SNAILAX SL-236 Air Compression Shiatsu Neck and Back Massager User Manual

Important Information & Safety Instructions

[instruction manual symbol] This instruction manual belongs to this device. It contains important information about starting up and operation. Read the instruction manual thoroughly. Non-observance of these instructions can result in serious injury or damage to the device.

[warning symbol] WARNING: These warning notes must be observed to prevent any injury to the user.

[caution symbol] CAUTION: These notes must be observed to prevent any damage to the device.

[information symbol] NOTE: These notes give you useful additional information on the installation or operation.

[protection category II symbol] Protection category II

[lot number symbol] Lot number

[manufacturer symbol] Manufacturer

Power Supply Safety

• Before connecting, ensure supply voltage matches rating plate.
• Connect mains plug only when device is switched off.
• Use only the provided mains adapter.
• Keep power supply, cable, control unit, and massager away from heat, hot surfaces, moisture, and liquids. Never handle the power supply with wet hands.
• If the device falls into water, pull out the power plug and unit immediately.
• Always unplug the equipment after use.
• To disconnect, pull the plug, not the cable.
• Do not carry, pull, or twist the massager by the cable, power supply, or control unit.
• Do not use if the lead or mains adapter is damaged; send to service center.
• Ensure the cable does not cause tripping; it must not be kinked, trapped, or twisted.
• Do not use this product for medical treatment.

Specific Groups of People

• People insensitive to heat must be careful as the surface gets hot.
• Children must be supervised to prevent them from playing with the device.
• Do not use to supplement or replace medical treatment; chronic complaints may worsen.
• Consult your doctor if you are pregnant, have a pacemaker, artificial joints, electronic implants, or suffer from circulation disorders, varicose veins, open wounds, bruises, broken skin, or inflammation of the veins.
• Stop immediately and consult your doctor if you experience pain or discomfort.
• Never leave the unit unattended when connected to power.
• Be careful when using the heater; do not use if you have circulatory problems or on areas not sensitive to heat (risk of burning).
• Consult your doctor with questions about therapeutic use.
• Consult your doctor if you have unexplained pain or are receiving medical treatment.

Before Using the Unit

• Always inspect the power supply, cable, control unit, and massager for damage before use. Do not use a defective unit.
• Do not use if there are visible signs of damage, the unit does not work properly, or it has been dropped or become damp. Send to service center.
• Do not immerse the device in water or other fluids.
• If liquid penetrates the device, unplug the mains cable immediately.
• Cleaning and user maintenance must not be done by unsupervised children.

Operating the Unit

• Use only for intended purpose as described in the manual. Using for other purposes invalidates the warranty.
• Never leave the unit unattended when connected to power.
• Maximum operating time is 15 minutes per session.
• Do not allow contact with pointed or sharp objects.
• Never place the unit next to electric stoves or other heat sources.
• Never use the massager when folded or crumpled.
• Do not stand on the unit.
• Do not touch the power supply unit while standing in water; always use dry hands to hold the plug.

The device is not for commercial or medical purposes. Consult your doctor for health concerns. Only use indoors. Do not use in damp rooms (e.g., bathing or showering).

Maintenance and Cleaning

• The unit is maintenance-free. Check adapter connection for faults.
• You may clean the device yourself. Do not attempt repairs yourself, as this voids the warranty. Contact your dealer for repairs.

[do not wash symbol] Do not wash!

[do not dry clean symbol] Do not dry clean!

Useful Information

Thank you for purchasing the SNAILAX Air Compression Shiatsu Neck and Back Massager. With normal care and proper treatment, it will provide years of reliable service. Please read all instructions carefully before using this product and retain this manual for future reference.

Features

• Electrically height-adjustable Shiatsu neck massage
• Customize Spot Massage
• Optional heat function on back massage
• Selectable massage areas (upper, lower, full back)
• Seat vibration massage (3 intensity levels)
• Air massage on back and seat (3 intensity levels)
• Optics: PU leather and breathable mesh

Contents

• Air Compression Shiatsu Neck and Back Massager
• 12V home adapter

Image description: A diagram shows the massage cushion, a detachable intensity control flap, and the 12V home adapter with cables.

[warning symbol] WARNING: Please ensure that the polythene packing is kept away from the reach of children! Risk of suffocation!

Operating the Massager

1. Attach the massager to a chair with elastic straps or place it on another support.
2. Connect the adapter cable to the corresponding cable on the cushion.
3. Plug the home adapter into an electric outlet.
4. Turn on the device using the controller (see page 19 for instructions).
5. When finished, place the controller in the pouch at the side of the cushion.
6. Use the detachable intensity control flap for the back to choose a softer or more intense massage.
7. Use the detachable cover for the neck to choose a softer or more intense massage.

Notes on Shiatsu Intensity and Reach

• If the Shiatsu is too strong:
  • Install the flap onto the cushion for a softer massage.
  • Place a blanket or towel between you and the massager for a far softer massage intensity if it still feels too strong after installing the flap.
• If the shiatsu cannot reach your neck, shoulder, or lower back area:
  • To massage these areas, adjust your sitting height by placing a seat cushion or pillow on the sitting part.

Diagram description: Illustrates three scenarios: 1. Using a removable flap, 2. Using a blanket/towel, 3. Using a seat cushion to adjust position.

Important Usage Notes

• The device automatically switches off after a 15-minute timer.
• Remove the adapter from the outlet when not in use.
• Do not set up or use the massager in a bathroom or similarly wet/damp areas.
• Allow your body rest periods. To avoid straining muscles, do not exceed a continuous massage of 15 minutes per session and no more than 3 times per day.

Controller Instructions

The controller allows you to manage all functions of the massager.

• Vibration Button: Press to turn on seat vibration. Cycle through High, Medium, Low, or Off settings.
• Air Seat Button: Press to turn on or off air massage on the seat.
• Spot Button: Press to keep shiatsu function in one area. Use arrow buttons to adjust shiatsu nodes position up or down.
• Air Intensity Button: Press to set air massage intensity at Low, Medium, or High level.
• Neck Shiatsu Button: Press to turn on Shiatsu neck massage. Press again to shift rotation direction. Press once more to turn off. Use arrow buttons to adjust shiatsu nodes position up or down.
• Air Back Button: Press to turn on or off air massage on the back.
• Shiatsu Area Button: Select Full, Upper, or Lower back to designate the area covered by the shiatsu massage.
• Back Heat Button: Press to turn on or off heat. Heat can only be activated if the back shiatsu function is turned on.
• Power Button: Press to turn on or off the massager.
• Auto Button: Provides a quick demonstration of different functions. The LED lights blink to indicate active functions. The device will automatically turn off upon completion.

Diagram description: A diagram of the controller shows buttons for Vibration, Air Seat, Spot, Air Intensity, Neck Shiatsu, Air Back, Shiatsu Area, Back Heat, Power, and Auto functions, with labels indicating their purpose and operation.

Miscellaneous

Cleaning and Maintenance

1. Do not wash in a washing machine or immerse the product or adapter in water.
2. Always switch off before cleaning and remove the adapter from the socket with clean, dry hands.
3. Wipe the massager with a slightly moist cloth and dry thoroughly. Do not use alcohol or harsh chemicals.
4. The neck cover is detachable and washable.
5. Do not overstretch the elastic back straps.
6. Keep away from heat, fire, or direct sunlight.
7. Do not apply excessive pressure or impact onto the massager/massage heads. Applying force over 110 lbs. may damage the massager and void the warranty. Refrain from over usage.
8. Store the massager in a cool, dry place out of reach of children.
9. Avoid contact with sharp edges or pointed objects.

Disposal

[disposal symbol] This product must not be disposed of with domestic waste. Users must hand in all electrical or electronic devices at a municipal or commercial collection point for environmentally acceptable disposal. Consult your municipal authority or dealer for information.

Technical Data

• Name and model: Air Compression Shiatsu Neck and Back Massager, SL-236
• Voltage supply: 100-240 V~ 50/60 Hz
• Power supply unit: 12V = 4000 mA
• Power consumption: 48 W
• Timer: 15 minutes
• Operating conditions: Only use in dry rooms
• Storage conditions: In a cool, dry place
• Dimensions: Approx. 81 x 56 cm (Back), 53 x 38 cm (Seat)
• Weight: Approx. 9.5 kg (without power supply)
• Adapter cable length: Approx. 1.8 m

CE mark.

SNAILAX Corporation reserves the right to make technical and optical changes without notice as part of its policy of continual product improvement.

Warranty Information

Warranty Terms

SNAILAX warrants the product to be free from defects in workmanship and materials, under normal use, for a period of 12 months from the original invoice date, unless otherwise noted. Products can be repaired or replaced within the warranty period or returned for refund within 90 days if they break down during proper use. This warranty extends only to consumers, not retailers or resellers. Warranty claims expire 12 months from purchase, unless extended warranty is registered. It does not cover replaced or refurbished products.

Warranty Claim Procedures

1. Customer must provide valid proof of purchase, pictures/description of the defect, and model/serial number to Customer Support.
2. If the claim is justified, Snailax will provide a Warranty/Return Authorization Number (RMA Number).
3. Snailax reserves the right to specify return location for inspection or inspection by a representative.
4. Claims for defective merchandise must be packed in original packaging.
5. Items will be repaired, replaced, or refunded upon delivery. Snailax is responsible for transit damage/loss when returning items with an RMA# and prepaid label.

Valid Proof of Purchase

Order numbers from Snailax official store (www.snailax.com) or authorized resellers (Amazon/eBay/Walmart). For products from other channels, contact the channel's customer service.

Warranty Limitations

This warranty does not include: normal wear and tear; conditions from non-residential use, rental, contract, or commercial use; improper maintenance or care; damage from misuse, abuse, negligence, accidents, shipping, environmental exposure, improper operation/installation/electrical supply, transportation damage, theft, vandalism; damage from unauthorized attachments/modifications; failure to show proof of purchase; lost or stolen products; expired warranty items; quality-related issues after 30 days; free products/gifts; unauthorized repairs/modifications; replaced/refurbished products; buyer's remorse after 30 days.

Refund Procedures

Refer to https://www.snailax.com/pages/refund-policy for detailed instructions.

Warranty Disclaimer

The warranty provided is the sole and exclusive warranty. SNAILAX disclaims all other warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose, and any warranty related to misuse, improper selection, recommendation, or misapplication of any product, or that catalogs, literature, and websites accurately illustrate and describe products.

Snailax reserves the right to interpret and modify these terms.

Extend Warranty for Free

Extend your warranty to 3 years by visiting the Snailax online service center at http://support.snailax.com or by scanning the QR code. Alternatively, like the Snailax Facebook page at https://facebook.com/snailax or scan the QR code to message with your purchase proof. Your application must be completed within 60 days of purchase.

Contact Information

SNAILAX CORPORATION

Email: supporteu@snailax.com

Web: www.snailax.com

UK Representative:

TANMET INT'L BUSINESS LTD

9 Pantygraigwen Road, Pontypridd, Mid Glamorgan, CF37 2RR, UK

Email: tanmetbiz@outlook.com