Hlisoundy JH-338-C

Hlisoundy Rechargeable BTE Hearing Aids User Manual

Model: JH-338-C

1. Introduction

This manual provides comprehensive instructions for the safe and effective use of your Hlisoundy Rechargeable BTE (Behind-The-Ear) Hearing Aids. These devices are designed to amplify sound for individuals experiencing severe hearing loss, featuring noise-cancelling capabilities and a mini, invisible design for comfortable wear. Please read this manual thoroughly before operating the device to ensure proper function and longevity.

Hlisoundy BTE Hearing Aids in charging dock

Figure 1: Hlisoundy BTE Hearing Aids in their charging dock.

2. What's in the Box?

Upon opening the package, verify that all components are present and in good condition:

Contents of the Hlisoundy Hearing Aid box including two hearing aids, manual, storage box, ear domes, cleaning tool, and cable.

Figure 2: Contents of the Hlisoundy Hearing Aid package.

3. Setup and First Use

3.1. Charging the Device

Before first use, fully charge the hearing aids. The devices run on NiMH batteries, offering enhanced safety and environmental sustainability.

  1. Connect the provided USB charging cable to the charging dock.
  2. Plug the other end of the USB cable into a compatible USB power source (e.g., computer USB port, USB wall adapter).
  3. Place the hearing aids into their respective slots in the charging dock. Ensure they are seated correctly.
  4. The indicator light on the charging dock will illuminate to show charging status.
  5. A full charge takes approximately 8.5 hours and provides up to 18 hours of working time.
Diagram showing charging time of 8.5 hours for 18 hours working time for Hlisoundy hearing aids.

Figure 3: Charging and working time overview.

USB direct charger for Hlisoundy hearing aids, showing charging dock with USB plug and a separate USB extension cable.

Figure 4: USB direct charging method.

3.2. Selecting and Fitting Ear Domes

Proper fit is crucial for comfort and sound quality. The hearing aids come with multiple sizes of ear domes. Experiment to find the size that provides a comfortable and secure fit in your ear canal.

  1. Gently remove the pre-installed ear dome if it does not fit.
  2. Select an ear dome size that feels snug but not painful.
  3. Carefully push the chosen ear dome onto the sound guide tube of the hearing aid until it is securely attached.
Diagram showing how ear wires can be bent to fit different ear shapes for Hlisoundy hearing aids.

Figure 5: Adjusting ear wires for a comfortable fit.

Image of a senior wearing Hlisoundy hearing aids, highlighting the curved ear wires and comfortable fit.

Figure 6: Example of hearing aid placement with curved ear wires.

3.3. Inserting the Hearing Aid

  1. Hold the hearing aid with the ear dome pointing towards your ear canal.
  2. Gently insert the ear dome into your ear canal.
  3. Place the main body of the hearing aid behind your ear, ensuring the ear hook rests comfortably over the top of your ear.
  4. Adjust the ear wire and ear dome until the device feels secure and comfortable.

4. Operating the Device

Familiarize yourself with the controls on your Hlisoundy hearing aids:

Diagram illustrating the main functions and parts of the Hlisoundy hearing aid: Ear hook, Sound guide tube, Receiver, Headphones, Volume keys, Switching key (ON/OFF), and Earplugs.

Figure 7: Main functional components of the hearing aid.

4.1. Power On/Off

4.2. Volume Control

The hearing aids feature an adjustable volume control to tailor your listening experience.

Diagram showing the volume control slider on the Hlisoundy hearing aid, indicating upward movement for increase and downward for reduction.

Figure 8: Volume control operation.

4.3. Noise Reduction Feature

These hearing aids incorporate a high-definition digital chip and double noise reduction technology to provide clear sound quality without jamming or delay.

Diagram illustrating the noise reduction capability of the Hlisoundy hearing aid, showing sound waves before and after noise reduction.

Figure 9: Illustration of noise reduction effect.

5. Maintenance and Care

Regular cleaning and proper care will extend the life of your hearing aids and ensure optimal performance.

5.1. Daily Cleaning

5.2. Storage

5.3. Important Precautions

6. Troubleshooting

If you experience issues with your hearing aids, refer to the following common problems and solutions:

ProblemPossible CauseSolution
No Sound or Weak Sound
  • Battery is low or depleted.
  • Device is turned off.
  • Volume is set too low.
  • Ear dome or sound tube is blocked by earwax or debris.
  • Charge the hearing aids fully.
  • Ensure the "ON/OFF" switch is in the "ON" position.
  • Increase the volume using the volume control.
  • Clean the ear dome and sound tube thoroughly with the cleaning brush. Replace ear dome if necessary.
Whistling or Feedback Noise
  • Improper fit of the ear dome.
  • Ear dome is too small or not sealed properly in the ear canal.
  • Earwax buildup in the ear canal.
  • Re-insert the hearing aid, ensuring a snug fit.
  • Try a larger ear dome size.
  • Consult a healthcare professional for earwax removal if needed.
Distorted Sound
  • Low battery.
  • Ear dome or sound tube partially blocked.
  • Device malfunction.
  • Charge the hearing aids.
  • Clean the ear dome and sound tube.
  • If the problem persists after cleaning and charging, contact customer support.
Hearing Aid Not Charging
  • Charging cable or dock is faulty.
  • Hearing aid not properly seated in the dock.
  • USB power source issue.
  • Ensure the cable is securely connected to both the dock and the power source.
  • Verify the hearing aids are correctly placed in the charging slots.
  • Try a different USB port or power adapter.

7. Specifications

FeatureDetail
Model NameJH-338-BEIGE-FBA
Item Model NumberJH-338-C
BrandHlisoundy
ColourBeige
MaterialAcrylonitrile Butadiene Styrene (ABS) Silicone
StyleBoth Ear (BTE)
Batteries3 Product Specific batteries required. (included)
Product Dimensions5.08 x 1.78 x 0.1 cm
Weight240 Grams
ManufacturerJinghao
Charging TimeApprox. 8.5 hours
Working TimeUp to 18 hours

8. Warranty and Support

Specific warranty information is not provided in this manual. For details regarding warranty coverage, returns, or technical support, please refer to the product packaging, the retailer's website where the product was purchased, or contact Hlisoundy customer service directly.

Always ensure you purchase from authorized sellers to guarantee product authenticity and access to support.

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