Introduction
Thank you for choosing the Snailax SL-681-2 Cordless Neck and Shoulder Massager. This device is designed to provide deep tissue kneading massage with optional heat, targeting the neck, shoulders, and back for muscle relaxation and comfort. Please read this manual thoroughly before use to ensure safe and effective operation.
Safety Information
- Always unplug the massager from the power source before use.
- Do not use the massager while sleeping or taking a bath.
- Keep the massager away from heat sources and direct sunlight.
- Do not use the massager if you have any medical conditions, are pregnant, or have any injuries or implants in the area to be massaged. Consult a physician before use if you have any concerns.
- Always follow the instructions provided with the massager for safe and proper use.
- Always supervise use and keep away from children.
Package Contents
- 1x Cordless Neck and Shoulder Massager
- 1x Type-C USB Cable
- 1x User Manual

Product Features
- 4D Shiatsu Kneading Massage: Designed to replicate the skilled touch of a professional masseur, providing deep tissue relief.
- Soothing Heat Function: Features 2 temperature levels (default high) to promote muscle relaxation and enhance the massage experience.
- Cordless Freedom: Offers up to 10 sessions on a single charge, providing portability for use at home, office, or while traveling. Charges via a convenient Type-C port.
- Wearable and Portable Design: Weighs only 2.6 pounds and includes a strap for hands-free use, allowing you to perform other activities during massage.
- Premium Material: Constructed with Optics PU Leather for durability and comfort.
- Removable Sleeve: The massage pad cover is removable for easy cleaning.
- Low Noise Operation: Operates at less than 45dB.
- Auto Shut-off: Features a default 10-minute timer for safety and convenience.


Setup
Charging the Device
- The massager may have low power during transportation. Fully charge the product before first use.
- Connect the provided Type-C USB cable to the massager's charging port.
- Ensure the Type-C cable is plugged in properly and the charging indicator light is on. If the light is not on, the charging effect may be affected.
Wearing the Massager
The Snailax SL-681-2 offers two primary ways to wear it for optimal massage:
- Hands-On Mode: Place the massager around your neck and shoulders. Use the hand straps to pull down and adjust the intensity of the massage.
- Hands-Free Mode: Secure the massager around your shoulders using the adjustable back buckle strap. This allows for hands-free operation while maintaining consistent pressure.

Operating Instructions
The control panel is conveniently located on the massager for easy access.

- Power On/Off: Long-press the power button for 2 seconds to turn the device on or off. The massager has an auto-shutoff function after 10 minutes of continuous use.
- Mode Selection: Press the 'M' button to cycle through different massage modes.
- Speed Adjustment: Use the speed button (represented by vertical lines) to select between low, medium, and high massage speeds.
- Heat Function: Press the heat button (represented by wavy lines) to activate or deactivate the soothing heat function. There are 2 temperature levels available. The default is high; adjust to low if intensity is too strong.
Usage Areas
The versatile design allows for use on various body parts:
- Neck
- Shoulders
- Upper Back
- Lower Back
- Waist
- Legs

Video: Official Snailax guide on how to use the Cordless Neck Massager with Heat, demonstrating various applications and features.
Maintenance
Cleaning
- The massage pad cover is removable. Unzip the cover and remove it for cleaning.
- Hand wash the removable cover with mild detergent and air dry. Do not machine wash or tumble dry.
- Wipe the main unit with a soft, damp cloth. Do not immerse the unit in water.
Storage
- Store the massager in a cool, dry place when not in use.
- Avoid placing heavy objects on the massager.
Troubleshooting
| Problem | Solution |
|---|---|
| Battery problem or unable to charge | Note: 1) The power will be lost during transportation. Please fully charge the product before use. 2) Make sure the TYPE-C is plugged in properly and the charging indicator light is on when charging, otherwise it may affect the charging effect. 3) The default timer of this neck massager is 10 minutes. If it stops working after a period of use, it may be due to the end of the timer. |
| Massage heads rotating at reduced speed | Device may have been in use for 10 minutes. Auto-shutoff function activated. Continue using by pressing the 'On' button after resting the unit for 15 minutes. Over-heat protection function activated. Device is switched off for your safety. Please rest device for 15-30 minutes before restarting. |
| Device fails to start | Check if device has been used for more than 10 minutes. If so, let device rest for 15 minutes before continuing. Device may require longer time to cool in warmer environments. The battery is low, please charge in time. |

Specifications
- Product Dimensions: 1.97 x 3.54 x 2.36 inches
- Item Weight: 2 Pounds
- Item Model Number: SL-681-2
- Batteries: 2 x 9V batteries required (included)
- Power Source: Battery Powered
- Material: Optics PU Leather
- Manufacturer: SNAILAX
- Date First Available: February 24, 2024
Warranty and Support
Snailax products typically come with a warranty. Please refer to the product packaging or contact Snailax customer service for specific warranty details and support inquiries. Some reviews mention a 2-year warranty.







