Chasing Poolmate Hydro 4 Corded Robotic Pool Cleaner User Manual

1. Introduction

This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your Chasing Poolmate Hydro 4 Corded Robotic Pool Cleaner. Please read this manual thoroughly before using the product and retain it for future reference.

2. Safety Information

Always observe the following safety precautions to reduce the risk of injury, electric shock, or damage to the product.

• Ensure the power supply is disconnected before performing any maintenance or cleaning.
• Do not operate the cleaner if the power cord is damaged. Contact customer service for replacement.
• Keep children and pets away from the pool area while the cleaner is in operation.
• Only use the power supply unit provided with the cleaner.
• Do not enter the pool while the cleaner is operating.
• Store the cleaner and power supply in a dry, shaded area when not in use.

3. Package Contents

Verify that all items are present in the package:

• Hydro 4 Pool Cleaner x 1
• 50ft Tethering Cable x 1
• Power Control Box x 1
• User Manual x 1

4. Product Overview

The Chasing Poolmate Hydro 4 is a robotic pool cleaner designed for efficient cleaning of inground and aboveground pools. It features advanced navigation, powerful suction, and smart app control.

Key Features:

• Dual Motor Suction Power: Equipped with two powerful suction motors for enhanced cleaning performance.
• Enhanced Scrubbing Efficiency: Two high-performance scrubbing brushes effectively tackle dirt and debris.
• Superior Waterline Cleaning: Innovative lateral movement allows for thorough waterline scrubbing.
• Smart Navigation: Utilizes an Anti-resonance algorithm for over 95% pool coverage.
• Top-Load Filter Basket: Easy access and cleaning of the filter basket.
• Lightweight Design: Facilitates easy handling and removal from the pool.

5. Setup

5.1 Initial Placement

1. Unpack the Hydro 4 cleaner and its components.
2. Place the power control box in a dry, shaded location, at least 3.5 meters (11.5 feet) from the edge of the pool. Ensure it is protected from direct sunlight and splashing water.
3. Connect the tethering cable from the cleaner to the power control box.
4. Plug the power control box into a standard 110V AC outlet.

5.2 Deploying the Cleaner

1. Gently lower the Hydro 4 cleaner into the pool. Allow it to sink to the bottom.
2. Ensure the tethering cable is not tangled and has enough slack for the cleaner to move freely across the pool.

6. Operating Instructions

6.1 Starting a Cleaning Cycle

Once the cleaner is in the pool and the power control box is connected, you can initiate a cleaning cycle using the mobile application.

6.2 Cleaning Modes

The Hydro 4 offers comprehensive cleaning for various pool surfaces:

• Floor Cleaning: Focuses on the pool floor to remove settled debris.
• Wall Cleaning: Climbs and scrubs pool walls.
• Waterline Cleaning: Utilizes lateral movement for a thorough scrub along the waterline.

6.3 Easy Pick-Up Function

After a cleaning cycle is complete, the Hydro 4 will climb to the pool wall and wait for retrieval. This feature simplifies removing the cleaner from the water.

7. App Control

The Hydro 4 can be controlled via a smartphone application, offering convenience and flexibility.

7.1 Connecting to the App

1. Download the Poolmate app from your device's app store (Apple App Store or Google Play Store).
2. Ensure your smartphone's Wi-Fi and Bluetooth are enabled.
3. Follow the in-app instructions to pair your Hydro 4 cleaner.

7.2 App Features

• Schedule Cleanings: Set automated cleaning times.
• Manual Control: Guide the cleaner manually to specific areas.
• Customize Cleaning Modes: Select specific cleaning patterns (e.g., Ultra Clean Mode for stubborn debris).
• Real-time Monitoring: View cleaning progress and pool temperature.

8. Maintenance

Regular maintenance ensures optimal performance and extends the lifespan of your Hydro 4 cleaner.

8.1 Cleaning the Filter Basket

The Hydro 4 features a top-load filter basket for easy access and cleaning.

1. Disconnect the power supply from the outlet.
2. Remove the cleaner from the pool.
3. Open the top cover of the cleaner and lift out the filter basket.
4. Empty collected debris into a waste bin.
5. Rinse the filter basket thoroughly with a garden hose until clean.
6. Reinsert the clean filter basket and close the top cover securely.

8.2 Filter Types

The Hydro 4 comes with a Nylon Filter and offers an optional Hyper-fine filter for smaller particles.

• Nylon Filter (180µm): Effective for larger debris like gravel, sludge, leaves, twigs, and hairs.
• Hyper-fine Filter (50µm, Optional): Captures smaller particles such as dust, bugs, pollen, sebum, and dander.

9. Troubleshooting

If you encounter issues with your Hydro 4 cleaner, refer to the following common problems and solutions:

If the problem persists, please contact customer support.

10. Specifications

11. Warranty and Support

The Chasing Poolmate Hydro 4 Robotic Pool Cleaner is backed by a 3-year parts and labor warranty. For any assistance, technical support, or warranty claims, please contact our dedicated US-based customer service team.

Contact information can be found on the official Chasing Poolmate website or through your purchase documentation.