HOCO EQ4

HOCO EQ4 TWS Open Ear Air Conduction True Wireless Earphones User Manual

Model: EQ4

Introduction

Thank you for choosing the HOCO EQ4 TWS Open Ear Air Conduction True Wireless Earphones. These earphones are designed to provide a comfortable listening experience while maintaining awareness of your surroundings. This manual will guide you through the setup, operation, and maintenance of your new device.

What's in the Box

HOCO EQ4 TWS Earphones and Charging Case

Image: HOCO EQ4 TWS Earphones and their charging case, showcasing the open-ear design and the compact charging solution.

Product Overview

HOCO EQ4 Touch Controls and Features

Image: Diagram illustrating the touch control areas on the HOCO EQ4 earphones for functions like play/pause, track skipping, and voice assistant activation. Also highlights 12h single headset battery life, 36h total working time, Hi-Fi sound quality, BT 5.3, leader-follower switching, magnetic switch, and touch control.

HOCO EQ4 Open Ear Design and Battery Life

Image: Visual representation of the HOCO EQ4's 12-hour battery life and its fully open-ear design, showing how it sits comfortably without entering the ear canal.

HOCO EQ4 Color Options and Battery Details

Image: Display of HOCO EQ4 earphones in white, black, and blue, along with key battery specifications: 2 recharges from case, 12h single headset battery, 36h total working time, and 300h standby time.

HOCO EQ4 Bluetooth 5.3 and Product Parameters

Image: Information graphic detailing Bluetooth 5.3 connectivity and a table of product parameters including BT specification, speaker size, headset battery, case battery, use time, standby time, product net weight, single headset weight, product size, and available colors.

Setup

1. Charging the Earphones and Case

Before first use, fully charge the earphones and the charging case.

  1. Place the earphones into the charging case. Ensure they are correctly seated.
  2. Connect the Type-C charging cable to the charging port on the case and the other end to a USB power source (e.g., wall adapter, computer USB port).
  3. The charging indicator lights on the case will show the charging status.
  4. Headphone charging time is approximately 1.5 hours.
  5. Charging time for the charging case is approximately 2 hours.
HOCO EQ4 Charging Case with Type-C Port

Image: Close-up of the HOCO EQ4 charging case, highlighting the Type-C charging port located on the side.

2. Pairing with Your Device

The earphones support automatic pairing for convenience.

  1. Open the charging case cover. The earphones will automatically power on and enter pairing mode.
  2. On your smartphone, tablet, or other Bluetooth-enabled device, go to the Bluetooth settings.
  3. Search for available devices and select "HOCO EQ4" (or similar name) from the list.
  4. Once connected, you will hear a confirmation tone, and the earphones will be ready for use.
  5. After initial pairing, the earphones will automatically connect to the last paired device when the case is opened.

Operating Instructions

The HOCO EQ4 earphones feature touch controls for easy management of music and calls.

Power On/Off

Music Playback

Call Management

Voice Assistant

Maintenance

Cleaning

Storage

Troubleshooting

ProblemPossible Solution
Earphones do not power on.Ensure the earphones are charged. Place them in the charging case and charge the case.
Cannot pair with device.
  • Ensure Bluetooth is enabled on your device.
  • Make sure the earphones are in pairing mode (open case).
  • Forget "HOCO EQ4" from your device's Bluetooth list and try pairing again.
  • Ensure earphones are sufficiently charged.
No sound or low volume.
  • Adjust the volume on your connected device.
  • Ensure earphones are properly connected.
  • Check for debris blocking the speaker outlets.
Intermittent connection.
  • Ensure you are within the Bluetooth range (10 meters).
  • Avoid obstacles between the earphones and your device.
  • Restart both the earphones (by placing them in the case and closing/opening) and your device.

Specifications

Model NameHOCO EQ4 TWS Open Ear Air Conduction True Wireless Earphones
Bluetooth Version5.3
Bluetooth ChipJerry AC6973D4
Transmission Range10 meters
Speaker Driver14mm Dynamic Driver
Impedance32 Ω ± 15%
Frequency Response20~20000 Hz
Sensitivity98 dB ± 3 dB
Headphone Battery Capacity110 mAh (each)
Charging Case Battery Capacity500 mAh
Music Playback TimeUp to 12 hours (at 80% volume)
Talk TimeUp to 12 hours
Headphone Standby Time300 hours
Headphone Charging TimeApprox. 1.5 hours
Case Charging TimeApprox. 2 hours
Control MethodTouch Control
Water Resistance LevelWater Resistant
Product Dimensions98 x 66.5 x 30 mm (Case)
Product Net Weight87g (Total)
Single Earbud Net Weight10g

Warranty and Support

Warranty Information

The HOCO EQ4 TWS Open Ear Air Conduction True Wireless Earphones come with a 1-Year Warranty from the date of purchase. Please refer to the included Warranty Card for detailed terms and conditions.

Customer Support

For any technical assistance, troubleshooting, or warranty claims, please contact your retailer or the HOCO customer support channel specified on the product packaging or official HOCO website. Keep your purchase receipt and warranty card handy for faster service.

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