Introduction
This manual provides essential information for setting up, operating, and maintaining your Apple AirPods Max Wireless Over-Ear Headphones. Designed for an immersive audio experience, AirPods Max feature high-fidelity sound, Active Noise Cancellation, Transparency Mode, and Personalized Spatial Audio. Please read this manual thoroughly to ensure proper use and to maximize your listening enjoyment.

Image: Apple AirPods Max headphones in Midnight color, showcasing the design and comfortable earcups.
What's in the Box
Your AirPods Max package includes the following items:
- AirPods Max (USB-C)
- Smart Case
- USB-C Charge Cable
- Documentation

Image: The AirPods Max, Smart Case, and USB-C Charge Cable as packaged in the box.
Setup
Pairing with Apple Devices
- Ensure your iPhone, iPad, or Mac is unlocked and on the Home screen.
- Bring your AirPods Max close to your device.
- A setup animation will appear on your device's screen.
- Tap Connect.
Your AirPods Max will automatically pair with all supported devices signed in to your iCloud account.
Automatic Switching
AirPods Max automatically switch between your iPhone, iPad, and Mac when you use them with different devices, provided they are all signed in to the same iCloud account. This feature ensures a seamless audio experience across your Apple ecosystem.
Operating Your AirPods Max
Digital Crown
The Digital Crown provides precise control over various functions:
- Turn: Adjust volume.
- Press once: Play or pause media, answer a call, or mute/unmute yourself during a call.
- Press twice: Skip forward to the next track.
- Press three times: Skip back to the previous track.
- Press and hold: Activate Siri.
Noise Control Button
Press the Noise Control button to switch between Active Noise Cancellation and Transparency mode.
Siri
You can activate Siri by saying "Hey Siri" or by pressing and holding the Digital Crown. Use Siri to play music, make calls, get directions, and more.
Features
Active Noise Cancellation
AirPods Max feature pro-level Active Noise Cancellation that effectively blocks out external sounds, allowing you to immerse yourself fully in your audio. This is achieved through outward-facing microphones that detect external sounds and an equal anti-noise that cancels them out.

Image: High-fidelity audio with pro-level Active Noise Cancellation.
Transparency Mode
When you need to be aware of your surroundings, Transparency mode allows external sounds to pass through, enabling you to hear and interact with the world around you without removing your headphones. This mode is ideal for conversations or when navigating busy environments.
Personalized Spatial Audio
Personalized Spatial Audio with dynamic head tracking provides an immersive, theater-like experience by placing sounds all around you. It uses advanced algorithms to create a three-dimensional soundstage that adapts to your head movements, making you feel like you're in the center of the action. This feature supports select songs, shows, and movies in Dolby Atmos.

Image: Immerse yourself in Personalized Spatial Audio.
Charging
AirPods Max are charged using the included USB-C Charge Cable. The USB-C connector allows you to use the same cable as your other compatible Apple devices.
- Battery Life: Up to 20 hours of listening time with Active Noise Cancellation or Transparency mode enabled.
- Movie Playback: Up to 20 hours with Spatial Audio on.
- Talk Time: Up to 20 hours.
- Quick Charge: 5 minutes of charge time provides approximately 1.5 hours of listening time.
Placing your AirPods Max in the Smart Case preserves battery charge by putting them into an ultra-low-power state.
Maintenance and Care
To ensure the longevity and optimal performance of your AirPods Max, follow these care guidelines:
- Cleaning: Gently wipe the ear cushions and headband with a soft, dry, lint-free cloth. Avoid using abrasive materials or harsh chemicals.
- Storage: Store your AirPods Max in the Smart Case when not in use to protect them and conserve battery.
- Moisture: AirPods Max are not water resistant. Avoid exposure to liquids, excessive humidity, or extreme temperatures.
- Ear Cushions: The memory foam ear cushions are magnetic and can be removed for cleaning or replacement.
Troubleshooting
If you encounter issues with your AirPods Max, consider the following common solutions:
- No Sound: Check the volume level on your connected device. Ensure AirPods Max are selected as the audio output.
- Pairing Issues: Ensure Bluetooth is enabled on your device. Try restarting both your device and AirPods Max. If issues persist, try resetting your AirPods Max.
- Noise Cancellation Not Working: Ensure Active Noise Cancellation is enabled via the Noise Control button. Check for any obstructions on the microphones.
- Battery Drain: Ensure AirPods Max are placed in the Smart Case when not in use to enter a low-power state.
- Unresponsive Controls: Try restarting your connected device.
For more detailed troubleshooting or persistent issues, visit the official Apple Support website or contact Apple customer service.
Specifications
| Feature | Detail |
|---|---|
| Model Name | AirPods Max |
| Noise Control | Active Noise Cancellation |
| Headphones Jack | USB-C |
| Connectivity Technology | Bluetooth, Wireless |
| Wireless Communication Technology | Bluetooth 5.0 |
| Included Components | AirPods Max (USB-C), Documentation, Smart Case, USB-C Charge Cable |
| Material | Polyester (ear cushions) |
| Item Weight | 13.6 ounces (384.8 grams) |
| Water Resistance Level | Not Water Resistant |
| Battery Life | Up to 20 Hours |
| Audio Driver Type | Apple-designed Dynamic Driver |
| Chip | Apple H1 headphone chip (each ear cup) |
| Microphones | Nine microphones total (eight for ANC, three for voice pickup) |
| Product Dimensions | 7.37 x 6.64 x 3.28 inches (187.3 x 168.6 x 83.4 mm) |
Warranty and Support
Apple AirPods Max come with a standard limited warranty. For extended coverage and additional benefits, Apple offers AppleCare+ for Headphones. This plan provides expert technical support and hardware coverage, including unlimited incidents of accidental damage protection, each subject to a service fee.
For detailed information regarding your warranty, AppleCare+ options, service locations, and support, please visit the official Apple Support website or contact Apple directly.
Video: Learn about the benefits of AppleCare+ for your AirPods, including repair and replacement services.





