1. Introduction
This manual provides essential information and instructions for the ACEMAGIC AX17 17.3-inch Laptop. Please read this guide thoroughly before using your device to ensure proper operation and to maximize its lifespan. The ACEMAGIC AX17 is designed for various tasks, offering a large display, efficient performance, and versatile connectivity.

Figure 1: ACEMAGIC AX17 17.3-inch Laptop (Closed View)
2. Setup
2.1 Unboxing and Initial Power On
Upon unboxing, ensure all components are present: the ACEMAGIC AX17 laptop, power adapter, and documentation. Connect the power adapter to the laptop's DC jack and then to a power outlet. Press the power button to turn on the laptop. Follow the on-screen instructions for initial Windows setup.
2.2 Connecting Peripherals
The laptop features multiple ports for connecting external devices:
- USB 3.2 Ports (x2): For high-speed data transfer with compatible USB devices.
- USB 2.0 Port (x1): For standard USB devices.
- HDMI Port: Connect to external monitors or projectors.
- 3.5mm Headphone Jack: For audio output to headphones or external speakers.
- TF Card Slot: For expanding storage or transferring data from memory cards.
- Type-C Data Port: For data transfer with compatible USB-C devices.
Figure 2: Laptop Connectivity Ports
2.3 Network Connection
- Wi-Fi: Connect to wireless networks using the integrated 802.11a/b/g/n&ac Wi-Fi module. Access Wi-Fi settings through the operating system.
- Ethernet: For a stable wired internet connection, plug an Ethernet cable into the dedicated port.
- Bluetooth 5.0: Pair with compatible wireless devices such as headphones, mice, or keyboards.
Figure 3: Wireless Connectivity
2.4 Keyboard Layout
The laptop may come with a QWERTZ keyboard layout. For users preferring an AZERTY layout, silicone keyboard stickers are often provided to convert the layout visually. The operating system's keyboard settings can be adjusted to match the desired input layout.
3. Operating Instructions
3.1 Basic Functions
- Power On/Off: Press the power button to turn the laptop on. To shut down, use the operating system's power options.
- Sleep Mode: Close the lid or select 'Sleep' from the power options to put the laptop into a low-power state.
3.2 Display Features
The ACEMAGIC AX17 features a 17.3-inch Full HD (1920x1080) IPS display. The 180° hinge allows for flexible viewing angles, making it suitable for presentations or shared viewing.
Figure 4: Immersive 17.3-inch Full HD Display
3.3 Webcam and Privacy
The integrated webcam is equipped with a physical privacy shutter. Slide the shutter to cover the camera lens when not in use to ensure privacy and security.
Figure 5: Webcam with Privacy Shutter
3.4 Battery Management
The laptop is powered by a 7.6V/5000mAh lithium-polymer battery, providing extended usage time. For optimal battery health, avoid fully discharging the battery frequently and store the laptop in a cool, dry place when not in use for extended periods.
Figure 6: Laptop Battery and Cooling System
4. Maintenance
4.1 Cleaning
- Use a soft, lint-free cloth to clean the screen and exterior surfaces.
- Avoid using harsh chemicals or abrasive materials.
- For the keyboard, use compressed air to remove dust and debris.
4.2 Software Updates
Regularly update your operating system and drivers to ensure optimal performance, security, and compatibility. Check for updates through Windows Update settings.
4.3 Storage Management
The laptop comes with a 512GB NVMe M.2 SSD. For additional storage, the system supports expansion up to 2TB. Regularly back up important data to external drives or cloud storage.
5. Troubleshooting
If you encounter issues with your ACEMAGIC AX17 laptop, refer to the following common solutions:
| Problem | Possible Solution |
|---|---|
| Laptop does not power on | Ensure the power adapter is securely connected and the outlet is functional. Check battery charge level. |
| No display on screen | Ensure the laptop is powered on. Try connecting to an external monitor via HDMI to check if the issue is with the laptop screen. |
| Wi-Fi or Bluetooth not connecting | Check if Wi-Fi/Bluetooth is enabled in settings. Restart the laptop and your router/device. Update network drivers. |
| Slow performance | Close unnecessary applications. Check for background processes. Ensure sufficient free storage space on the SSD. Run a system scan for malware. |
| Keyboard input issues | Verify the correct keyboard layout is selected in operating system settings. Clean the keyboard. |
For more complex issues or if the problem persists, please contact ACEMAGIC customer support.
6. Specifications
Key technical specifications for the ACEMAGIC AX17 laptop:
| Feature | Detail |
|---|---|
| Brand | ACEMAGIC |
| Model Name | AX17 |
| Screen Size | 17.3 Inches |
| Screen Resolution | 1920 x 1080 pixels (Full HD) |
| Display Technology | IPS LCD |
| Processor | AMD Ryzen 3 4300U (4 Cores, 4 Threads, up to 3.7 GHz) |
| RAM | 16 GB DDR4 |
| Storage | 512 GB NVMe M.2 SSD (Expandable up to 2TB) |
| Graphics | Integrated Intel UHD Graphics |
| Operating System | Windows |
| Battery | 7.6V/5000mAh Lithium-ion |
| Connectivity | Wi-Fi 802.11a/b/g/n&ac, Bluetooth 5.0, Ethernet |
| Ports | 2x USB 3.2, 1x USB 2.0, HDMI, 3.5mm Headphone Jack, TF Card Slot, Type-C Data Port |
| Webcam | Integrated (with privacy shutter) |
| Dimensions (L x W x H) | 34.7 x 24.7 x 1.7 cm |
| Color | Silver |
Figure 7: ACEMAGIC AX17 Feature Overview
7. Warranty and Support
7.1 Warranty Information
The ACEMAGIC AX17 laptop comes with a 2-year product satisfaction guarantee. This warranty covers manufacturing defects and ensures product reliability. Please retain your proof of purchase for warranty claims.
7.2 Customer Support
For technical assistance, warranty inquiries, or any other support needs, please contact ACEMAGIC customer service:
- Email: service@acemagic.com
- Operating Hours: Monday - Friday, 9:00 AM - 5:00 PM (GMT)
Offline maintenance services are also available. Please refer to the official ACEMAGIC website or contact support for details on service points.
Figure 8: ACEMAGIC Customer Support Information





