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BIGBIG WON Gale Hall Wireless Gaming Controller User Manual
Brand: BIGBIG WON | Model: BIGBIG WON-GaleHall
1. Overview
The BIGBIG WON Gale Hall Wireless PC Controller is a versatile gaming device designed for Switch, PC (Windows 10 & 11), Android, and iOS platforms. It features advanced functionalities such as Hall joysticks and triggers for precise control, 6-axis gyro motion control, and a 1000Hz wired polling rate for minimal latency. The controller also includes 4 customizable back buttons, Turbo and Macro functions, and 255-level adjustable vibration for an immersive gaming experience. An H-Bridge chip and anti-deadzone algorithm enhance performance, while keyboard mapping and screenshot capabilities add convenience. Powered by a 1000mAh battery, it comes with a smart charging stand and a dedicated PC App for extensive customization.
Figure 1.1: The BIGBIG WON Gale Hall Wireless Gaming Controller and its included accessories.
2. Package Contents
The package includes the following items:
1 x BIGBIG WON Gale Hall Gamepad
3 pairs of interchangeable thumbsticks (short, middle, and high)
1 x 2.4G USB dongle
1 x Type-C cable
1 x Smart charging stand
1 x User manual
Figure 2.1: All items included in the BIGBIG WON Gale Hall Controller package.
3. Setup
3.1 Connecting the Controller
The Gale Hall controller supports three connection methods: wired, Bluetooth, and 2.4G wireless via the included USB dongle. For optimal performance in competitive gaming, the wired connection with its 1000Hz polling rate is recommended.
Wired Connection: Connect the controller to your device using the provided Type-C cable.
2.4G Wireless Connection: Plug the 2.4G USB dongle into an available USB port on your PC, Switch (via adapter), Android, or iOS device. The controller will automatically connect wirelessly.
Bluetooth Connection: For Bluetooth pairing, refer to your device's Bluetooth settings and pair with "BIGBIG WON Gale Hall".
Figure 3.1: The controller connected to its charging stand, with the 2.4G USB dongle visible.
3.2 Charging the Controller
The controller features a 1000mAh battery, providing over 10 hours of gaming. It comes with a smart charging stand for convenient charging:
Simply place the controller onto the charging stand. The stand has a non-slip pad at the bottom to ensure stability.
The controller will automatically begin charging. Pick it up to play, and put it down to charge.
Figure 3.2: The controller charging on its smart stand.
Video 3.1: An official unboxing and setup guide for the BIGBIG WON Gale Hall Wireless Gaming Controller, demonstrating its features and accessories.
4. Operating Instructions
4.1 Hall Joysticks and Triggers
The controller is equipped with new generation Hall-Effect joysticks that prevent drift and Hall triggers for highly accurate input. The Hall triggers offer linear response for racing games and can be configured for hair-trigger mode (via software) for FPS games. The anti-deadzone algorithm (HURST Algorithm) ensures smooth control without dead zones.
Figure 4.1: Close-up of the Hall-Effect joysticks and triggers, highlighting their precision features.
4.2 Motion Control
The "GYROCON+" technology enables motion aiming in PC games. For Switch, native motion control is supported, so the controller's motion aiming function should not be enabled on Switch.
4.3 Customizable Buttons and Macros
The controller features 4 customizable back buttons (M1-M4) that support Macro, Remapping, and Turbo functions. The dual motors provide 255 levels of adjustable vibration for a delicate haptic experience.
4.4 Interchangeable Thumbsticks
Three pairs of thumbsticks (short, middle, and high) are included to suit different gaming styles and preferences.
Figure 4.2: The three different sizes of interchangeable thumbsticks.
5. Customization with BIGBIG WON PC APP
The BIGBIG WON PC APP serves as your private secretary for comprehensive controller customization. It allows you to:
Customize key mapping for all buttons.
Program and edit 50-step macros.
Adjust Turbo settings.
Fine-tune deadzone and motion control settings.
Utilize Adaptive Calibration to reduce drift.
Enable Keyboard-value Mapping for new control possibilities.
Figure 5.1: The BIGBIG WON PC APP interface, showing various customization options.
Video 5.1: A detailed look at the BIGBIG WON PC APP, demonstrating its customization features for the controller.
6. Specifications
Model Number: BIGBIG WON-GaleHall
Product Dimensions: 5.91 x 3.94 x 1.57 inches
Item Weight: 2.12 ounces
Manufacturer: BIGBIG WON
Country of Origin: China
Batteries: 1 Lithium Polymer battery (included)
Connectivity: Wired (1000Hz polling rate), 2.4G Wireless, Bluetooth
Compatibility: Switch, PC (Windows 10 & 11), Android, iOS
Special Features: Hall Joysticks, Hall Triggers, 6-axis Gyro, 4 Back Buttons, Turbo, Macro, 255-level Vibration, H-Bridge chip, Anti-deadzone algorithm, Keyboard Mapping, Screenshot, Smart Charging Stand.
Audio Support: Not supported directly through the controller.
7. Maintenance
To ensure the longevity and optimal performance of your BIGBIG WON Gale Hall controller, follow these maintenance guidelines:
Cleaning: Use a soft, dry cloth to wipe down the controller regularly. For stubborn dirt, slightly dampen the cloth with water or a mild cleaning solution, then wipe dry immediately. Avoid harsh chemicals or abrasive materials.
Storage: Store the controller in a cool, dry place away from direct sunlight and extreme temperatures. When not in use, placing it on the charging stand helps keep it powered and protected.
Battery Care: Avoid fully draining the battery frequently. For best battery life, charge the controller when the battery indicator is low.
Thumbsticks: Periodically remove and clean the interchangeable thumbsticks and their sockets to prevent debris buildup.
Cable Care: Handle the Type-C cable with care. Avoid sharp bends or excessive pulling that could damage the cable or ports.
8. Troubleshooting
If you encounter any issues with your BIGBIG WON Gale Hall controller, refer to the following common troubleshooting steps:
Controller Not Connecting:
Ensure the controller is fully charged.
Verify the correct connection method (wired, 2.4G dongle, or Bluetooth) is selected and properly set up on your device.
Try restarting your device and the controller.
For 2.4G wireless, ensure the dongle is securely plugged in and not interfered with by other wireless devices.
Input Lag/Unresponsiveness:
For wired connection, ensure the cable is not damaged and is securely connected.
For wireless connections, try reducing the distance between the controller and the receiver/device.
Check for potential wireless interference from other devices.
Use the BIGBIG WON PC APP to check and adjust polling rate settings (wired connection supports 1000Hz).
Joystick Drift:
Utilize the Adaptive Calibration feature within the BIGBIG WON PC APP to minimize drift.
Ensure the thumbsticks are clean and free of debris.
Vibration Issues:
Check vibration settings in the BIGBIG WON PC APP (255 levels of adjustment).
Ensure the game you are playing supports vibration feedback.
9. Warranty and Support
All BIGBIG WON wireless Bluetooth controllers undergo strict and careful inspection before shipment to ensure quality. The product comes with:
30 days FREE replacement or FULL refund: For any manufacturing defects or issues within 30 days of purchase.
Lifetime Before-sale and After-sale service: For all your queries and support needs.
For further assistance, please contact BIGBIG WON Official Store US directly through your purchase platform or visit their official website for support resources.
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