1. Product Overview
The Lenovo Go Wireless Active Noise Cancelling Headset (Model 4XD1C99221) is designed for clear communication and immersive audio, especially optimized for Microsoft Teams. It features multiple connection options, advanced noise cancellation, and intuitive controls.
Image 1.1: Lenovo Go Wireless Headset in use, highlighting Microsoft Teams certification.
2. Package Contents
Verify that all items are present in the package:
- Lenovo Go Wireless Active Noise Cancelling Headset (Black)
- USB Type-A Receiver
- 1.3m USB Type-C Cable
- Pouch
- Manuals/Warranty Card
Image 2.1: Contents of the Lenovo Go Wireless Headset package.
3. Setup and Connection
The headset offers three connection methods:
- Direct Bluetooth 5.0 Wireless Connection: Pair directly with your device via Bluetooth.
- USB Type-A Receiver Bluetooth 5.0 Connection: Use the included USB Type-A receiver for a stable Bluetooth 5.0 connection.
- Wired USB Type-C Connection: Connect using the included 1.3m USB Type-C cable.
Required Hardware: PC with Bluetooth 5.0 or USB Type-C port.
Required Software: Microsoft Windows 10 or later.
Image 3.1: Overview of available connection methods.
3.1. Bluetooth Pairing
- Press and hold the Power On/Off and Bluetooth pairing button located on the bottom of the left earcup until the LED indicator flashes, indicating pairing mode.
- On your device, navigate to Bluetooth settings and select "Lenovo Go Headset" to connect.
3.2. Wired Connection
- Connect the headset to your device using the provided USB Type-C cable.
- Note: When connected via USB Type-C cable, audio output will be monaural. Media control buttons (play, pause, skip) may not function if connected to three devices simultaneously via Bluetooth 5.0 and USB Type-C cable.
4. Operating Instructions
4.1. Controls and Buttons
The headset features various buttons for easy control:
- Left Earcup: Teams button (side), Power On/Off & Bluetooth Pairing button (bottom), ANC On/Talk-Through/ANC Off button (side).
- Right Earcup: Volume +/-, Call Answer/End, and Media Control buttons (Play, Pause, Skip Forward, Skip Back).
- Boom Microphone Tip: Mute/Unmute button.
Image 4.1: Headset button layout and functions.
4.2. Microphone Usage
- The boom microphone can be rotated 180 degrees to be positioned on either the left or right side of your mouth.
- To mute the microphone, raise the boom arm. A dedicated mute/unmute button is also located at the tip of the boom.
Image 4.2: Microphone rotation and mute functionality.
4.3. Noise Cancellation and Talk-Through Mode
- Active Noise Cancellation (ANC): The headset features ANC with 4 microphones to reduce ambient noise, helping you focus.
- Environmental Noise Cancellation (ENC): The microphone system uses 2 ENC microphones to ensure your voice is clear to others by suppressing background noise.
- Talk-Through Mode: Activate this mode to hear external sounds, such as announcements or conversations, without removing the headset. This is useful in open-plan offices or when you need to be aware of your surroundings.
Image 4.3: Active Noise Cancellation in action.
Image 4.4: Talk-Through Mode for situational awareness.
Image 4.5: Noise-cancelling microphone for clear communication.
4.4. Microsoft Teams Integration
The headset is Microsoft Teams certified, offering enhanced functionality:
- The purple LED at the bottom of the Teams button flashes to notify you of scheduled meetings or missed calls in Teams.
- Pressing the Teams button can bring the minimized Teams application to the foreground on your desktop.
5. Battery and Charging
- Battery Type: Lithium-ion polymer
- Battery Capacity: 610mAh
- Charging Time: Approximately 1.5 hours for a full charge.
- Battery Life:
- Approximately 35 hours for music playback.
- Approximately 22 hours for talk time.
Image 5.1: Battery life for talk time and music playback.
6. Maintenance
To ensure optimal performance and longevity of your headset:
- Keep the headset clean and dry. Avoid exposure to extreme temperatures or humidity.
- Store the headset in the provided pouch when not in use to protect it from dust and scratches.
- Charge the battery regularly, even if not used frequently, to maintain battery health.
6.1. Software Updates
The headset is compatible with Lenovo Go Central software. This software allows for firmware updates and various setting changes to enhance your headset's functionality.
Download Lenovo Go Central software from: https://support.lenovo.com/docs/LenovoGo
7. Troubleshooting
If you encounter issues with your headset, consider the following:
- No Sound/Poor Audio Quality:
- Ensure the headset is properly connected (Bluetooth or wired).
- Check volume levels on both the headset and your connected device.
- Verify that the headset is selected as the audio output device in your system settings.
- Microphone Not Working:
- Ensure the microphone is not muted (boom arm down, mute button off).
- Check microphone input settings on your device.
- Confirm the headset is selected as the input device.
- Bluetooth Connection Issues:
- Ensure the headset is in pairing mode.
- Move closer to your device (Bluetooth range is approximately 10m).
- Disable and re-enable Bluetooth on your device.
- Remove the headset from your device's paired list and re-pair.
- Microsoft Teams Specific Issues:
- Ensure Microsoft Teams is updated to the latest version.
- Verify headset selection within Teams audio settings.
8. Specifications
| Model Number | 4XD1C99221 |
| Product Name | Lenovo Go Wireless Active Noise Cancelling Headset (Black) |
| Dimensions (Headset) | 187mm (Headband top to earcup bottom) x 156mm (Max width) |
| Earpad Diameter | 72mm |
| Microphone Length | 120mm |
| Weight (Main Unit) | Approx. 230g |
| Speaker Driver | 40mm |
| Speaker Frequency Response | 20Hz ~ 20KHz |
| Speaker Impedance | 32Ω |
| Microphone Frequency Response | 100Hz ~ 8KHz |
| Noise Cancelling (Mic) | ANC/ENC Support (2 ENC mics, 4 ANC mics) |
| Sound Pressure Level (SPL) | 107 +/- 3 dB |
| Distortion | <3% |
| Power Consumption | 5V/1A |
| Operating Temperature | 0℃ ~ 40℃ |
| Operating Humidity | 90% or less |
| Wireless Technology | Bluetooth 5.0 |
| Bluetooth Communication Range | 10m |
| Certifications | CB, CE, BQB, FCC, RSS, MIC, VCCI, JRF, AITI, SRRC, cTUVus, CEC, DOE, Nrcan, ANF, BOCRA, CITRA, ARECOM, ICASA, MINCOM, IFETEL NOM 208, WPC, SDPPI, SIRIM, NTC, IMDA, KC, NCC, MIC, DWLF&M, NTRA, NCA, ANRT, NCC, TRA, PTA, CRA, ARTP, KVALITET, RAMATEL, ANATEL, SUBTEL, CONATEL |
9. Warranty and Support
9.1. Warranty Information
This product comes with a 1-year warranty from the date of purchase. Please refer to the included Warranty Card for detailed terms and conditions.
9.2. Replacement Parts
Product Number: 4XD1C99221
Replacement Part Number: 5H31C99233
9.3. Customer Support
For further assistance, technical support, or to download the Lenovo Go Central software, please visit the official Lenovo support website:
