PISEN 30W Dual Port GaN USB C Wall Charger Instruction Manual

1. Introduction and Overview

Thank you for choosing the PISEN 30W Dual Port GaN USB C Wall Charger. This compact and efficient charging block is designed to provide fast and safe charging for a wide range of devices, including smartphones, tablets, and other USB-powered gadgets. Featuring advanced GaN (Gallium Nitride) technology, it offers high power output in a smaller form factor with enhanced thermal management.

Image: PISEN 30W Dual Port GaN USB C Wall Charger, showcasing its compact design and dual ports (USB-C and USB-A).

2. What's Included

• PISEN 30W USB C Charger (Model: TP-C63)
• Instruction Manual

Note: Charging cables are not included and must be purchased separately.

3. Key Features

• Dual Port USB Wall Charger: Equipped with both a USB-C port and a USB-A port, allowing for simultaneous charging of two devices.
• Fast Charging Capability: The USB-C port supports up to 30W power output, enabling rapid charging for compatible devices. The USB-A port supports up to 22.5W.
• GaN Technology: Utilizes Gallium Nitride (GaN) technology for a more compact design, higher efficiency, and improved heat dissipation, ensuring cooler and safer operation.
• Comprehensive Safety Protections: Built-in safeguards include overcharge protection, overheating protection, short circuit protection, over-current protection, and over-voltage protection.
• Compact and Portable Design: Its small size (approximately 1.34 x 1.34 x 2.24 inches, 2.26 oz) makes it an ideal travel companion.
• Wide Compatibility: Supports fast charging for a broad range of devices, including iPhone 16/15/14/13 Series, Samsung, Pixel, iPad, AirPods, Apple Watch, and other smartphones.

Image: Diagram illustrating the efficient charging with GaN Technology and various safety protections such as Over-Current, Over-Voltage, Short-Circuit, Overcharge, Temperature, Lightning, Flame Retardant, and Overpower Protection.

4. Setup and Installation

1. Unpack the PISEN 30W Dual Port GaN USB C Wall Charger from its packaging.
2. Ensure the charger is free from any visible damage.
3. Plug the charger into a standard wall outlet (100-240V~ 50/60Hz).
4. Connect your device's charging cable (USB-C to USB-C, USB-A to USB-C/Lightning, etc.) to the appropriate port on the charger.
5. Connect the other end of the charging cable to your device.

Image: A PISEN 30W charger plugged into a wall outlet, charging a smartphone and a tablet, illustrating real-time protection during overnight charging.

5. Operating Instructions

The PISEN 30W charger is designed for simple plug-and-play operation. It automatically detects the connected device and delivers the optimal charging current.

• Single Port Charging:
  • When only the USB-C port is used, it can deliver up to 30W of power for fast charging compatible devices.
  • When only the USB-A port is used, it can deliver up to 22.5W of power.
• Dual Port Simultaneous Charging:
  • When both USB-C and USB-A ports are used simultaneously, the power output will be distributed. The USB-C port will provide up to 15W, and the USB-A port will provide up to 15W, for a combined maximum of 30W.
  • For optimal fast charging, use a single port for high-power devices.

Image: An iPhone 15 Pro Max being fast-charged by the PISEN 30W charger, reaching 60% charge in 30 minutes.

Image: The PISEN 30W charger plugged into a wall, simultaneously charging a smartphone via its USB-A port (22.5W Max) and a tablet via its USB-C port (30W Max).

6. Safety Information

To ensure safe operation and prolong the life of your charger and devices, please observe the following:

• Do not expose the charger to liquids, extreme temperatures, or direct sunlight.
• Avoid dropping or subjecting the charger to heavy impact.
• Do not attempt to disassemble, repair, or modify the charger.
• Keep out of reach of children.
• Use only with compatible devices and cables.
• Unplug the charger from the wall outlet when not in use for extended periods.

7. Specifications

8. Troubleshooting

• Device not charging:
  • Ensure the charger is securely plugged into a working wall outlet.
  • Check that the charging cable is properly connected to both the charger and your device.
  • Try using a different charging cable or device to rule out cable or device issues.
  • Verify that your device is compatible with the charger's output specifications.
• Slow charging:
  • Ensure you are using a fast-charging compatible cable.
  • If charging two devices simultaneously, the power output is shared, which may result in slower charging for each device. For fastest charging, use a single port.
  • Some devices may limit charging speed when the battery is nearly full to protect battery health.
• Charger feels warm:
  • It is normal for the charger to become warm during operation, especially during fast charging.
  • If the charger becomes excessively hot or emits smoke/odor, immediately unplug it and discontinue use.

9. Maintenance

• Clean the charger with a soft, dry cloth. Do not use liquid cleaners or aerosols.
• Store the charger in a cool, dry place away from direct sunlight and moisture.
• Regularly inspect the charger and cables for any signs of wear or damage.

10. Warranty and Support

PISEN products come with a 12-month replacement warranty. For any concerns or issues, PISEN offers 7/24 online support. Please retain your purchase receipt for warranty claims.

For further assistance, please contact PISEN customer support through the official PISEN store or website.

11. Product Videos