Clear fan obstruction. If noise persists, contact service. |
| Water leakage | Clogged drain hose; Improper installation | Check and clear drain hose; Contact installer for inspection. |
If the problem persists after attempting these solutions, please contact Hisense customer support or a qualified service technician.
8. Specifications
| Feature | Specification |
|---|---|
| Brand | Hisense |
| Model Name | Cbbt242rg Atbt242rw |
| Cooling Capacity | 24000 BTU/h |
| Refrigerant Type | R32 |
| Energy Efficiency (SEER) | 14 |
| Energy Class | A++ A+ |
| Noise Level (Max) | 57 Decibels |
| Noise Level (Min) | 19 dB(A) |
| Indoor Unit Dimensions (DxWxH) | 20P x 75l x 28.5H cm |
| Item Weight | 50 Kilograms |
| Power Source | Wired |
| Control Method | Remote, Wi-Fi |
| Special Features | Anti-bacterial filter, Activated carbon filter, Anti-mold, Self-clean, LED Display, Wi-Fi enabled |
| Compressor Type | Rotary Scroll |
| External Unit Required | Yes |
| Application | Residential |
9. Warranty
This Hisense air conditioner comes with a 2-year manufacturer warranty. Please retain your proof of purchase for warranty claims. The warranty covers defects in materials and workmanship under normal use. It does not cover damage caused by improper installation, misuse, neglect, or unauthorized repairs.
10. Support
For technical assistance, service requests, or further information regarding your Hisense Halo+ Air Conditioner, please contact Hisense customer support through their official website or the contact details provided in your product packaging.
Hisense Official Website: www.hisense.com
Please have your model number (Cbbt242rg/Atbt242rw) and serial number ready when contacting support.







