UPERFECT UP21501

UPERFECT 21.5-inch 120Hz Portable Monitor

User Manual

Brand: UPERFECT | Model: UP21501

Introduction

Thank you for choosing the UPERFECT 21.5-inch 120Hz Portable Monitor. This monitor is designed to enhance your productivity and entertainment experience with its large display, high resolution, and smooth refresh rate. Its slim design and versatile connectivity make it an ideal companion for business, creative work, and gaming, whether you are at home or on the go. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your new portable monitor.

UPERFECT 21.5-inch Portable Monitor

Image: The UPERFECT 21.5-inch portable monitor, showcasing its sleek design and vibrant display.

1. Setup

1.1 Unpacking

Carefully remove all components from the packaging. Ensure the following items are present:

1.2 Connecting to Devices

The monitor supports both USB-C and HDMI connections for video and power. Choose the appropriate connection method based on your device.

USB Type-C and Mini HDMI connection options

Image: Diagram illustrating USB Type-C and Mini HDMI connection options for the monitor.

1.3 Powering On

Once connected, press the Power/Back Button located on the side of the monitor to turn it on. The monitor should automatically detect the input signal.

1.4 Adjusting the Integrated Stand

The monitor features an integrated kickstand that allows for flexible viewing angles from 0 to 90 degrees. Simply adjust the stand to your desired position on any flat surface.

Integrated kickstand for flexible viewing angles

Image: The monitor positioned with its integrated kickstand, demonstrating adjustable viewing angles.

1.5 VESA Mounting

For a more permanent setup, the monitor is VESA compatible (75x75 mm). This allows you to mount it on a compatible monitor arm or wall mount.

VESA compatible mounting points on the back of the monitor

Image: A person demonstrating VESA compatibility, showing the mounting points on the back of the monitor.

2. Operating

2.1 Monitor Controls

The monitor features intuitive controls for power and menu navigation. Refer to the diagram below for port and button locations:

Diagram of monitor ports and buttons

Image: A detailed diagram showing the location of ports (Type C 3.1, HDMI, 3.5mm Audio) and buttons (Power/Back, Pulley) on the monitor.

2.2 On-Screen Display (OSD) Menu

To access the OSD menu, press the Pulley Button. Use the Pulley Button to navigate through options and adjust settings such as:

2.3 Using as a Second Monitor

The UPERFECT portable monitor is ideal for extending your desktop or mirroring your display. Once connected, your operating system (Windows, macOS, Android, etc.) should automatically detect the monitor. You can then configure display settings (e.g., Extend, Duplicate) through your device's display settings.

2.4 Audio Output

The monitor has built-in stereo speakers. For private listening, you can connect headphones or external speakers to the 3.5mm audio port.

3. Maintenance

3.1 Cleaning the Screen

To clean the screen, gently wipe it with a soft, lint-free cloth. For stubborn marks, lightly dampen the cloth with water or a non-abrasive screen cleaner. Avoid using alcohol, ammonia, or harsh chemicals, as these can damage the screen surface.

3.2 General Care and Storage

4. Troubleshooting

If you encounter issues with your UPERFECT portable monitor, please refer to the following common problems and solutions:

ProblemPossible CauseSolution
No Signal / Black ScreenIncorrect input source selected; Loose cable connection; Insufficient power.Check cable connections; Ensure power adapter is connected if using HDMI; Select correct input source via OSD menu; Try a different cable or port.
Flickering ScreenCable issue; Refresh rate mismatch; Power instability.Replace cable; Adjust refresh rate on your device; Ensure stable power supply.
No SoundVolume too low or muted; Incorrect audio output selected on device.Adjust monitor volume via OSD; Check audio settings on your connected device; Ensure 3.5mm audio jack is not in use if expecting sound from speakers.
Monitor Not Powering OnNo power; Faulty power adapter/cable.Ensure power adapter is securely connected to both monitor and power outlet; Try a different power outlet.

If the problem persists after trying these solutions, please contact UPERFECT customer support.

5. Specifications

FeatureDetail
BrandUPERFECT
Model NumberUP21501
Screen Size21.5 Inches
Resolution1920 x 1080 (FHD 1080p)
Refresh Rate120 Hz
Response Time1 Millisecond
Contrast Ratio1300:1
Aspect Ratio16:9
Panel TypeIPS
Surface DescriptionMatte
ConnectivityUSB-C (x2), HDMI (Mini), 3.5mm Audio
Special FeaturesPortable, USB Hub, Ultra-wide screen, Integrated Stand, VESA Compatible
Dimensions (L x W x H)28 x 49 x 1.8 cm
Weight3.36 kg
Compatible DevicesComputer, Game Console, Laptop, Smartphone

6. Warranty & Support

6.1 Warranty Information

The UPERFECT 21.5-inch Portable Monitor comes with a 3-year worry-free service warranty from the date of purchase. This warranty covers manufacturing defects and ensures reliable performance of your device. Please retain your proof of purchase for warranty claims.

6.2 Customer Support

For technical assistance, troubleshooting beyond this manual, or warranty inquiries, please contact UPERFECT customer support. Our team is available to provide 24/7 timely customer service.

For the most up-to-date contact information, please visit the official UPERFECT website or refer to the contact details provided with your product packaging.

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