1. Introduction
Thank you for choosing the Candy CHAE 2002E Chest Freezer. This appliance is designed to provide efficient and reliable food preservation. This manual contains important information on the installation, operation, and maintenance of your freezer. Please read it carefully before using the appliance to ensure safe and optimal performance.
2. Safety Information
WARNING:
- Ensure the appliance is properly grounded.
- Do not damage the refrigerant circuit.
- Do not use electrical appliances inside the food storage compartments unless they are of the type recommended by the manufacturer.
- Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
- This appliance is intended for household use only.
- Unplug the appliance before cleaning or performing maintenance.
3. Product Overview
The Candy CHAE 2002E is a chest freezer designed for efficient food storage. It features a spacious interior and user-friendly controls.

Figure 3.1: Front view of the Candy CHAE 2002E Chest Freezer, showing the white exterior and the control panel on the lower right.

Figure 3.2: Angled view of the Candy CHAE 2002E Chest Freezer, highlighting its compact design.

Figure 3.3: The chest freezer with its lid open, revealing the internal storage compartment and a wire basket.

Figure 3.4: Detailed view of the digital control panel, showing temperature display, temperature adjustment buttons, and a Fast Freeze button.

Figure 3.5: Close-up of the Candy brand logo located on the upper left corner of the freezer's front.
4. Setup
4.1 Unpacking
Carefully remove all packaging materials. Inspect the freezer for any damage during transit. Keep packaging materials for future transport or disposal.
4.2 Placement
- Place the freezer on a firm, level surface away from direct sunlight or heat sources (e.g., ovens, radiators).
- Ensure adequate ventilation around the appliance. Leave at least 10 cm of space on the sides and back, and 30 cm above.
- The appliance is designed to operate in ambient temperatures between 10°C and 43°C (Climate Class SN-T).
4.3 Electrical Connection
Before plugging in, ensure the voltage and frequency indicated on the rating plate match your household power supply. Plug the appliance into a dedicated, grounded wall socket. Do not use extension cords or multiple socket adapters.
4.4 Initial Operation
After placement, allow the freezer to stand upright for at least 4 hours before plugging it in. This allows the refrigerant to settle. Once plugged in, allow the freezer to cool down for 2-3 hours before loading food.
5. Operating Instructions
5.1 Temperature Control
The freezer features a digital display and control panel (refer to Figure 3.4). Use the temperature adjustment buttons to set the desired freezing temperature. The recommended temperature for long-term food storage is -18°C.
5.2 Fast Freeze Function
To rapidly freeze fresh food, activate the Fast Freeze function. This lowers the temperature quickly to preserve food quality. It is recommended to activate this function 24 hours before adding large quantities of fresh food. The function will automatically deactivate after a certain period or can be manually turned off.
5.3 Food Storage Guidelines
- Always store food in sealed containers or freezer bags to prevent dehydration and odor transfer.
- Do not place hot food directly into the freezer; allow it to cool first.
- Avoid overloading the freezer, as this can hinder proper air circulation and freezing efficiency.
- Refer to food packaging for recommended storage times.
6. Maintenance
6.1 Cleaning
Before cleaning, always unplug the freezer. Clean the interior and exterior surfaces regularly with a soft cloth and a mild detergent solution. Do not use abrasive cleaners or sharp objects. Ensure the interior is dry before plugging the appliance back in.
6.2 Defrosting
This freezer does not feature automatic defrosting. Manual defrosting is required when the ice layer reaches a thickness of about 5-10 mm. To defrost:
- Unplug the freezer.
- Remove all food items and store them in another freezer or cooler.
- Leave the lid open to allow the ice to melt naturally. You can place towels at the bottom to absorb water. Do not use sharp objects or heating devices to speed up defrosting.
- Once defrosted, clean and dry the interior thoroughly before plugging the freezer back in and returning food.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Freezer not operating | No power supply; plug not inserted correctly; fuse blown. | Check power connection; check household fuse/circuit breaker. |
| Temperature not cold enough | Lid not closed properly; excessive food load; ambient temperature too high; Fast Freeze not activated for new food. | Ensure lid is sealed; reduce food load; ensure proper ventilation; activate Fast Freeze. |
| Excessive ice build-up | Lid not sealed; frequent lid opening; high humidity. | Check lid seal; reduce frequency of lid opening; defrost as per instructions. |
| Alarm sounds (Temperature Alarm) | Internal temperature too high (e.g., after power outage, new food added). | Check food condition; allow freezer to cool down; activate Fast Freeze if needed. |
8. Specifications
| Feature | Value |
|---|---|
| Product Type | Chest Freezer |
| Model Name | CHAE 2002E |
| Brand | Candy |
| Installation Type | Freestanding |
| Color | White |
| Net Freezer Capacity | 196 L |
| Freezing Capacity | 12.5 kg/24h |
| Storage Time During Power Failure | 21 h |
| Climate Class | SN-T (10°C - 43°C) |
| Noise Emission Class | C |
| Noise Level | 39 dB |
| Fast Freeze Function | Yes |
| Cooling System | Static |
| Energy Efficiency Class | E |
| Annual Energy Consumption | 199 kWh |
| Product Dimensions (WxDxH) | 94.5 x 55.5 x 89 cm |
| Weight | 32 kg |

Figure 8.1: Energy efficiency label, showing Class E, 199 kWh/annum consumption, 196 L capacity, and 39 dB noise level.
9. Warranty and Support
For warranty information and customer support, please refer to the documentation provided with your purchase or contact Candy customer service. The product is available on Amazon.it from July 8, 2024.
For returns within 30 days of receipt due to a change of mind, please consult the return policy on the Amazon platform. For defective or damaged products, refer to the specific return policy for such items. For Marketplace purchases, consult the Marketplace help page.
Manufacturer: Candy
Model Number: CHAE 2002E





