1. Introduction
Thank you for choosing the KTC 27 Inch QHD 100Hz Computer Monitor. This monitor is designed to provide a superior visual experience for both casual gaming and professional work. Featuring a vibrant IPS panel, QHD (2560 x 1440) resolution, and a smooth 100Hz refresh rate, it delivers crisp details and fluid motion. The monitor also incorporates anti-blue light technology for eye comfort, a high color gamut (123% sRGB), and supports FreeSync and G-Sync for tear-free viewing. This manual will guide you through the setup, operation, and maintenance of your new monitor.
2. Safety Information
- Always place the monitor on a stable, flat surface to prevent it from falling.
- Do not expose the monitor to rain, moisture, or extreme temperatures.
- Ensure proper ventilation around the monitor. Do not block ventilation openings.
- Use only the power adapter supplied with the monitor.
- Disconnect the power cable from the outlet before cleaning the monitor.
- Clean the screen with a soft, lint-free cloth. Avoid using abrasive cleaners or solvents.
- Do not attempt to disassemble or repair the monitor yourself. Refer all servicing to qualified personnel.
3. Package Contents
Please check the contents of your package. If any items are missing or damaged, contact your retailer.
- KTC 27 Inch QHD 100Hz Computer Monitor Screen x 1
- Monitor Stand x 1
- Power Adaptor x 1
- HDMI Cable x 1
- User Manual x 1
Figure 3.1: Dimensions and Accessories Included in the Package
4. Setup
4.1. Assembly
- Carefully remove the monitor and stand components from the packaging.
- Attach the stand base to the stand neck, securing it with the provided screw.
- Align the assembled stand with the mounting slot on the back of the monitor and gently push until it clicks into place. Ensure it is securely fastened.
4.2. Connecting Your Monitor
Connect the necessary cables to the corresponding ports on the monitor and your computer/device.
Figure 4.1: Monitor Interfaces and Control Button
- Power Connection: Connect the power adapter to the monitor's power input and then to a power outlet.
- Video Connection: Use the provided HDMI cable or a DisplayPort cable to connect your computer's video output to one of the monitor's HDMI 2.0 or DisplayPort 1.4 inputs.
- Audio Output: If desired, connect headphones or external speakers to the earphone jack.
4.3. Initial Power On
Press the control button located on the back of the monitor to power it on. The monitor will automatically detect the input signal. If no signal is detected, please check your cable connections.
5. Operating
5.1. OSD Menu Navigation
The On-Screen Display (OSD) menu allows you to adjust various monitor settings. Use the control button (joystick) on the back of the monitor to navigate the menu:
- Press the button to open the OSD menu.
- Move the button up/down/left/right to navigate through options.
- Press the button again to confirm a selection.
- Move the button left to exit a menu or go back.
5.2. Key Features
- QHD Resolution (2560 x 1440p): Experience superior image clarity and detail. This resolution provides significantly more screen real estate and sharper visuals compared to Full HD (1920x1080).
Figure 5.1: QHD Resolution for Perfect Details
- 100Hz Refresh Rate: Enjoy smoother motion and reduced eye strain, especially during fast-paced content or extended use. The higher refresh rate provides a more fluid visual experience.
Figure 5.2: 100Hz Refresh Rate for Reduced Eye Strain
- IPS Panel Technology: The In-Plane Switching (IPS) panel ensures vibrant and vivid colors with wide viewing angles, making it ideal for color-critical tasks and shared viewing.
Figure 5.3: IPS Panel for Vibrant Colors
- FreeSync and G-Sync Support: Eliminate screen tearing and stuttering for a smoother gaming experience. This adaptive sync technology synchronizes the monitor's refresh rate with your GPU's frame rate.
Figure 5.4: Built-in FreeSync for Tear-Free Viewing
- High Color Gamut (123% sRGB) & Brightness (300cd/m²): Enjoy accurate and rich color reproduction with ample brightness for various lighting conditions. The monitor supports 16.7 million display colors.
Figure 5.5: Color Gamut and Brightness Specifications
- Anti-Blue Light Screen: Designed to reduce harmful blue light emissions, helping to minimize eye fatigue during prolonged use.
- Three-sided Frameless Design: Maximizes your viewing area and allows for seamless multi-monitor setups.
Figure 5.6: Three-sided Frameless Design
6. Maintenance
6.1. Cleaning the Screen
To clean the screen, gently wipe it with a soft, lint-free cloth. For stubborn marks, lightly dampen the cloth with water or a screen-specific cleaning solution. Never spray liquid directly onto the screen.
6.2. Cleaning the Monitor Body
Use a soft, dry cloth to wipe the monitor's casing. Avoid using harsh chemicals or abrasive materials that could damage the surface.
6.3. Storage
If storing the monitor for an extended period, disconnect all cables and pack it in its original packaging or a suitable protective box. Store in a cool, dry place away from direct sunlight and extreme temperatures.
7. Troubleshooting
If you encounter any issues with your monitor, please refer to the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| No image on screen | Power cable disconnected; Video cable disconnected or loose; Incorrect input source selected. | Ensure power cable is securely connected. Check video cable connection. Select correct input source via OSD menu. |
| Image flickering or unstable | Loose video cable; Graphics card driver issue; Refresh rate mismatch. | Check video cable connection. Update graphics card drivers. Ensure refresh rate is set to 100Hz in display settings. |
| Colors appear incorrect or washed out | Color settings in OSD menu; Graphics card settings; HDR settings. | Adjust color settings in the OSD menu. Check graphics card color calibration. If using HDR, ensure both monitor and device HDR settings are correctly configured and content is HDR compatible. |
| Monitor randomly turns on/off or brightness changes | Power saving features; Faulty power connection; Internal software issue. | Disable any power saving features in the OSD menu or OS. Ensure stable power supply. If issue persists, contact support. |
| Dead pixel(s) on screen | Manufacturing defect. | Refer to warranty policy for pixel defect guidelines. Contact support if within warranty terms. |
| No audio from earphone jack | Audio settings on PC; Volume too low; Faulty cable/headphones. | Check PC audio output settings. Increase volume. Test with different headphones/cable. |
If the problem persists after trying these solutions, please contact KTC customer support for further assistance.
8. Specifications
| Feature | Specification |
|---|---|
| Model | H27T27 |
| Screen Size | 27 Inches |
| Panel Type | IPS |
| Resolution | QHD (2560 x 1440) |
| Refresh Rate | 100Hz |
| Aspect Ratio | 16:9 |
| Contrast Ratio | 1300:1 |
| Brightness | 300 cd/m² |
| Color Gamut | 123% sRGB |
| Display Colors | 16.7 Million |
| Video Inputs | 2x HDMI 2.0, 1x DisplayPort 1.4 |
| Audio Output | 1x Earphone Jack |
| VESA Mount | 100 x 100 mm |
| Tilt Adjustment | -5° to 15° |
| Product Dimensions (W x H x D) | Approx. 24.2" x 17.76" x 7.68" (with stand) |
| Product Weight | 5.67 kg |
9. Warranty and Support
KTC monitors come with a 3-year warranty. In the unlikely event of a product defect, we will replace it with a new one free of charge. Please note that loss or damage due to customer negligence is not covered by the warranty.
Figure 9.1: KTC 3-Year Warranty Information
For any inquiries or support, please contact us:
- Phone: 050-3606-8990
- Email: support@ktcplay.com
We are committed to providing full support to ensure your satisfaction.
