HOCO E63

Hoco E63 Diamond Business Wireless Bluetooth Headset User Manual

Model: E63

Brand: HOCO

1. Introduction

Thank you for choosing the Hoco E63 Diamond Business Wireless Bluetooth Headset. This manual provides detailed instructions on how to set up, operate, maintain, and troubleshoot your new headset. Please read this manual carefully before use to ensure optimal performance and longevity of your device.

2. Product Overview

The Hoco E63 is a compact and lightweight wireless Bluetooth headset designed for business and everyday use. It features Bluetooth V5.0 for stable connectivity and a comfortable in-ear design.

Hoco E63 Diamond Business Wireless Bluetooth Headset, front view

Figure 2.1: Front view of the Hoco E63 headset, showing the main body, ear hook, and control button.

Key components include the main body with integrated microphone, a multi-function button for controls, an LED indicator, and a comfortable ear hook for secure fit.

3. Setup

3.1 Charging the Headset

Before first use, fully charge the headset. The charging time is approximately 1 hour.

  • Connect the charging cable to the charging port on the headset.
  • Connect the other end of the cable to a USB power source (e.g., computer USB port, wall adapter).
  • The LED indicator will show charging status (e.g., red while charging, blue when fully charged).

3.2 Pairing with a Bluetooth Device

The Hoco E63 uses Bluetooth V5.0 for wireless connection. Follow these steps to pair your headset with your smartphone or other Bluetooth-enabled device:

  1. Ensure the headset is fully charged and turned off.
  2. Press and hold the multi-function button on the headset until the LED indicator flashes red and blue alternately, indicating it is in pairing mode.
  3. On your device, go to Bluetooth settings and enable Bluetooth.
  4. Search for available devices. You should see "Hoco E63" or a similar name in the list.
  5. Select "Hoco E63" to connect. Once connected, the LED indicator on the headset will flash blue slowly or turn off, and you will hear a confirmation tone.
  6. If prompted for a password, enter "0000" (four zeros).

The headset will automatically attempt to reconnect to the last paired device when powered on.

3.3 Changing Prompt Tone Language

The headset supports Chinese and English prompt tones.

  • When the headset is not paired with any device, double-click the multi-function button to switch between Chinese and English prompt tones.

4. Operating Instructions

Man wearing Hoco E63 Diamond Business Wireless Bluetooth Headset

Figure 4.1: The Hoco E63 headset worn on the ear, demonstrating its discreet and comfortable fit.

4.1 Power On/Off

  • Power On: Press and hold the multi-function button for approximately 3 seconds until the LED indicator flashes blue and you hear a power-on tone.
  • Power Off: Press and hold the multi-function button for approximately 5 seconds until the LED indicator flashes red and you hear a power-off tone.

4.2 Call Management

  • Answer Call: Short press the multi-function button when an incoming call rings.
  • End Call: Short press the multi-function button during a call.
  • Reject Call: Press and hold the multi-function button for approximately 2 seconds when an incoming call rings.
  • Redial Last Number: Double-click the multi-function button when not on a call.

4.3 Music Playback

  • Play/Pause: Short press the multi-function button during music playback.
  • Note: Volume control and track skipping functions are typically controlled directly from your connected device, as the headset features a single multi-function button.

5. Maintenance

Proper maintenance ensures the longevity and optimal performance of your Hoco E63 headset.

  • Cleaning: Use a soft, dry, lint-free cloth to clean the headset. Do not use abrasive cleaners, alcohol, or chemical solvents.
  • Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
  • Battery Care: To preserve battery life, avoid fully discharging the battery frequently. Charge the headset regularly, even if not in use for extended periods.
  • Water Resistance: The headset is not water resistant. Avoid exposure to liquids, moisture, or high humidity.

6. Troubleshooting

If you encounter issues with your Hoco E63 headset, please refer to the following common problems and solutions:

ProblemPossible Solution
Headset does not power on.Ensure the headset is fully charged. Connect it to a power source and allow it to charge for at least 15 minutes before attempting to power on again.
Cannot pair with device.
  • Ensure the headset is in pairing mode (LED flashing red and blue alternately).
  • Make sure Bluetooth is enabled on your device.
  • Move the headset closer to your device (within 10 meters).
  • Turn off and on Bluetooth on your device, then try searching again.
  • If previously paired, try "forgetting" or "unpairing" the headset from your device's Bluetooth list and then re-pair.
No sound or low volume.
  • Check the volume level on both the headset and your connected device.
  • Ensure the headset is properly connected to your device.
  • Try playing different audio sources.
Connection is unstable or frequently disconnects.
  • Ensure there are no obstacles between the headset and your device.
  • Move away from other wireless devices that might cause interference (e.g., Wi-Fi routers, other Bluetooth devices).
  • Re-pair the headset with your device.

7. Specifications

FeatureDetail
Model NameE63
Bluetooth Version5.0 (Chip: JLAC6963)
Battery Capacity70mAh
Charging TimeApproximately 1 hour
Talk/Music TimeUp to 6 hours
Standby TimeUp to 180 hours
Connectivity TechnologyWireless (Bluetooth)
MaterialAcrylonitrile Butadiene Styrene (ABS)
Item Weight6 Grams
Package Dimensions20.4 x 12.8 x 8 cm
Special FeaturesMicrophone Included
Control TypeMedia Control (Multi-function button)
Water Resistance LevelNot Water Resistant
Compatible DevicesCellphones, Tablets, Telephones

8. Warranty and Support

8.1 Warranty Information

The Hoco E63 Diamond Business Wireless Bluetooth Headset comes with a standard manufacturer's warranty. Please refer to the warranty card included with your purchase or contact your retailer for specific warranty terms and conditions. This warranty typically covers defects in materials and workmanship under normal use.

8.2 Customer Support

For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact the retailer where you purchased the product or visit the official HOCO website for support contact information. Please have your product model number (E63) and proof of purchase ready when contacting support.

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