Introduction
This manual provides comprehensive instructions for the safe and efficient use of your Samsung Galaxy S24 Ultra 5G smartphone. Please read this manual thoroughly before operating your device to ensure optimal performance and to prevent damage.
Image: Front and back view of the Samsung Galaxy S24 Ultra 5G in Titanium Black, with the S Pen detached and placed beside it. The display shows the "Galaxy S24 Ultra" branding.
Setup
1. Unboxing and Initial Inspection
Carefully remove all items from the packaging. Inspect the device and accessories for any signs of damage. If any items are missing or damaged, contact customer support immediately.
2. Inserting the SIM Card
- Locate the SIM tray on the side of the device.
- Insert the provided SIM tray ejector tool into the small hole next to the tray.
- Gently pull out the SIM tray.
- Place your Nano-SIM card(s) onto the tray with the gold contacts facing down. Ensure proper orientation.
- Carefully reinsert the SIM tray into the device until it clicks into place.
3. Initial Power On and Setup Wizard
Press and hold the Power/Side key until the Samsung logo appears. Follow the on-screen instructions to complete the initial setup, including language selection, Wi-Fi connection, Google account sign-in, and data transfer.
Operating Your Device
Navigation and Interface
- Touchscreen Gestures: Tap, double-tap, swipe, pinch-to-zoom for various interactions.
- Home Screen: Customize with widgets and app shortcuts.
- Notification Panel: Swipe down from the top to access quick settings and notifications.
Camera Functionality
The Galaxy S24 Ultra features an advanced camera system designed to capture high-quality photos and videos.
Image: Illustration highlighting the 200MP camera and ProVisual Engine of the Samsung Galaxy S24 Ultra, showing its capability to capture detailed images in various lighting conditions.
- 200MP Main Camera: For capturing highly detailed images.
- ProVisual Engine: Enhances color tone, reduces noise, and brings out detail, especially in challenging lighting conditions.
- Zoom Capabilities: Utilize optical and digital zoom for distant subjects.
Galaxy AI Features
Your device is equipped with Galaxy AI, offering enhanced productivity and creativity tools.
Image: Demonstrates Galaxy AI's Note Assist and Interpreter features. Note Assist shows a phone screen summarizing notes. Interpreter shows a phone screen translating a conversation in real-time.
- Note Assist: Summarize notes and format text for improved readability.
- Interpreter: Facilitates real-time language translation during conversations.
Image: Illustrates Galaxy AI's Photo Assist and Drawing Assist. Photo Assist shows options to resize and retouch images. Drawing Assist shows the S Pen being used to sketch ideas on the phone screen.
- Photo Assist: Tools for resizing and retouching images.
- Drawing Assist: Utilize the S Pen for sketching and creative tasks.
S Pen Usage
The built-in S Pen offers precise control and expands the device's capabilities for note-taking, drawing, and navigation.
- Removal and Insertion: Gently press the S Pen to release it from its slot. Insert it back until it clicks.
- Air Actions: Use the S Pen as a remote control for camera, media, and presentations.
- Screen Off Memo: Quickly jot down notes even when the screen is off.
Maintenance
Battery Care
- Avoid extreme temperatures to prolong battery life.
- Use only Samsung-approved chargers and cables.
- Do not allow the battery to fully discharge frequently.
Cleaning Your Device
- Use a soft, lint-free cloth to clean the screen and body.
- Avoid harsh chemicals or abrasive materials.
- For stubborn smudges, slightly dampen the cloth with distilled water.
Software Updates
Regularly check for and install software updates to ensure your device has the latest features, security patches, and performance improvements. Navigate to Settings > Software update.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device not powering on | Low battery, software crash | Charge the device for at least 10 minutes. Perform a forced restart by holding the Power key and Volume Down key simultaneously for 7-10 seconds. |
| Apps crashing or freezing | Insufficient RAM, app conflict, outdated app | Close background apps. Clear app cache (Settings > Apps > [App Name] > Storage > Clear cache). Update the app from the Play Store. |
| Poor battery life | High screen brightness, excessive background app usage, poor network signal | Reduce screen brightness. Disable unnecessary features like GPS, Bluetooth, Wi-Fi when not in use. Check battery usage in Settings to identify power-hungry apps. |
| Network connectivity issues | Incorrect SIM insertion, network settings error, out of coverage area | Reinsert SIM card. Toggle Airplane mode on/off. Reset network settings (Settings > General management > Reset > Reset network settings). Contact your carrier. |
Specifications
| Feature | Detail |
|---|---|
| Model Number | S928BZ |
| Operating System | Android 10.0 (Upgradable) |
| RAM | 12 GB |
| Processor | Snapdragon 8 Gen 3 for Galaxy (CPU Speed: 3.39 GHz) |
| Display | 17.25cm (6.8") Flat Display, 3120 x 1440 Resolution, 2600 nits peak brightness |
| Main Camera | 200 MP with ProVisual Engine |
| Battery Capacity | 5000 Milliamp Hours |
| Connectivity | Bluetooth, Wi-Fi, USB Type C, NFC, Cellular, GPS |
| Dimensions (LxWxH) | 10 x 12 x 13 cm |
| Weight | 232 g |
| Special Features | Fast Charging Support, Dual SIM, Always On Display, Built-In GPS, Mobile Hotspot Capability, S Pen |
Image: Diagram illustrating the performance improvements of the Snapdragon 8 Gen 3 for Galaxy processor, showing 41% improved NPU operation, 20% faster CPU, and 30% more powerful GPU.
Image: A person holding the Samsung Galaxy S24 Ultra outdoors, demonstrating its bright display with 2600 nits peak brightness, visible even under sunlight.
What's in the Box
- Samsung Galaxy S24 Ultra Smartphone
- SIM Tray Ejector
- Stylus (S Pen)
- USB Type-C to Type-C Cable
Note: Wall charger is not included and must be purchased separately.
Image: Visual representation of the items included in the box: the Galaxy S24 Ultra phone, a Type-C to Type-C cable, and an Ejection Pin.
Warranty and Support
Warranty Information
Your Samsung Galaxy S24 Ultra 5G comes with a standard manufacturer's warranty. Please refer to the warranty card included in your packaging or visit the official Samsung website for detailed terms and conditions.
Additional protection plans may be available for purchase, including:
- Samsung Care+ Accidental & Liquid Damage Protection - 1 Year
- Screen Damage Protection for 1 year
- 1 Year Extended Warranty
Customer Support
For technical assistance, troubleshooting, or service inquiries, please contact Samsung customer support:
- Email: support.india@samsung.com
- Toll-Free Tel: 1800 40 7267864
- Manufacturer Address: Samsung India Electronics Pvt. Ltd., 6th Floor, DLF Centre, Sansad Marg, New Delhi – 110001
- Online Support: Visit the official Samsung support website for FAQs, drivers, and software downloads.
