Introduction
Thank you for choosing the HITWAY H5PRO Electric Scooter. This manual provides essential information for the safe operation, maintenance, and troubleshooting of your scooter. Please read it thoroughly before your first ride to ensure optimal performance and safety.
The HITWAY H5PRO is a foldable all-terrain electric scooter featuring a powerful 800W motor, a 13Ah battery, app compatibility, dual disc brakes, and comprehensive LED lighting. It is designed for adult use, offering a comfortable and secure riding experience.
Setup
1. Unboxing and Initial Inspection
Carefully remove all components from the packaging. Inspect the scooter for any signs of damage during transit. Ensure all parts listed in the packing list are present.
2. Unfolding the Scooter
To unfold the scooter, release the folding mechanism. Lift the handlebar stem until it locks securely into place. Ensure all locking mechanisms are engaged before use.

The scooter features a fast-folding mechanism for easy transport and storage.
3. Handlebar Assembly and Adjustment
Attach the handlebars if they are separate. Adjust the handlebar height to a comfortable position, typically around waist level, ensuring the quick-release lever is securely fastened.
4. Initial Battery Charge
Before first use, fully charge the scooter's battery. Connect the charger to the charging port and then to a power outlet. The indicator light on the charger will change (e.g., from red to green) when charging is complete. Do not overcharge.

The scooter is equipped with a 13Ah battery and a regenerative braking system that recycles energy.
Operating Instructions
1. Starting the Scooter
- Unlock the scooter using the provided key.
- Press the power button to turn on the scooter. The LCD display will illuminate.
- Press the 'M' (Mode/Function) key to select your desired speed gear (1, 2, or 3).

Overview of the scooter's controls and basic operating steps.
2. Riding
- To accelerate, gently press the accelerator lever with your right thumb.
- To slow down or stop, press the brake handle. The scooter features a dual braking system (front disc brake and rear E-ABS electronic brake) for effective stopping.
- Use the horn, headlights, and turn signals as needed for safety and visibility.
3. Speed Modes
The scooter offers three speed modes:
- Gear 1: Approximately 10 km/h
- Gear 2: Approximately 15 km/h
- Gear 3: Approximately 25 km/h (maximum speed)
4. LCD Display and App Connectivity
The intelligent LCD display shows real-time information such as speed, battery level, distance traveled, and current speed mode. The scooter is compatible with a mobile application that allows you to monitor riding data, switch modes, control cruise control, manage side lights, and access riding navigation.

The HITWAY H5PRO app provides various controls and data for your scooter.
5. Folding for Transport
To fold the scooter, ensure it is powered off. Release the handlebar stem locking mechanism and fold the stem down towards the deck until it latches securely. This compact design (126x24x41cm when folded) facilitates easy transport and storage.
Maintenance
1. Battery Care
- Charge the battery regularly, even if the scooter is not in use, to prolong its lifespan.
- Avoid completely draining the battery.
- Store the scooter in a cool, dry place, away from direct sunlight and extreme temperatures.
2. Tire Inspection
Regularly check the 10-inch solid off-road tires for wear and tear. While solid tires are puncture-resistant, ensure they are free from embedded debris that could affect grip.

The 10-inch solid off-road tires and dual shock absorber system provide a comfortable ride.
3. Brake System Check
Periodically inspect the front disc brake and rear E-ABS electronic brake for proper function. Ensure brake levers operate smoothly and provide adequate stopping power.
4. General Cleaning and Fastener Check
- Clean the scooter with a damp cloth. Do not use high-pressure water or immerse the scooter in water.
- Regularly check all screws and fasteners for tightness. Vibrations during riding can cause them to loosen over time. Tighten any loose components to ensure structural integrity and safety.
Troubleshooting
The HITWAY H5PRO features an integrated fault diagnosis system that can display error codes on the LCD. Refer to the specific error code meanings in the full user manual (if provided separately) or contact customer service for assistance.
Common Issues:
- Scooter not turning on: Check if the key is inserted and turned, and if the battery has sufficient charge.
- Loss of power during ride: This could indicate a low battery. Charge the scooter fully. If the issue persists, it may be a battery or motor fault.
- Brakes not responding: Inspect brake cables and pads. Ensure the brake levers are not obstructed.
- Unusual noises: Stop riding immediately and inspect the scooter for loose parts, tire issues, or motor problems.
For complex issues or if you are unsure about a repair, it is recommended to contact professional service or HITWAY customer support.
Specifications
| Feature | Specification |
|---|---|
| Model | H5PRO |
| Motor Power | 800W |
| Battery Capacity | 13Ah |
| Max Range | Up to 50 km (depending on load and road conditions) |
| Max Speed | 25 km/h |
| Speed Modes | 3 (10 km/h, 15 km/h, 25 km/h) |
| Brake System | Front Disc Brake + Rear E-ABS Electronic Brake |
| Tires | 10-inch Solid Off-Road Tires |
| Suspension | Dual Front and Rear Hydraulic Shock Absorbers |
| Frame Material | Aluminum Alloy and High-Toughness Steel |
| Max Load Capacity | 120 kg |
| Unfolded Dimensions (L x W x H) | 126 x 61 x 125 cm |
| Folded Dimensions (L x W x H) | 126 x 24 x 41 cm |
| Net Weight | 23.58 kg |
| Special Features | Key Start, LED Headlights, Reflectors, Horn, Taillight, Cruise Control, Intelligent LCD Display, App Connectivity, Adjustable Handlebar Height |
Warranty Information
For detailed warranty information regarding your HITWAY H5PRO Electric Scooter, please refer to the warranty card included with your purchase or contact HITWAY customer service directly. Warranty terms and conditions may vary by region and retailer.
Customer Support
If you have any questions, require technical assistance, or need to report an issue with your HITWAY H5PRO Electric Scooter, please contact our customer service team. Contact details can typically be found on the HITWAY official website or on the packaging of your product.