Introduction
The Shark CarpetXpert with StainStriker is a versatile 2-in-1 cleaning system designed for deep cleaning carpets, area rugs, and upholstery, as well as targeted spot and stain elimination. This manual provides essential information for safe operation, maintenance, and troubleshooting to ensure optimal performance of your cleaner.
Important Safety Information
Please read all instructions carefully before using your Shark CarpetXpert with StainStriker. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Always disconnect the appliance from the power supply before cleaning or performing maintenance.
- Do not immerse the cleaner in water or other liquids.
- Use only Shark cleaning solutions as specified in this manual. Using other solutions may cause excessive foaming or damage the unit.
- Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
- Do not use on wet surfaces or where water is present.
- Store the appliance indoors in a dry place.
What's Included
Your Shark CarpetXpert with StainStriker package includes the following components:

Image: The Shark CarpetXpert with StainStriker upright cleaner shown with its various accessories: 3.5-inch Reversible Bristle Tool, Integrated Crevice Tool, Pet Mess Extractor Tool, 12 oz. Shark Deep Clean Pro Formula, and 16 oz. Shark OXY Multiplier Formula.
- Shark CarpetXpert with StainStriker Upright Deep Carpet Cleaner
- 3.5 inch Reversible Bristle Tool
- Integrated Crevice Tool
- Pet Mess Extractor Tool
- 12 oz. Deep Clean Pro Formula
- 16 oz. OXY Multiplier Formula
Setup
Follow these steps to assemble and prepare your cleaner for first use:

Image: The fully assembled Shark CarpetXpert with StainStriker upright cleaner, ready for use.
- Carefully remove all components from the packaging.
- Insert the handle into the main body of the cleaner until it clicks securely into place.
- Ensure the clean water tank and dirty water tank are properly seated.
- Fill the clean water tank with water up to the indicated fill line. Add the appropriate amount of Shark Deep Clean Pro Formula as per the bottle instructions.
- For spot cleaning, attach the desired tool (e.g., Pet Mess Extractor Tool) to the integrated hose. Ensure the StainStriker OXY Multiplier Formula is loaded into the handheld tool's reservoir.
Operating Instructions
Deep Carpet Cleaning (CarpetXpert Technology)
For whole-home carpet and area rug cleaning, use the upright mode. This mode utilizes a high-speed brushroll, PowerSpray high-pressure spray, and powerful suction for effective dirt and grime removal.

Image: Close-up view of the CarpetXpert brushroll and spray nozzles, demonstrating the high-pressure spray and powerful suction on a carpet.
- Ensure the clean water tank is filled with water and Deep Clean Pro Formula.
- Plug the cleaner into a grounded outlet.
- Press the power button to turn on the unit.
- Push the cleaner forward slowly to apply cleaning solution and scrub the carpet.
- Pull the cleaner backward slowly to suction up the dirty solution. For faster drying, make additional passes without pressing the trigger.
Spot & Stain Elimination (StainStriker Technology)
The integrated handheld tool with StainStriker Technology is designed for targeted cleaning of stubborn spots and stains on carpets, upholstery, and stairs. It mixes two unique chemicals on contact for enhanced stain removal.

Image: The StainStriker handheld tool positioned next to bottles of Shark Deep Clean Pro Formula and Shark OXY Multiplier Formula, illustrating the dual-activated cleaning solution.

Image: A person using the handheld StainStriker tool to clean a stain on upholstery, demonstrating its effectiveness.
- Detach the handheld tool from the main unit. Ensure the OXY Multiplier Formula is in its reservoir.
- Select the appropriate tool for the stain (e.g., 3.5-inch Reversible Bristle Tool for general stains, Pet Mess Extractor Tool for pet messes, Integrated Crevice Tool for tight spaces).
- Press the trigger on the handheld tool to spray the dual-activated solution onto the stain.
- Scrub the stain gently with the tool's bristles.
- Release the trigger and use the tool to suction up the dirty solution. Repeat as necessary until the stain is removed.
Pet Mess Extractor Tool
The specialized Pet Mess Extractor Tool is designed to efficiently collect debris and liquid from pet accidents. Its easy-to-empty onboard chamber simplifies cleanup.

Image: The Pet Mess Extractor Tool being used on a carpet to clean a pet mess, with a golden retriever in the background.
Attach the Pet Mess Extractor Tool to the handheld hose and follow the spot cleaning instructions above. The tool's design helps contain pet messes for easier disposal.
Dual Tank Technology
The cleaner features a dual tank system that keeps clean water and cleaning formula separate from dirty water. This ensures you are always cleaning with fresh solution.
Ultra-Fast Dry Times
Shark's CarpetXpert technology and powerful suction are engineered to deliver ultra-fast dry times, preventing oversoaking of your carpets. For best results, make additional dry passes over the cleaned area without dispensing solution.
Maintenance
Regular maintenance ensures the longevity and optimal performance of your cleaner.
Emptying and Cleaning Tanks

Image: A person removing and emptying the dirty water tank into a sink, showing the collected dirty water.
- Dirty Water Tank: After each use, or when the dirty water tank reaches its MAX fill line, remove it from the unit. Open the tank and pour out the dirty water. Rinse the tank thoroughly with clean water and allow it to air dry before reattaching.
- Clean Water Tank: Empty any remaining solution from the clean water tank after each use. Rinse thoroughly and allow to air dry.
Cleaning the Brushroll and Nozzle
- Periodically check the brushroll for any tangled hair or debris. Remove the brushroll cover (refer to the diagram in your quick start guide) and carefully cut away any obstructions.
- Rinse the brushroll and nozzle cover under running water. Ensure they are completely dry before reassembling.
- Wipe down the exterior of the cleaner with a damp cloth.
Troubleshooting
If you encounter issues with your Shark CarpetXpert with StainStriker, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No Power | Not plugged in; circuit breaker tripped | Ensure unit is securely plugged into a working outlet; check circuit breaker. |
| Poor Suction | Dirty water tank full; clogged nozzle/hose; brushroll obstructed | Empty dirty water tank; clear any blockages from nozzle or hose; clean brushroll. |
| No Spray | Clean water tank empty; tank not seated correctly; solution line clogged | Refill clean water tank; ensure tank is securely in place; check for clogs in solution lines. |
| Leaking | Tanks not properly sealed; incorrect cleaning solution used (excessive foaming) | Ensure all tanks and caps are securely fastened; use only recommended Shark cleaning solutions. |
Specifications
| Feature | Detail |
|---|---|
| Brand | Shark |
| Model Name | Shark EX201 |
| Style | CarpetXpert with StainStriker |
| Color | Teal |
| Item Weight | 18.05 Pounds |
| Product Dimensions | 13.15"D x 11.97"W x 43.5"H |
| Capacity | 30.4 Gallons (Water Tank) |
| Power Source | Powered by electrical plug |
| UPC | 622356604758 |
| Country of Origin | China |
Warranty and Support
Your Shark CarpetXpert with StainStriker is covered by a limited warranty. For specific warranty details, registration, and customer support, please visit the official Shark website or contact their customer service. Keep your purchase receipt as proof of purchase.
For further assistance, you may visit the Shark Store on Amazon.







