BoxWave AllCharge miniSync Retractable Portable USB Cable User Manual

1. Introduction

This manual provides comprehensive instructions for the BoxWave AllCharge miniSync Retractable Portable USB Cable. It covers product features, setup, operation, maintenance, troubleshooting, and technical specifications. Please read this manual thoroughly to ensure proper use and longevity of your cable.

2. Product Overview

The BoxWave AllCharge miniSync is a versatile retractable USB cable designed for convenience and compatibility. It features a unique retraction mechanism to prevent tangles and offers multiple connector types for various devices.

Key Features:

• Retractable Design: Innovative mechanism keeps the cable organized and tangle-free.
• Universal Compatibility: Includes Micro USB, USB Type-C, and Apple connectors.
• Simultaneous Charging: Capable of charging up to three devices concurrently.
• Adjustable Lengths: Extends up to 3 feet with multiple pre-set lengths.
• Durable Construction: Made with high-quality polycarbonate and heavy-duty ribbon-style cable.
• Portable: Retracts to a minuscule 3 inches for easy transport.

3. Setup

The AllCharge miniSync cable requires minimal setup. Follow these steps to prepare your cable for use:

1. Unpacking: Carefully remove the cable from its packaging.
2. Extension: To extend the cable, gently pull both ends of the cable simultaneously until it reaches your desired length. The cable has 5 pre-set lengths. Do not pull only one end, as this can damage the retraction mechanism.
3. Retraction: To retract the cable, give a quick, gentle tug on both ends simultaneously. The cable will automatically retract into its compact form.

4. Operating Instructions

The AllCharge miniSync cable is designed for charging and syncing various devices. Ensure your device is compatible with one of the three available connectors.

4.1 Charging Devices

1. Connect to Power Source: Plug the standard USB-A end of the AllCharge miniSync cable into a compatible USB power adapter, computer USB port, or power bank.
2. Connect to Device: Select the appropriate connector (Micro USB, USB Type-C, or Apple Connector) for your device and plug it into the device's charging port.
3. Simultaneous Charging: You can connect up to three devices to the respective connectors and charge them simultaneously from a single power source.

4.2 Data Syncing

When connected to a computer, the AllCharge miniSync cable supports data transfer for compatible devices. Connect the appropriate connector to your device and the USB-A end to your computer's USB port. Your device should then be recognized for data syncing.

4.3 Adjusting Cable Length

The cable offers five pre-set lengths for optimal use. To adjust the length, gently pull both ends of the cable until it clicks into the next desired length. To fully retract, give a quick tug on both ends.

5. Maintenance

To ensure the longevity and optimal performance of your AllCharge miniSync cable, follow these maintenance guidelines:

• Storage: Always retract the cable fully when not in use to prevent tangles and damage.
• Cleaning: Wipe the cable and connectors with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.
• Handling: Avoid excessive force when pulling or retracting the cable. Always pull both ends simultaneously.
• Environment: Store the cable in a cool, dry place away from direct sunlight, extreme temperatures, and moisture.

6. Troubleshooting

6.1 Cable Not Charging

• Check Connections: Ensure all connectors are securely plugged into both the power source and the device.
• Verify Power Source: Confirm that the USB power adapter or computer USB port is functioning correctly. Try a different power source if necessary.
• Device Compatibility: Ensure the correct connector type is being used for your specific device.
• Inspect Cable: Check for any visible damage to the cable or connectors. If damaged, discontinue use.

6.2 Cable Not Retracting Properly

• Pull Both Ends: Always pull both ends of the cable simultaneously to initiate retraction. Pulling only one end can cause the mechanism to jam.
• Clear Obstructions: Ensure there are no obstructions preventing the cable from retracting smoothly.

7. Specifications

8. Warranty and Support

For warranty information or technical support, please refer to the official BoxWave website or contact their customer service directly. Keep your purchase receipt as proof of purchase.

BoxWave Customer Service:

• Visit www.boxwave.com for support resources.
• Refer to the product packaging for specific contact details.