Bay Alarm Medical Lockbox Instruction Manual

Introduction

The Bay Alarm Medical Lockbox is designed to provide secure and convenient access to your home for authorized emergency personnel such as paramedics, ambulance services, firefighters, and police. This robust, weatherproof lockbox eliminates the need for forced entry during emergencies, protecting your property while ensuring rapid response. It features a customizable four-digit combination code and is built from durable, scratch-resistant materials.

Setup

Follow these steps to set up your Bay Alarm Medical Lockbox and customize its combination code.

1. Initial Opening and Code Reset

The lockbox comes with a preset combination of 0-0-0-0. To open:

1. Align the dials to 0-0-0-0.
2. Pull down the shackle (the U-shaped metal bar) to open the lockbox.
3. Locate the reset lever inside the lockbox, typically on the inside of the door or near the bottom. It is often a small metal or plastic lever.
4. Move the reset lever from position A to position B (or from left to right, depending on the model).

Figure 1: Internal view of the lockbox, highlighting the shackle release, spare key storage area, and the rubber plug/reset lever. The reset lever is crucial for changing the combination.

2. Setting Your New Combination

While the reset lever is in the reset position (B):

1. Rotate the combination dials to your desired four-digit code. Choose a memorable but secure combination.
2. Once your new code is set, move the reset lever back to its original position (A). This locks in your new combination.
3. Important: Scramble the dials immediately after setting your new code to ensure it is properly locked in and to test it.

Figure 2: Front view of the Bay Alarm Medical Lockbox, showing the four combination dials. The default code is 0-0-0-0.

3. Mounting the Lockbox

The lockbox is designed to hang securely on a door knob, fence, or other suitable fixture.

1. Open the lockbox using your newly set combination.
2. Press the shackle release button (located at the top inside the lockbox) to release the shackle.
3. Place the shackle around the desired mounting point (e.g., door handle).
4. Reinsert the shackle into the lockbox body until it clicks securely into place.

Figure 3: The lockbox securely hanging on a door, demonstrating its intended use for external key storage.

Operating Instructions

Once set up, operating the lockbox is straightforward.

1. Storing Keys

1. Enter your four-digit combination and pull down the shackle to open the lockbox.
2. Place your house keys or other small items into the designated spare key storage area inside the lockbox.

Figure 4: Keys placed inside the lockbox's storage compartment, ready for secure keeping.

2. Securing the Lockbox

1. Close the lockbox door firmly.
2. Scramble the combination dials to lock the mechanism and prevent unauthorized access.

Figure 5: A person adjusting the combination dials on the lockbox, demonstrating the process of setting or scrambling the code.

Maintenance

The Bay Alarm Medical Lockbox is designed for durability and minimal maintenance.

• Cleaning: Wipe the exterior with a damp cloth to remove dirt or grime. Avoid abrasive cleaners or solvents that could damage the finish.
• Weather Resistance: The lockbox is weatherproof, designed to withstand various outdoor conditions. However, extreme temperatures or prolonged exposure to harsh elements may affect its longevity.
• Scratch Resistance: The material is scratch-resistant, maintaining its appearance over time.

Troubleshooting

Common issues and their solutions.

• Lockbox will not open:
  • Ensure the correct combination is entered precisely. Each dial must align perfectly with the indicator mark.
  • Verify that the dials are not stuck or obstructed. Gently wiggle them to ensure free movement.
  • If the combination was recently changed, double-check that you are using the new code.
• Forgot the combination:

  Unfortunately, if the combination is forgotten and the lockbox is closed, there is no master key or backdoor reset mechanism. It is crucial to remember your combination or keep it in a secure, accessible location known only to trusted individuals.

• Shackle is difficult to release/insert:
  • Ensure the lockbox is fully open and the shackle release button is pressed firmly.
  • Check for any debris or obstruction in the shackle mechanism.

Specifications

Warranty Information

Bay Alarm Medical products typically come with a limited warranty covering manufacturing defects. For specific details regarding the warranty period and terms for your VL320001 Lockbox, please refer to the official Bay Alarm Medical website or contact their customer support directly. Keep your purchase receipt as proof of purchase.

Customer Support

For further assistance, technical support, or inquiries about your Bay Alarm Medical Lockbox, please visit the official Bay Alarm Medical website or contact their customer service department. Contact information can usually be found on their website or on the product packaging.

Online Support: Bay Alarm Medical Store on Amazon