Nectar Split King Adjustable Base & 12” Hybrid Mattress User Manual

1. Product Overview

The Nectar Sleep System offers an advanced sleep experience combining a breathable cooling fabric, contouring memory foam, and dynamic support foam. This system includes a 12-inch Hybrid Mattress and a Split King Adjustable Base, designed to provide restful and rejuvenating sleep. The Split King configuration allows for individual adjustment of each side of the bed.

Image: The Nectar Split King Adjustable Base and 12-inch Hybrid Mattress, shown with two remote controls for independent adjustment.

2. Key Features

• Adjustable Comfort and Support: Customize your sleep with independent head and foot elevation. The Split King size allows separate adjustments for each sleeper using two Twin XL bases.
• Smart Technology: Control your sleep experience easily via a Bluetooth app or wireless remote. Save custom positions and utilize 4 built-in USB ports for device charging.
• Nectar Sleep System: Features a signature combination of breathable cooling fabric, contouring memory foam, and dynamic support foam for optimal comfort.
• Soothing Massage Settings: Enjoy customizable vibration with 3 intensity levels. Includes a Zero Gravity position and a dedicated anti-snore setting.
• Hybrid Motion Isolation Layer: Individually-wrapped innerspring coils provide enhanced support, superior motion control, upgraded edge stability, and improved airflow.
• Durable Zero Clearance Frame: Designed to be used on an existing platform frame or directly on the floor, with no mechanics extending beyond the frame. Constructed with sturdy steel, supporting up to 750 pounds.
• Optimal Support: Provides optimal firmness, coolness, breathability, and comfort for all sleeping positions (side, back, stomach).

Image: A diagram illustrating the layers of the Nectar Sleep System, including the cool-to-the-touch cover, pressure relief memory foam, and responsive support for spinal alignment.

3. Setup Instructions

Setting up your Nectar Adjustable Bed Frame is designed to be straightforward and requires no additional tools. All necessary components, including batteries, are included.

1. Unpack Components: Carefully remove all parts from the packaging. Note that mattresses and adjustable bases ship separately.
2. Assemble Adjustable Base: Follow the included instructions to assemble the adjustable base. For Split King, you will assemble two Twin XL bases.
3. Position Base: Place the assembled adjustable base(s) on your existing platform frame or directly on the floor, ensuring it is level and stable.
4. Unroll Mattress: Unroll your Nectar mattress(es) onto the adjustable base. Allow approximately 24 hours for the mattress to fully expand and be ready for use.
5. Combine Split King (if applicable): If you have a Split King, follow specific instructions to combine the two Twin XL mattresses and bases for a unified setup.
6. Connect Power: Plug in the adjustable base to a power outlet.
7. Insert Batteries: Install batteries into the wireless remote control.

Image: The Nectar Premier Adjustable Base, highlighting its easy setup, customizable support, and smart technology features.

4. Operating Instructions

Your Nectar Adjustable Base can be operated using the wireless remote control or a dedicated Bluetooth app.

4.1. Using the Wireless Remote Control

• Head/Foot Elevation: Use the designated buttons to independently raise or lower the head and foot sections of the bed.
• Pre-set Positions: The remote includes buttons for pre-set positions such as Zero Gravity, which elevates your head and feet to reduce pressure.
• Massage Settings: Activate the massage function and cycle through 3 intensity levels using the massage buttons.
• Anti-Snore Setting: Utilize the dedicated anti-snore button to slightly elevate the head, which may help reduce snoring.
• Memory Settings: Program and save your favorite custom positions for quick access.

4.2. Using the Bluetooth App

Download the Nectar app on your smartphone or tablet to access additional controls and features.

• Pairing: Follow the in-app instructions to pair your device with the adjustable base via Bluetooth.
• Full Control: The app provides full control over head and foot elevation, massage settings, pre-set positions, and custom memory settings.
• USB Charging: Utilize the 4 built-in USB ports located on the base for convenient device charging.

Image: A person relaxing on the Nectar mattress, illustrating the soothing massage feature with visual representations of vibration waves.

5. Maintenance

Regular maintenance helps ensure the longevity and optimal performance of your Nectar Sleep System.

• Mattress Care: Rotate your mattress periodically to promote even wear. Spot clean any spills with a mild detergent and damp cloth. Avoid saturating the mattress.
• Base Cleaning: Wipe down the adjustable base frame with a dry or slightly damp cloth. Avoid using harsh chemicals or abrasive cleaners.
• Check Connections: Periodically inspect all power cords and remote control connections to ensure they are secure.
• Battery Replacement: Replace remote control batteries as needed to maintain functionality.

6. Troubleshooting

If you encounter any issues with your Nectar Sleep System, refer to the following common troubleshooting steps:

• Base Not Responding: Check if the power cord is securely plugged into both the wall outlet and the base. Ensure the remote control batteries are fresh and correctly inserted. Try re-pairing the remote or app if necessary.
• Unusual Noises: Minor operational noises are normal. If you hear loud or persistent noises, inspect the area around the motors and moving parts for any obstructions.
• Massage Not Working: Verify the power connection and remote batteries. Ensure the massage function is activated.
• USB Ports Not Charging: Confirm the base is powered on. Test with a different device or cable to rule out external issues.
• Mattress Not Expanding Fully: Allow the full 24-48 hours for the mattress to expand after unrolling. Ensure it is placed on a flat surface.

If problems persist after attempting these steps, please contact Nectar customer support for further assistance.

7. Specifications

8. Warranty and Support

Nectar provides comprehensive warranty coverage for your sleep system:

• Mattress Warranty: The Nectar mattress is covered by a Forever Warranty, guaranteeing it for as long as you own it.
• Adjustable Base Warranty: The adjustable base comes with a 2-year warranty.
• 365-Night Home Mattress Trial: An industry-leading year-long trial period applies to the mattress only, starting from the delivery date.

8.1. Safety Information

Please be aware that the mattress may contain materials that could cause allergic reactions in some individuals. If you have known allergies, review the material composition or consult with a healthcare professional before use.

8.2. Customer Support

For any questions, concerns, or warranty claims, please visit the official Nectar website or contact their customer service department. You can also refer to the Nectar Store on Amazon for additional product information and support resources.