1. Introduction
Thank you for choosing the OKAI EA10 Electric Scooter with Seat. This manual provides essential information for the safe operation, assembly, maintenance, and troubleshooting of your scooter. Please read this manual thoroughly before your first ride to ensure optimal performance and safety.

Image 1.1: OKAI EA10 Electric Scooters in black and white.
2. Safety Information
Your safety is paramount. Always wear a helmet and appropriate protective gear when riding. Familiarize yourself with local laws and regulations regarding electric scooter use. Avoid riding in wet conditions, on uneven surfaces, or at night without proper lighting. Do not perform stunts or ride with passengers. Ensure the scooter is fully charged and all components are secure before each use.
- Always wear a helmet and protective gear.
- Check local regulations for electric scooter use.
- Inspect the scooter before each ride for loose parts or damage.
- Do not exceed the maximum weight limit of 220 lbs (100 kg).
- Avoid riding in heavy rain or through puddles.
- Maintain a safe speed and distance from other vehicles and pedestrians.
3. Package Contents
Upon opening the package, verify that all items are present and in good condition:
- OKAI EA10 Electric Scooter with Seat
- Charger
- User Manual
- Front Basket Accessory (compatible with OKAI EA10, detachable and easy to install)
- Assembly Tools (if required)

Image 3.1: Included front basket accessory with dimensions.
4. Setup
Follow these steps to prepare your OKAI EA10 Electric Scooter for its first ride:
- Unfold the Scooter: Carefully lift the handlebar stem until it locks into the upright position. Ensure the folding mechanism is securely latched.
- Attach Handlebars: If the handlebars are separate, slide them onto the stem and tighten any securing bolts with the provided tools. Ensure they are aligned and firm.
- Install Seat: Insert the seat post into the designated slot and adjust the height to your comfort. Secure it firmly.
- Install Front Basket (Optional): Attach the front basket to the designated mounting points on the handlebar stem as per the accessory instructions.
- Initial Charge: Before first use, fully charge the scooter's battery. Connect the charger to the charging port and then to a power outlet. The indicator light on the charger will change when charging is complete (typically 4 hours).
- Tire Pressure Check: Ensure tires are inflated to the recommended pressure (refer to tire sidewall for details).
5. Operating Instructions
Once assembled and charged, you are ready to operate your scooter.
5.1 Power On/Off
Press and hold the power button on the display panel to turn the scooter on or off.
5.2 Riding
- Place one foot on the deck and push off with the other foot to gain initial momentum.
- Once moving, gently press the throttle lever to engage the motor.
- Adjust speed using the throttle.
5.3 Braking
The OKAI EA10 is equipped with mechanical drum brakes on both the front and rear wheels, and an electronic brake on the rear. To brake, gently squeeze the brake levers on the handlebars. For emergency stops, apply both brakes simultaneously and evenly.

Image 5.1: Handlebar controls and display.
5.4 Charging
The removable battery allows for convenient charging. Connect the charger to the battery port and a standard wall outlet. The charging time is approximately 4 hours for a full charge.
6. Maintenance
Regular maintenance ensures the longevity and safe operation of your scooter.
- Cleaning: Wipe the scooter with a damp cloth. Do not use high-pressure water or immerse the scooter in water.
- Tires: Regularly check tire pressure and for any signs of wear or damage. Replace worn tires promptly.
- Brakes: Inspect brake levers, cables, and pads for wear. Adjust or replace as needed to ensure effective braking.
- Battery Care: Store the scooter in a cool, dry place. If storing for extended periods, charge the battery to 50-70% every 30-60 days to prevent deep discharge.
- Fasteners: Periodically check all bolts and screws for tightness.
7. Troubleshooting
This section addresses common issues you might encounter.
| Problem | Possible Cause | Solution |
|---|---|---|
| Scooter does not power on | Low battery; Loose connections; Faulty power button | Charge battery; Check all connections; Contact support |
| Motor not engaging | Throttle issue; Brake engaged; Low battery | Ensure throttle is pressed correctly; Release brake; Charge battery |
| Reduced range/speed | Low tire pressure; Overload; Battery degradation | Inflate tires; Reduce load; Contact support for battery check |
| Brakes feel weak | Worn brake pads; Loose cable; Improper adjustment | Inspect and adjust brake components; Replace worn parts |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | OKAI |
| Model Name | OKAI ES20 US BLACK-UL (also known as EA10) |
| Color | Grey |
| Age Range Description | Adult |
| Special Feature | Foldable |
| Weight Limit | 220 Pounds (100 kg) |
| Product Dimensions | 113L x 45W x 114.5H centimeters |
| Number of Wheels | 2 |
| Wheel Material | Rubber |
| Frame Material | Aluminum |
| Wheel Size | 8.5 Inches |
| Suspension Type | Rear Suspension |
| Handle Type | Ergonomic |
| Brake Type | Front: Mechanical Drum Brake, Rear: Mechanical Drum Brake + Electronic Brake |
| Battery Charge Time | 4 Hours |
| Recommended Uses | Daily Commute |
| Included Elements | OKAI Front Basket Accessory (detachable, easy to install) |
| UPC | 608938951953 |
9. Warranty and Support
9.1 Warranty Information
The OKAI EA10 Electric Scooter is covered by a manufacturer's limited warranty. Please refer to the warranty card included in your package for specific terms, conditions, and duration. Keep your proof of purchase for warranty claims.
9.2 Customer Support
For technical assistance, spare parts, or any questions not covered in this manual, please contact OKAI customer support. You can typically find contact information on the official OKAI website or on your product packaging.
Please note: Contact information for support may vary by region.