Important Safety Instructions
Read all instructions carefully before using the appliance and keep them for future reference. Failure to follow these instructions may result in electric shock, fire, or injury.
- Do not attempt to operate this oven with the door open as this can result in harmful exposure to microwave energy.
- Do not place any object between the oven front face and the door, or allow soil or cleaner residue to accumulate on sealing surfaces.
- Do not operate the oven if it is damaged. It is particularly important that the oven door closes properly and that there is no damage to the: (1) door (bent), (2) hinges and latches (broken or loosened), (3) door seals and sealing surfaces.
- The oven should not be adjusted or repaired by anyone except properly qualified service personnel.
- Ensure the appliance is properly grounded.
- Do not use corrosive chemicals or vapors in this appliance.
- This appliance is intended for household use only.
- Liquids or other foods must not be heated in sealed containers since they are liable to explode.
- Only use utensils suitable for microwave ovens.
- When heating food in plastic or paper containers, keep an eye on the oven due to the possibility of ignition.
- If smoke is observed, switch off or unplug the appliance and keep the door closed in order to stifle any flames.
- The contents of feeding bottles and baby food jars shall be stirred or shaken and the temperature checked before consumption, in order to avoid burns.
- Eggs in their shell and whole hard-boiled eggs should not be heated in microwave ovens since they may explode, even after microwave heating has ended.
- The appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with the appliance.
Product Overview
The Hisense H20MOMBS4HG is a 20-liter microwave oven featuring both microwave and grill functions, an LED display with touch controls, and a sleek silver mirror finish.
Components
- Microwave Oven Unit
- Glass Turntable
- Turntable Ring
- Grill Rack
- Instruction Manual

Figure 1: Front view of the Hisense H20MOMBS4HG microwave oven.
Control Panel
The control panel features an LED display and touch-sensitive buttons for various functions, including power level selection, cooking time, automatic programs, defrost, and grill.

Figure 2: Close-up of the LED display and touch control panel.
Setup
Unpacking
- Remove all packaging materials from inside and outside the microwave oven.
- Check the oven for any damage, such as dents or a misaligned door. Do not operate the oven if it is damaged.
- Ensure all accessories are present: glass turntable, turntable ring, and grill rack.
Placement
- Place the microwave oven on a flat, stable surface that can support its weight and the heaviest food likely to be cooked in it.
- Ensure adequate ventilation. Leave a minimum of 20 cm (8 inches) of space above the oven, 10 cm (4 inches) at the rear, and 5 cm (2 inches) on both sides.
- Do not block air vents.
- Keep the oven away from heat sources and strong magnetic fields.
- Do not place the oven in a damp area or near water.

Figure 3: Proper placement of the microwave oven on a kitchen counter.
Initial Setup
- Place the turntable ring in the center of the oven cavity.
- Place the glass turntable on top of the turntable ring, ensuring it sits securely.
- Plug the power cord into a grounded electrical outlet.
- The LED display will show "0:00" or similar, indicating it's ready for time setting.
Operating Instructions
Setting the Clock
- Press the "Clock" button (often labeled with a clock icon or "0").
- Use the number buttons to enter the current time (e.g., 12:30).
- Press the "Clock" button again to confirm.
Microwave Cooking
- Place food in a microwave-safe container on the glass turntable.
- Close the door securely.
- Press the "Microw." button (or similar) to select microwave function.
- Use the number buttons to enter the desired cooking time.
- Press the "Power" button repeatedly to select the desired power level (e.g., P100 for 100%, P80 for 80%, etc. There are 5 power levels).
- Press "START/+30 Sec" to begin cooking.
Grill Cooking
- Place food on the grill rack, then place the rack on the glass turntable.
- Close the door securely.
- Press the "Grill" button.
- Use the number buttons to enter the desired grilling time.
- Press "START/+30 Sec" to begin grilling.

Figure 4: The microwave oven utilizing its grill function for cooking.
Combination Cooking (Microwave + Grill)
This oven offers combination cooking modes to combine microwave and grill functions for faster and crispier results.
- Place food on the grill rack, then place the rack on the glass turntable.
- Close the door securely.
- Press the "Combi" button (or similar, if available, otherwise refer to specific program instructions).
- Use the number buttons to enter the desired cooking time.
- Press "START/+30 Sec" to begin.
Automatic Programs
The oven includes 9 pre-set automatic programs for common foods. These programs automatically set the cooking time and power level.

Figure 5: Illustration of the automatic cooking programs available on the control panel.
- Press the "Auto Menu" or "Program" button.
- Select the desired program number using the number buttons (e.g., P1 for Popcorn, P2 for Potato, etc. Refer to the control panel icons).
- Enter the weight or quantity of the food if prompted.
- Press "START/+30 Sec" to begin.
Automatic Defrost
This function allows for quick and efficient defrosting of various food types.

Figure 6: Visual representation of the rapid defrost function, showing meat before and after defrosting.
- Press the "Defrost" button.
- Enter the weight of the food using the number buttons.
- Press "START/+30 Sec" to begin defrosting.
Child Lock
The child lock feature prevents accidental operation of the microwave oven, ensuring safety for households with children.

Figure 7: A child reaching for the microwave, illustrating the child lock safety feature.
- To activate: Press and hold the "STOP/Cancel" button for 3 seconds. A lock indicator will appear on the display.
- To deactivate: Press and hold the "STOP/Cancel" button for 3 seconds again. The lock indicator will disappear.
Maintenance and Cleaning
Regular cleaning and maintenance will ensure the longevity and optimal performance of your microwave oven.

Figure 8: Hands cleaning the turntable and interior of the microwave oven.
Exterior Cleaning
- Wipe the exterior with a damp cloth and mild detergent.
- Avoid abrasive cleaners or scouring pads that could scratch the surface.
- Clean the door and door seals regularly to ensure proper closure.
Interior Cleaning
- Clean the interior cavity after each use with a damp cloth.
- For stubborn food splatters, place a bowl of water with lemon slices inside and microwave on high for 2-3 minutes. The steam will loosen the residue, making it easier to wipe away.
- Ensure the interior is dry before closing the door.
Turntable and Grill Rack
- The glass turntable and turntable ring can be removed and washed in warm soapy water or in a dishwasher.
- Clean the grill rack with warm soapy water. For baked-on residue, soak before cleaning.
- Ensure all parts are completely dry before placing them back in the oven.
Troubleshooting
If you encounter any issues with your microwave oven, refer to the following common problems and solutions before contacting customer service.
| Problem | Possible Cause | Solution |
|---|---|---|
| Oven does not start | Power cord not plugged in; Door not closed properly; Fuse blown or circuit breaker tripped; Child lock activated. | Plug in the power cord; Close the door securely; Check household fuse or reset circuit breaker; Deactivate child lock (press and hold "STOP/Cancel" for 3 seconds). |
| Food not heating | Incorrect cooking time or power level set; Food not suitable for microwave; Utensils not microwave-safe. | Adjust cooking time and power level; Ensure food is suitable for microwave heating; Use only microwave-safe dishes. |
| Turntable not rotating | Turntable not properly placed; Turntable ring dirty or damaged; Obstruction under turntable. | Ensure turntable and ring are correctly positioned; Clean turntable ring and oven floor; Remove any obstructions. |
| Unusual noise during operation | Turntable or turntable ring not correctly placed; Food container touching oven walls. | Re-position turntable and ring; Ensure food container does not touch oven walls. |
| Smoke or sparks inside oven | Metal objects inside; Food overcooked or burning; Grease buildup. | Immediately turn off and unplug the oven, keep door closed. Remove metal objects; Clean oven interior thoroughly. |
Specifications
| Brand | Hisense |
| Model Name/Number | H20MOMBS4HG |
| Capacity | 20 Liters |
| Product Dimensions (DxWxH) | 32.6 x 45.5 x 26.1 cm |
| Item Weight | 10.2 Kilograms |
| Color | Silver |
| Material | Stainless Steel (Interior and Exterior) |
| Power Consumption | 1100 Watts |
| Microwave Power | 700 Watts (Output, from product title) |
| Grill Power | 800 Watts (from product features) |
| Voltage | 230 Volts |
| Control Type | Touch Buttons with LED Display |
| Number of Power Levels | 5 |
| Number of Programs | 9 Automatic Programs |
| Special Features | Child Safety Lock, Grill Function, Turntable, Automatic Defrost, Timer |
| Turntable Diameter | 10 Inches (25.5 cm) |
| Installation Type | Freestanding (Note: Product specifications list "A incasso" which means built-in, but product images show freestanding use.) |
Warranty and Support
Product Warranty
This Hisense microwave oven comes with a 2-year manufacturer's warranty from the date of purchase. Please retain your proof of purchase for warranty claims.
The warranty covers defects in materials and workmanship under normal use. It does not cover damage resulting from misuse, accident, unauthorized modification, or failure to follow the instructions in this manual.
Customer Support
For technical assistance, service, or warranty claims, please contact Hisense customer support. Refer to the official Hisense website or your purchase documentation for contact details specific to your region.
When contacting support, please have your product model number (H20MOMBS4HG) and serial number (if applicable) ready.







