1. Introduction
This manual provides instructions for the installation, operation, and maintenance of the Franke ACT-SD Active Deck Mounted Soap Dispenser. Please read this manual thoroughly before installation and use to ensure proper function and longevity of the product.

Image 1.1: Franke ACT-SD Active Deck Mounted Soap Dispenser in Matte Black. This image displays the dispenser's cylindrical body, extended spout, and circular base, all in a matte black finish.
2. Safety Information
Observe the following safety precautions during installation and use:
- Ensure all connections are secure to prevent leaks.
- Do not use abrasive cleaners or harsh chemicals on the dispenser's finish, as this may cause damage.
- Keep small parts out of reach of children to prevent choking hazards.
- If you are unsure about any installation steps, consult a qualified plumber.
3. Package Contents
Verify that all components are present before beginning installation:
- Dispenser Head with Spout (Matte Black)
- Pump Mechanism
- Soap Bottle (10 oz capacity)
- Mounting Hardware (washer, nut)
4. Setup and Installation
The Franke ACT-SD dispenser is designed for single-hole deck mounting and features a convenient top-fill design.
Required Tools (Not Included):
- Adjustable Wrench or Pliers
- Sealant (optional, for extra seal around base)
Installation Steps:
- Prepare the Mounting Hole: Ensure there is a single mounting hole on your sink or countertop. The hole diameter should be appropriate for the dispenser's base.
- Insert Dispenser Head: From above the counter, insert the dispenser head and pump mechanism through the mounting hole.
- Secure from Below: From underneath the counter, slide the rubber washer (if included) and then the mounting nut onto the threaded shank of the dispenser. Tighten the nut securely by hand, then use an adjustable wrench or pliers to snug it further, ensuring the dispenser is stable and oriented correctly. Do not overtighten.
- Attach Soap Bottle: Screw the soap bottle onto the threaded pump mechanism from underneath the counter. Ensure it is tightly secured to prevent leaks.
5. Operating Instructions
Filling the Dispenser:
- Remove Dispenser Head: Grasp the dispenser head and pull it straight up from the base. It should detach easily.
- Pour Soap: Pour liquid hand soap or lotion directly into the opening of the soap bottle from above the counter. The bottle has a 10 oz capacity.
- Replace Dispenser Head: Carefully reinsert the dispenser head and pump mechanism back into the base, ensuring it is seated properly.
Dispensing Soap:
Press down firmly on the top of the dispenser head to dispense soap or lotion. Release to allow the pump to reset. Multiple presses may be required for the initial prime or after refilling.
6. Care and Maintenance
Cleaning the Dispenser:
- Clean the matte black finish regularly with a soft, damp cloth and mild soap.
- Rinse thoroughly with clean water and dry immediately with a soft cloth to prevent water spots.
- Avoid using abrasive cleaners, scouring pads, ammonia-based cleaners, or harsh chemicals, as these can damage the finish.
Preventing Clogs:
- Use liquid soaps or lotions that are specifically designed for dispensers. Thick or gritty soaps may cause clogging.
- If the dispenser becomes clogged, remove the dispenser head and pump mechanism. Rinse the pump thoroughly under warm water. You may need to pump warm water through it to clear any blockages.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Dispenser not pumping soap. |
|
|
| Soap leaks from the base. |
|
|
| Dispenser head is stiff or difficult to press. |
|
|
8. Specifications
| Model Number | ACT-SD-MBK |
| Brand | Franke |
| Material | Brass |
| Color | Matte Black |
| Capacity | 10 oz |
| Product Dimensions (L x W) | 4.14" x 3.96" |
| Shape | Round |
| Item Weight | 1.04 pounds |
| UPC | 612985543818 |
9. Warranty and Support
For warranty information or technical support, please refer to the official Franke website or contact Franke customer service directly. Keep your proof of purchase for warranty claims.
Franke Official Website: www.franke.com





