1. Introduction
Welcome to the Gotrax Hoverboard NOVA user manual. This manual provides essential information for the safe operation, maintenance, and troubleshooting of your new self-balancing scooter. Please read this manual thoroughly before your first ride to ensure proper use and to maximize your riding experience. Always prioritize safety by wearing appropriate protective gear, including a helmet, knee pads, and elbow pads.
2. What's in the Box
- Gotrax Hoverboard NOVA
- Charger
- User Manual
3. Product Overview & Features
The Gotrax Hoverboard NOVA is designed for an enjoyable and stable riding experience, featuring robust construction and intuitive controls.
Image: The Gotrax Hoverboard NOVA in black with illuminated LED wheels and body lights.
Key Features:
- Powerful Dual Brushless Motors: Provides a smooth and responsive ride with a max speed of 6.2mph.
- Extended Range: Equipped with a 25.2V 2.6 Ah battery, offering up to 5 miles on a single charge.
- UL2272 Certified: Ensures safety through rigorous electrical, battery, and charger tests.
- 6.5" LED Wheels: Features cool LED light wheels that illuminate during operation, enhancing visibility and style.
- Durable Construction: Supports riders up to 176lbs.
Image: An exploded view illustrating the internal dual brushless motor and wheel assembly of the Gotrax Hoverboard.
Image: An illustration showing the internal battery compartment and placement within the hoverboard chassis.
Image: A girl riding a pink hoverboard, with callouts pointing to key features such as non-slip footpads, durable material, and the power button.
4. Setup
4.1 Initial Charging
Before first use, fully charge your Gotrax Hoverboard NOVA. Connect the charger to the charging port on the hoverboard and then plug it into a power outlet. The indicator light on the charger will change from red to green when fully charged. Do not overcharge the battery.
4.2 Calibration
If the hoverboard does not balance correctly, it may need calibration. To calibrate, place the hoverboard on a flat, level surface. Ensure it is turned off. Press and hold the power button for approximately 5-10 seconds until the lights flash. Release the button and turn the hoverboard off, then on again. This should reset the balancing sensors.
4.3 Safety Gear
Always wear a certified helmet, knee pads, and elbow pads when riding the hoverboard. Ensure all protective gear fits properly and is securely fastened.
5. Operating Instructions
5.1 Power On/Off
To turn on the hoverboard, press the power button located on the side. The indicator lights will illuminate. To turn off, press the power button again.
5.2 Mounting and Dismounting
- Mounting: Place one foot firmly on a footpad. Once the hoverboard stabilizes, quickly step up with your other foot. Maintain a relaxed posture and keep your body centered.
- Dismounting: Step off the hoverboard one foot at a time, preferably backward. Ensure the hoverboard is stable before dismounting.
5.3 Riding Techniques
The hoverboard is controlled by shifting your weight. Lean slightly forward to move forward, and lean backward to slow down or move in reverse. To turn, apply more pressure to the footpad on the side opposite to the desired turn (e.g., press left footpad to turn right).
Image: Examples of the Gotrax Hoverboard being ridden on various surfaces including rubber flooring, gravel, and cement roads.
Image: A close-up of feet on the hoverboard, showcasing the illuminated LED front and side lights, which improve visibility and add style during night riding.
6. Maintenance
6.1 Cleaning
Wipe the hoverboard with a damp cloth after each use. Do not use harsh chemicals or abrasive cleaners. Ensure the charging port is free of debris.
6.2 Storage
Store the hoverboard in a cool, dry place away from direct sunlight and extreme temperatures. If storing for an extended period, ensure the battery is charged to about 50% and recharge it every 30-60 days to prevent battery degradation.
6.3 Battery Care
Only use the original charger provided with your hoverboard. Do not attempt to open or modify the battery pack. If the battery shows signs of damage or malfunction, contact customer support immediately.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Hoverboard not turning on | Low battery; Power button not pressed correctly | Charge the hoverboard; Ensure power button is fully pressed |
| Not balancing / Vibrating | Needs calibration; Uneven surface | Perform calibration (see Section 4.2); Ride on a flat, level surface |
| Charger light not changing | Charger or battery issue; Loose connection | Check connections; Contact customer support if issue persists |
| Reduced range/speed | Low battery; Rider weight exceeds limit; Terrain conditions | Fully charge battery; Ensure rider is within weight limit (176lbs); Ride on smooth, flat surfaces |
If you encounter issues not listed here or if solutions do not resolve the problem, please contact Gotrax customer support for assistance.
8. Specifications
Image: The Gotrax Hoverboard NOVA with key dimensions indicated: 23.4 inches length, 7.2 inches width, and 7.5 inches height.
| Specification | Value |
|---|---|
| Model Name | NOVA |
| Max Speed | 6.2 mph |
| Max Range | 5 miles |
| Motor Type | Dual Brushless Motors |
| Battery Capacity | 25.2V 2.6 Ah (65.52Wh) |
| Wheel Size | 6.5 inches |
| Max Rider Weight | 176 lbs |
| Product Dimensions (LxWxH) | 23.4 x 7.2 x 7.4 inches |
| Product Weight | 13.23 lbs |
| Material | Aluminum+ABS |
| Safety Certification | UL2272 Certified |
9. Warranty and Support
9.1 Warranty Information
The Gotrax Hoverboard NOVA comes with a 180-day warranty. This warranty covers manufacturing defects under normal use. Please retain your proof of purchase for warranty claims. The warranty does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear.
9.2 Customer Support
For any questions, technical support, or warranty claims, please contact Gotrax customer service. Refer to the official Gotrax website or your purchase documentation for the most current contact information. Gotrax aims to provide 7*24 hours online service and 180 days free return and exchange service.
Image: Information regarding Gotrax customer service, highlighting 7*24 hours online service and 180 days free return and exchange service.
