VIVOHOME VH1337CA
VIVOHOME Evaporative Air Cooler User Manual
Model: VH1337CA
Introduction
Thank you for choosing the VIVOHOME Evaporative Air Cooler. This manual provides important information for the safe operation, installation, maintenance, and troubleshooting of your new air cooler. Please read this manual thoroughly before use and retain it for future reference.
This evaporative air cooler is designed to provide efficient cooling, fan, and humidification functions for both indoor and outdoor environments. It features a powerful 2400 CFM airflow, a large 30L water tank, and convenient control options including a touch panel and remote control.

Image: Front view of the VIVOHOME Evaporative Air Cooler, showcasing its design and airflow.
Safety Information
WARNING: To reduce the risk of fire, electric shock, or injury, observe the following:
- Read all instructions before using this appliance.
- Ensure the power supply matches the voltage specified on the appliance.
- Do not operate any fan with a damaged cord or plug. Discard fan or return to an authorized service facility for examination and/or repair.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area where it will not be tripped over.
- Do not immerse the appliance in water or other liquids.
- Unplug from outlet when not in use, when moving the fan from one location to another, and before cleaning.
- Do not allow children to operate or play with the air cooler.
- Ensure the unit is placed on a stable, level surface.
- Do not block air inlets or outlets.
- Use only clean water in the water tank.
Package Contents
Please check the package contents upon opening. If any items are missing or damaged, contact VIVOHOME customer service.
- VIVOHOME Evaporative Air Cooler Unit
- Remote Control
- 2 Ice Boxes
- User Manual (this document)
Product Overview
Familiarize yourself with the main components of your VIVOHOME Evaporative Air Cooler.

Image: Top control panel and remote control of the air cooler.
- Control Panel: Located on the top of the unit for direct operation.
- Air Outlet: Front grille where cooled air is discharged.
- Water Tank: Large 30L capacity at the bottom for water and ice boxes.
- Cooling Pads: Three-sided pads for efficient air cooling.
- Caster Wheels: Four rolling casters for easy mobility.
- Power Cord: 7.8-ft cord with winding posts for convenient storage.
- Easy-grip Handles: Integrated handles for portability.
Setup
1. Attaching Caster Wheels (Optional)
The air cooler comes with 4 rolling casters for easy movement. If not pre-installed, gently tilt the unit and screw the casters into the designated holes at the bottom. Two of the casters have locks for stability.

Image: Illustration of the air cooler's portability features, including handles and wheels.
2. Filling the Water Tank
- Ensure the unit is unplugged from the power outlet.
- Open the top lid of the water tank.
- Pour clean water into the tank. The visible water level window on the front indicates the current water level. Do not exceed the "MAX" line.
- For enhanced cooling, place the included ice boxes (after freezing them) into the water tank.
- Close the top lid securely.

Image: Demonstrates the top-fill water tank and its 30L capacity.
3. Power Connection
Plug the power cord into a standard 110V AC electrical outlet. Ensure the outlet is properly grounded.
Operating Instructions
Your VIVOHOME Evaporative Air Cooler can be operated using the touch control panel on the unit or the included remote control.
Control Panel & Remote Control Functions:
| Button/Function | Description |
|---|---|
| ON/OFF | Powers the unit on or off. |
| SPEED | Adjusts fan speed (Low, Medium, High). |
| COOL | Activates or deactivates the evaporative cooling function. Requires water in the tank. |
| TIMER | Sets the auto-off timer (up to 24 hours). |
| SWING | Activates or deactivates the automatic horizontal oscillation (120-degree auto-swing). Vertical swing is manual. |

Image: Illustrates the 120-degree automatic horizontal swing and manual vertical adjustment for wide cooling coverage.
Low Water Alert:
The unit is equipped with a low water level sensor. When the water level in the tank is too low for the cooling function, an alert will sound, and the cooling function will automatically turn off to protect the pump.
Maintenance
Regular maintenance ensures optimal performance and longevity of your air cooler.
1. Cleaning the Exterior
- Always unplug the unit before cleaning.
- Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
2. Cleaning the Water Tank
- Drain any remaining water from the tank.
- Remove the water tank (if detachable) or access the interior for cleaning.
- Clean the tank with a mild detergent and water. Rinse thoroughly to remove any residue.
- Allow the tank to air dry completely before reassembling or storing.
3. Cleaning/Replacing Cooling Pads
The 3-sided cooling pads can accumulate dust and mineral deposits over time. Refer to the product diagram for location.
- Unplug the unit.
- Carefully remove the cooling pads according to the product design (usually by unlatching or sliding them out).
- Rinse the pads under running water to remove dust and debris. For stubborn deposits, a soft brush can be used.
- Allow the pads to dry completely before reinserting them.
- Replace cooling pads if they show signs of significant wear or damage.
4. Storage
When storing the unit for an extended period:
- Ensure the water tank and cooling pads are clean and dry.
- Store the unit in a cool, dry place, away from direct sunlight and extreme temperatures.
- Cover the unit to protect it from dust.
Troubleshooting
Before contacting customer service, please refer to the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on. | No power supply; Power cord not properly connected. | Check power outlet; Ensure power cord is securely plugged in. |
| No cool air / Cooling function not working. | Water tank is empty or low; COOL function not activated. | Fill water tank; Press the COOL button on the control panel or remote. |
| Weak airflow. | Fan speed set too low; Air inlets/outlets blocked; Dirty cooling pads. | Increase fan speed; Clear any obstructions; Clean cooling pads. |
| Unusual noise. | Unit not on a level surface; Obstruction in fan blades (rare). | Place unit on a flat, stable surface. If noise persists and is severe, discontinue use and contact customer service. |
Specifications
| Feature | Specification |
|---|---|
| Brand | VIVOHOME |
| Model Name | Evaporative Air Cooler |
| Model Number | VH1337CA |
| Mounting Type | Freestanding |
| Color | Brown |
| Air Flow Capacity | 2400 Cubic Feet Per Minute (CFM) |
| Controls Type | Remote |
| Reservoir Capacity | 30 Liters (8 Gallon) |
| Floor Area Coverage | 323 Square Feet |
| Power Consumption | 120 Watts |
| Voltage | 110 Volts |
| Noise Level | 59 dB |
| Number of Speeds | 3 |
| Product Dimensions (D x W x H) | 15"D x 19.9"W x 34.4"H |
| Item Weight | 23.8 pounds |
| Included Components | Remote Control |

Image: Visual representation of the air cooler's dimensions.
Warranty and Support
Warranty Description: Limited 1 year warranty.
For product support, troubleshooting assistance, or warranty claims, please contact VIVOHOME customer service. Refer to the contact information provided with your purchase or visit the official VIVOHOME website.
Online Resources:
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