1. Introduction
The Hollyland Solidcom SE is a full-duplex wireless intercom headset system designed for seamless team communication in various production environments. This system features advanced Environmental Noise Cancellation (ENC), a 2.4 GHz frequency band for stable connections, and a lightweight, durable design. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Solidcom SE system.
2. Package Contents
Verify that all items listed below are included in your package:
- 1 x Solidcom SE Wireless Master Headset (Single-Ear Version)
- 4 x Solidcom SE Wireless Remote Headsets (Single-Ear Version)
- 5 x Li-ion Battery Pack 770
- 1 x 6-Slot Charging Base
- 1 x USB-A to USB-C Cable
- 2 x Number Stickers 01
- 1 x Warranty Card
- 1 x User Manual
Image: All components included in the Hollyland Solidcom SE 5-Set package.
3. Setup Guide
3.1 Charging the Batteries
The Solidcom SE headsets use detachable Li-ion batteries. Ensure all batteries are fully charged before use.
- Insert the Li-ion batteries into the provided 6-slot charging base.
- Connect the charging base to a power source using the USB-A to USB-C cable.
- Alternatively, individual headsets can be charged directly via their USB-C port.
- A slowly flashing yellow indicator light on the microphone signifies charging. A solid yellow light indicates a full charge.
Image: A Solidcom SE headset being charged via its USB-C port.
3.2 Pairing Headsets
The Solidcom SE headsets are pre-paired at the factory for immediate use. If you need to add a new headset or re-pair existing ones:
- Ensure both the master and remote headsets are powered on.
- Simultaneously press and hold the Volume + button on both the master and the remote headset for 5 seconds.
- The status indicator light will flash quickly during pairing.
- Once pairing is successful, the indicator light on the mic boom will remain solid green.
4. Operating Instructions
4.1 Wearing the Headset
The Solidcom SE headsets are designed for comfort during extended wear. Adjust the headband for a snug fit. The single-ear design allows for situational awareness.
Image: User wearing the lightweight Solidcom SE headset.
4.2 Mute and Talk Functions
The Solidcom SE offers two methods for controlling speech:
- Push-to-Talk (PTT) Button: Press and hold the mute button to speak. Release to mute.
- Movable Microphone Boom: Rotate the microphone boom upwards to mute. Rotate it downwards to speak.
- A solid green light on the mic boom indicates talking, while a solid red light indicates mute.
Image: Details of the Push-to-Talk button and movable microphone boom on the headset.
4.3 Environmental Noise Cancellation (ENC)
The Solidcom SE features advanced dual-mic ENC technology, which is factory-set to ensure clear voice transmission by canceling out environmental noise. This function is always active and does not require manual activation.
Image: Visual representation of the ENC technology providing clear audio.
4.4 Auto Frequency Hopping
The system utilizes auto frequency hopping technology on the 2.4 GHz band. This feature automatically switches frequencies when interference is detected, ensuring a stable and reliable connection without manual intervention.
Image: Illustration of the auto frequency hopping mechanism for stable communication.
5. Maintenance
5.1 Cleaning and Replaceable Parts
To maintain hygiene and optimal performance, the Solidcom SE features replaceable over-ear ear pads and mic cushions. These can be easily swapped out to ensure cleanliness and prevent degradation of audio quality due to wear.
Image: Replaceable ear pads and mic cushions for hygiene and maintenance.
5.2 Water and Wind Resistance
The headsets are designed with water and wind resistance. An advanced algorithm reduces wind noise, and internal protective paint prevents water penetration. While resistant, the headsets are not fully waterproof and should not be submerged.
Image: Headset demonstrating water resistance in a wet environment.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No audio or intermittent connection | Out of range, interference, or headset not properly paired. | Ensure headsets are within 1100ft (350m) line-of-sight. Check for strong interference sources. Re-pair headsets as described in Section 3.2. |
| Microphone not working | Microphone muted or not connected. | Check if the mic boom is rotated downwards (talk mode) or if the PTT button is pressed. Ensure the microphone is securely connected. |
| Headset powers off unexpectedly | Low battery. | Charge the headset immediately. A slowly flashing red indicator light means low power. |
| Poor audio clarity / Excessive background noise | High environmental noise, or mic cushions/ear pads need cleaning/replacement. | The ENC is always active. Ensure mic is positioned correctly. Consider replacing worn mic cushions or ear pads. |
7. Specifications
| Feature | Detail |
|---|---|
| Model Name | Solidcom SE |
| Connectivity Technology | Wireless |
| Wireless Communication Technology | Wireless |
| Frequency Band | 2.4 GHz |
| Transmission Range | Up to 1,100ft (350m) Line-of-Sight |
| Noise Control | Active Noise Cancellation (ENC) |
| Battery Life (Remote Headset) | 12 Hours |
| Battery Life (Master Headset) | 10 Hours |
| Charging Time | 2.5 Hours |
| Water Resistance Level | Water Resistant |
| Item Weight | 5.24 pounds (total package) |
| Manufacturer | Hollyland |
| UPC | 191460007569 |
8. Warranty and Support
The Hollyland Solidcom SE system comes with a standard warranty. Please refer to the included Warranty Card for detailed terms and conditions. For technical support, service, or further inquiries, please contact Hollyland customer service through their official channels.
Keep your purchase receipt and warranty card in a safe place for future reference.
