1. Introduction
Thank you for choosing the JLab Go Pop+ True Wireless Bluetooth Earbuds. This manual provides essential information on setting up, operating, maintaining, and troubleshooting your new earbuds to ensure optimal performance and a satisfying listening experience. The JLab Go Pop+ earbuds are designed for convenience and high-quality audio, featuring automatic connection, a compact and lightweight design, and extended battery life.
With app support for custom sound profiles and touch controls, these earbuds are perfect for daily use, whether you're commuting, working out, or simply enjoying your favorite audio.
2. What's Included
Image: The JLab Go Pop+ Earbuds package includes the earbuds, their charging case with an integrated USB-C cable, and three different sizes of gel eartips for a customized fit.
- 1 Pair of Go Pop+ Earbuds
- Charging Case with integrated USB-C Cable
- 3 Sets Gel Eartips (Small, Medium, Large)
3. Setup
3.1 Initial Pairing
The Go Pop+ True Wireless earbuds are designed for automatic connection. Simply remove them from their USB charging case, and they will automatically turn on and connect to each other. Then, connect the earbuds to your phone via Bluetooth. Utilizing Bluetooth 5.3, this provides a fast and hands-free connection.
Image: The JLab Go Pop+ Earbuds are ready for pairing as soon as they are removed from their charging case.
3.2 Customizing Sound with the JLab App
Enhance your listening experience by downloading the official JLab app. The app allows you to tailor various settings, including touch functions, Be Aware settings, and personalize sound preferences with EQ presets such as JLab Signature, Balanced, or Bass Boost.
Image: The JLab app provides comprehensive control over your earbuds' settings, including EQ presets and touch functions.
3.3 Optimal Fit
The Go Pop+ earbuds are designed to be compact and lightweight for a comfortable fit. Experiment with the three included ear tip sizes to find the most snug fit for your ears. A proper seal is crucial for achieving crystal clear sound and optimal noise isolation.
Image: The compact design of the JLab Go Pop+ earbuds ensures a comfortable and secure fit for various activities.
3.4 Google Fast Pair
Enjoy effortless pairing with an Android device and easily locate missing earbuds using the Google Fast Pair feature.
4. Operating
4.1 Battery Life
The Go Pop+ earbuds offer an impressive battery life, providing 9+ hours of playtime in each earbud. The charging case extends this significantly, offering an additional 26+ hours, totaling over 35 hours of playtime. This ensures long listening sessions without frequent recharging.
Image: Enjoy extended listening with the long battery life of the JLab Go Pop+ earbuds and their charging case.
4.2 Dual Connect and Clear Calls
The Dual Connect feature allows you to use either earbud independently or both together, providing flexibility for calls or music. The earbuds are designed to ensure clear call quality.
Image: The Dual Connect feature allows for flexible use of one or both earbuds, ensuring clear communication.
4.3 Be Aware Mode
Stay connected to your surroundings with Be Aware Mode. This feature allows ambient noise to filter in, enabling safe listening, especially in environments where situational awareness is important.
Image: Be Aware Mode allows you to hear your surroundings for increased safety and convenience.
4.4 Touch Controls
The earbuds feature intuitive touch controls for managing playback, calls, and activating features. Specific touch functions can be customized via the JLab app.
5. Maintenance
To ensure the longevity and optimal performance of your JLab Go Pop+ earbuds, follow these maintenance guidelines:
- Cleaning: Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth. For the ear tips, you can gently remove them and clean with a damp cloth and mild soap, ensuring they are completely dry before reattaching.
- Storage: Always store the earbuds in their charging case when not in use to protect them from dust, dirt, and physical damage.
- Charging: Use only the integrated USB-C cable or a compatible charger. Avoid exposing the charging port to liquids.
- Water Resistance: The earbuds have an IPX4 sweat resistance rating, meaning they are protected from splashing water from any direction. Do not submerge them in water or expose them to heavy rain.
6. Troubleshooting
If you encounter issues with your JLab Go Pop+ earbuds, try the following troubleshooting steps:
6.1 Connection Issues
- Earbuds not connecting to each other: Place both earbuds back into the charging case, close the lid, wait a few seconds, then open the lid and remove them. They should automatically pair with each other.
- Earbuds not connecting to device: Ensure Bluetooth is enabled on your device. Forget the earbuds from your device's Bluetooth settings, then put the earbuds back in the case. Remove them and try pairing again.
- Intermittent connection: Ensure the earbuds are fully charged. Move closer to your device to rule out range issues. Avoid physical obstructions between the earbuds and your device.
6.2 Audio Sync Issues
- If one earbud loses audio or audio falls out of sync, place both earbuds back into the charging case for a moment. This will end the Bluetooth connection. Then, remove them to re-establish the connection, which should resolve the sync issue.
6.3 Charging Issues
- Earbuds not charging: Ensure the charging contacts on the earbuds and inside the case are clean and free of debris. Make sure the earbuds are seated correctly in the case.
- Case not charging: Ensure the integrated USB-C cable is securely connected to a power source. Try a different USB port or power adapter.
7. Specifications
| Feature | Detail |
|---|---|
| Model Name | Go Pop+ |
| Connectivity Technology | Wireless, Bluetooth |
| Wireless Communication Technology | Bluetooth |
| Bluetooth Version | 5.3 |
| Bluetooth Range | 10 Meters (1E+1 Meters) |
| Battery Life | 35 Hours (9+ hours in earbuds, 26+ hours from case) |
| Charging Time | 2 Hours |
| Control Method | Touch |
| Noise Control | Sound Isolation |
| Water Resistance Level | Water Resistant (IPX4) |
| Item Weight | 0.3 Grams (earbuds), 0.011 ounces (package) |
| Manufacturer | JLab |
| UPC | 810119071910 |
8. Warranty and Support
Your JLab Go Pop+ True Wireless Bluetooth Earbuds are covered by a return policy allowing for refund or replacement within 30 days of purchase. For detailed warranty information, product registration, and further support, please visit the official JLab Store or contact JLab customer service.
For additional resources and support, please visit the JLab Store on Amazon.
