OKAI Beetle EA10 Series Electric Scooter Instruction Manual

Manufacturer: OKAI | Website: www.okai.co

1. Introduction

Thank you for purchasing the OKAI electric scooter. OKAI sincerely hopes that you can ride the scooter safely and enjoy a comfortable riding experience. Since riding a scooter carries certain risks, please read this practical manual carefully before riding, and adequately prepare before going on the road. Please keep the instruction manual in case you need it from time to time. If you give the electric scooter to others, please also provide them with this user manual. Failure to comply with this user manual may cause serious injury to people or cause damage to the product. OKAI does not assume any responsibility for this. In order to be concise and easy to read, the OKAI E-Scooter will be referred to as "product" in the following content.

1-1. Technical Data

ItemContentEA10AEA10C
Dimensions (unfolded): LxWxH1145*533*1045mm1145*533*1045mm
Dimensions (folded): LxWxH1145*554 *614mm1145*554 *614mm
Wheel Base882mm882mm
N.W.28kg29kg
Max Speed25km/h / 15mph25km/h / 15mph
*Range40Km55Km
Max Gradient20%20%
Power consumption per hundred of kilometer0.94 kW·h/100km0.9 kW·h/100km
Adapted TerrainPavementPavement
Operating Temperature0~40℃0~40℃
Storage Temperature-20~50℃-20~50℃
Undervoltage Protection33V39V
Overcurrent Protection22A22A
IP RatingFinished productIPX5IPX5
Charging Time2A:6h; 3A:4h2A:6h; 3A:4h
Battery SpecificationsBattery TypeLi-ion BatteryLi-ion Battery
Rated Voltage36V47V
Max Charging Current5A5A
Rated Capacity10.4Ah10.4Ah
BMS10 series 4 parallel13 series 4 parallel
Battery QuantityNegative point port 40PcsNegative point port 52Pcs
Swappable Battery? (Yes or No)YesYes
Charging Cabinet Version//
Motor SpecificationsMotor Size10inch10inch
Max Torque23N.m28N.m
Rated Voltage36V48V
Rated Power350W350W
Max Power750W900W
Rated Speed530±15 r/min530±15 r/min
Motor Control ModeBrushless gearless motorBrushless gearless motor
Braking Distance4.5m4.5m
Brake TypeThe front wheel is equipped with a mechanical drum brake. The rear wheel is equipped with a mechanical drum brake + electronic brake.The front wheel is equipped with a mechanical drum brake. The rear wheel is equipped with a mechanical drum brake + electronic brake.
Tire SizeFront:10inch, Rear:10inchFront:10inch, Rear:10inch
Tire MaterialVacuum tiresVacuum tires
ChargerInput Voltage100-240V100-240V
Output Voltage42V54.6V
Output Current2A2A
UserMinimum Load40kg40kg
Max Load100kg100kg
AGE Recommended>14 years old>14 years old
Height Required120-200cm120-200cm
LightBrake LightLight off/low light flashing alternatelyLight off/low light flashing alternately
CharacteristicsRiding ModeZero start (Rear drive)Zero start (Rear drive)
CertificationFCC, UL testing reportFCC, UL Certification
BluetoothFrequency Band2.4000-2.4835GHz2.4000-2.4835GHz
Max Frequency Band Power20mW20mW
PackingManner Of Packing1pc/ctn1pc/ctn
G.W.32.5kg33.5kg

*Endurance: When fully charged, with a load of 75kg, an ambient temperature of 25℃, driving on a flat road at a constant speed of 60% of the maximum speed. Factors affecting battery life include: speed, ambient temperature, climbing, number of starts and stops, etc.

1-2. Symbol Explanations

  • [DANGER] Indicates a hazard signal with a high degree of danger. If not avoided, death or serious injury may occur.
  • [WARNING] A hazard signal that indicates a moderate hazard. If not avoided, death or serious injury may occur.
  • [CAUTION] A hazard signal that indicates a lower hazard. If not avoided, mild or moderate injury may occur.
  • [INFO] This symbol marks additional information and instructions about the product and its use.
  • [CE Mark] This symbol stands for "conforms to EU standards", meaning "conforms to" EU Directive. The manufacturer makes a CE mark to confirm that the product complies with applicable European directives and regulations.
  • [Read Manual] Please read the instruction manual carefully before use.
  • [Positive/Negative] Positive and negative display.
  • [Class II Protection] This product is a second-class protection product.
  • [Weight Limits] Max Load: 100kg, Min Load: 40kg. This product can only be used by people weighing more than 40 kg and less than 100 kg.
  • [Wear PPE] Wear personal protective equipment (PPE).
  • [One Person Only] The product can only be used by one person at a time.
  • [For Flat, Dry Roads Only] It can only be used on flat and dry roads.
  • [Do Not Use After Alcohol/Sedatives] Please do not use this product after taking alcohol, sedatives or psychotropic drugs.
  • [Min Age: 14] Minimum age: 14 years old.
  • [Do Not Enter Road] Do not enter the road with these signs.

1-3. List of finished product and parts

The electric scooter consists of the following parts:

  • Brake lever [Brake Lever]
  • Bell ?
  • Foldable Steering Column [Steering Column]
  • Basket mounting screw hole
  • Side reflector
  • Safety buckle
  • Steering Column Latch [Steering Column Latch]
  • Front fork
  • 10-inch drum brake front wheel group
  • Throttle [Throttle]
  • Display [Display]
  • Grips
  • Hook
  • Kickstand
  • Seat [Seat]
  • Foldable Seat Column [Seat Column]
  • Rear fender
  • 10-inch drum brake motor Rear assembly
  • Foot Rest / Battery Compartment [Battery Compartment]

Dimensions (EA10A/EA10C): Length 1145*Width 533*Height 1045mm (unfolded).

2. Intended Use

An electric scooter is intended for sport and entertainment purposes, not for use as a means of transportation. However, when used in public areas (as permitted by local laws and regulations), it carries potential safety risks for all vehicles. Drive strictly in accordance with the instructions in this manual to ensure the safety of yourself and others, and to comply with national and local traffic laws and regulations.

[WARNING] Driving an electric scooter on public roads or other public places, even if fully compliant with this guide, may still expose you to risks from illegal driving or improper operation by others, or other vehicles. Similar to walking or cycling, you can be injured by other vehicles. The faster you drive, the longer the braking distance. Emergency braking on smooth surfaces can cause wheel slip, loss of balance, or falls. Therefore, it is crucial to be vigilant, maintain a proper speed, and keep a safe distance from others.

When driving on unfamiliar terrain, stay alert and drive at a low speed. Respect pedestrians' right of way and avoid frightening them, especially children.

In countries or regions without specific electric scooter regulations (e.g., China), comply with the safety requirements in this manual. Zhejiang Okai Vehicle Co., Ltd. is not liable for financial losses, loss of life, legal disputes, or other unfavorable events resulting from violations of recommended uses.

To avoid potential injury, do not lend the scooter to untrained individuals. If lending to a friend, teach them how to operate it and ensure they wear protective equipment.

Perform a basic inspection before each ride. If parts are loose, battery life is significantly reduced, tires are worn, or steering is noisy/malfunctioning, stop using the scooter immediately.

3. Safety Instructions

This section lists the safety instructions that should be followed when using this product.

3-1 General Safety Instructions

It may be dangerous to use this product! Learn to use the product step by step and spend enough time practicing. Follow all tips and warnings in this manual to reduce the risk of injury. Even with practice, guidance, or expertise, loss of control, collisions, or falls can occur, leading to serious harm.

  1. Keep printed instructions for reference and read carefully before use.
  2. Maximum speed allowed: 25 km/h (15 mph).
  3. Pregnant women, disabled individuals, and those with heart, head, back, or neck conditions (or recent surgeries on these areas) should not use this product.
  4. Do not use this product after taking alcohol, sedatives, or psychoactive drugs.
  5. Keep a distance of at least 1m/3ft from pedestrians, other vehicles, and obstacles.
  6. Use this product only when the environment permits and the personal safety of bystanders is guaranteed.
  7. Pay attention to obstacles in front and far away.
  8. This product is for one person only. Do not ride with others. Do not make sharp turns at high speeds.
  9. Avoid sudden acceleration or braking; do not lean your body for acceleration.
  10. Excessive forward or backward leaning is strictly prohibited.
  11. Do not misuse this product. Do not use it on roadsides, ramps, skate parks, empty swimming pools, or similar areas.
  12. Do not use this product to cross obstacles, slopes, ice, or snow, nor climb or descend steep slopes, stairs, or escalators. Do not expose this product to rain.
  13. Do not use this product in puddles deeper than 2cm / 0.76in, as water may enter the motor.
  14. Do not jump on this product. Do not attempt acrobatics or unintended activities.
  15. To avoid distraction, do not wear earphones, make calls, take pictures/videos, or engage in non-riding activities. Maintain awareness of your surroundings at all times.
  16. Always hold both handlebars when riding.
  17. Avoid using this product at night or in low visibility conditions.
  18. When encountering pedestrians or obstacles, check if you can pass safely.
  19. Use this product and its accessories at appropriate temperatures. Pay attention to battery charging temperature requirements.
  20. Always wear personal protective equipment (wrist, knee, head, and elbow protection) suitable for your weight and size to avoid injury. Local laws may require helmets. Safety mirrors are also suggested.
  21. According to French traffic rules, reflective clothing and a helmet are strongly recommended when riding.
  22. Do not hang other products or vehicles on this product.
  23. When not in use, park the product using the kickstand.
  24. Any load added to the handlebars will affect the scooter's stability.
  25. [WARNING] The braking distance will be extended under humid conditions.
  26. [WARNING] Mechanical parts are subject to stress and wear. Different materials and parts may react differently. If a part exceeds its service life, it may break suddenly, causing injury. Cracks, scratches, and discoloration indicate a part has exceeded its service life and should be replaced promptly.
  27. [WARNING] Keep plastic covers away from children to prevent suffocation.
  28. Spend enough time practicing to avoid accidents due to lack of skill.
  29. If training is required, the seller may provide tutorials.
  30. Ring the bell ? to alert pedestrians or cyclists when approaching them.
  31. When passing through protected passages (e.g., crosswalks), dismount and walk the scooter.
  32. Always prioritize your safety and the safety of others.
  33. Do not use this product for other purposes, such as carrying people or objects.
  34. Using the brake for extended periods may cause it to heat up. Avoid touching hot brakes to prevent burns.
  35. Regularly check all bolts and screws, especially axles, folding system, steering system, and brake shaft.
  36. Refitting this product, including steering tubes, sleeves, rods, folding mechanisms, and rear brakes, is prohibited.
  37. Do not use accessories or additional items not approved by the manufacturer.
  38. Riding noise should not exceed 70dB.
  39. Users must wear shoes when using the product.
  40. This appliance can be used by children aged 14 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
  41. City traffic has obstacles like curbs or steps. Avoid obstacle jumps. Anticipate and adapt your trajectory and speed to pedestrians before crossing obstacles. Dismount if obstacles become dangerous due to shape, height, or slippage.
  42. Consult your seller for appropriate training organizations.
  43. Avoid high traffic or overcrowded areas.
  44. Always anticipate your trajectory and speed, respecting traffic laws and the rights of the most vulnerable.
  45. Notify your presence when approaching pedestrians or cyclists if you are not seen or heard.
  46. Cross protected passages on foot.
  47. In all cases, take care of yourself and others.
  48. Power off the vehicle during charging.
  49. Do not divert the use of the vehicle.
  50. This vehicle is not intended for acrobatic use.
  51. [CAUTION] The brake may become hot during use. Do not touch after use.
  52. Regularly check the tightening of all bolted elements, particularly wheel axles, the folding system, the steering system, and the brake shaft.
  53. Eliminate any sharp edges caused by use.
  54. Do not modify or transform the vehicle, including the steering tube and sleeve, stem, folding mechanism, and rear brake.
  55. Self-tightening nuts and other fastenings may lose efficiency and require retightening.
  56. [WARNING] As with any mechanical component, a vehicle is subject to high stresses and wear. Materials and components may react differently to wear or fatigue. If a component's service life is exceeded, it may break suddenly, risking injury. Cracks, scratches, and discoloration indicate a component has exceeded its service life and should be replaced.
  57. To prevent theft, use a physical lock when the scooter is not in use.
  58. [WARNING] Risk of Fire and Electric Shock. No User Serviceable Parts.
  59. (French) [AVERTISSEMENT] Risque d'incendie et d'électrocution. Aucune pièce réparable par l'utilisateur.
  60. Prolonged exposure to UV rays, rain, and the elements may damage enclosure materials; store indoors when not in use.

Failure to use common sense and heed the above warnings will increase the risk of serious injury or even death, so be careful!

3-2 Battery Safety Precautions

  • Do not expose the battery to excessive heat (sunlight, fire, etc.) to avoid explosion risk.
  • If the product is not used for more than 30 days, fully charge the battery.
  • Fully charge the battery every 90 days to prevent self-discharge and damage.
  • If the battery emits a strong smell or becomes hot, stop using the product immediately. Do not open the casing or attempt to disassemble the battery.
  • Dispose of the battery correctly and safely.

3-3 Safety Instructions for Battery Charger

  • Use only the original battery charger provided with the product.
  • The battery charger is not suitable for children under 14, people with mental disorders, or disabled individuals unless supervised by a guardian.
  • Check for damage to the power plug and cable. If damaged, they must be replaced by the manufacturer, a service agent, or similarly qualified personnel to avoid danger.
  • Before cleaning, storage, or transportation, disconnect the charger from the power source and allow it to cool down.
  • Protect electrical components from moisture. Do not immerse the charger in water or other liquids during cleaning or use to prevent electric shock.
  • When charging, place the product in a well-ventilated area. Disconnect the charger from the power source immediately after the battery is fully charged.
  • Regularly check the battery charger for damage. A damaged charger must be repaired before use. Do not use a damaged charger.
  • Do not connect a damaged product to the battery charger; this poses an electric shock risk.
  • Do not disassemble the battery charger. Repairs must be performed by qualified after-sales service personnel. Incorrect assembly can cause fire or electric shock.
  • Do not use the charger near flammable or explosive items due to fire and explosion risks.
  • Check technical data before connecting the charger to the power source; improper use can cause fire. The charger is for indoor use only.
  • Do not misuse the charger. It is only suitable for this product; use with other products may cause fire or electric shock.
  • Ensure the charger and charging port are properly connected and free from foreign objects.
  • Keep the charging port clean, dry, and free from dust and humidity. Do not place objects on or cover the charger, as this may cause the battery to overheat. Do not place the charger near heat sources.
  • Ensure the power line is placed where it cannot be tripped on, stepped on, or damaged, to prevent material damage and personal injury.
  • Do not disconnect the charger by pulling the power line; always remove the plug manually.
  • Do not attempt to charge non-rechargeable batteries.

4. How To Use

4-1 Using the product for the first time

This section provides information on how to use the product correctly. Follow these instructions to ensure user safety and product longevity.

  1. Open the package and remove the accessories box and foam from the middle slot.
  2. Remove the head tube and steering tube from the foam. Lift the steering tube slightly and insert the head tube into the steering tube. Lift the pre-installed head module into an upright position. Use the [Hexagon Wrench] tool to tighten the head tube with four M6 screws. Insert the [Handlebar] into the [Steering Column].
  3. Remove the top three foam pieces.
  4. Steering Column Installation: Stand up the [Steering Column] and pull the [Steering Column Latch] upward to secure it. Clamp the [Fixing Ring] into the slot of the [Steering Column Latch] for a secondary safety level.
  5. Seating Column Installation: Stand up the [Seating Column] and secure it with the [Seating Column Latch]. Insert the [Seat Cushion] into the seat tube retaining groove, align the body, and tighten the seat screws with a wrench.
  6. Get the vehicle out of the package.
  7. Use the [Key] to open the battery pedal cover and connect the [Battery Plug] to power up the vehicle. Open the front [Charging Port] cover on the right side of the vehicle and connect the [Adapter] charger to charge the vehicle. Insert the adapter into the charging port on the battery. Connect to the vehicle charging port. Plug in power. Note: For first use, connect the charger to activate the vehicle.
  8. Use the [Key] LOGO surface to touch the meter, or touch the LOGO surface of the [Key] to turn on the meter. Alternatively, press the unlock button on the [Key] to enter P mode. Press the left handlebar button to enter cycling mode.
  9. Remote Key (With NFC function): Touch the LOGO surface of the [Key] to turn on the meter, or click the unlock button on the [Key] to turn it on and enter P mode. Click the function button on the left handlebar to enter riding mode.
    • Function Button (left button of handlebar): After the vehicle is started into P mode, press to enter riding mode. Press and hold for about 3 seconds to power off. Press once to turn the headlights on/off. Press twice to switch between E (pedestrian mode, max 5km/h), L (economy mode, max 15km/h), and H (sports mode, max 25km/h). Press five times in riding mode to switch the speed unit.
    • Cruise Control: The APP enables cruise control. When the vehicle speed is greater than 5km/h, press and hold the function button for 2 seconds to enter cruise mode.

Display and Controls:

  • [Brake Lever]
  • [Bell] ?
  • [Function Button]
  • [Bluetooth] [Lock car display] [NFC]
  • [Speed up] (Throttle)
  • [Headlight]
  • [Speed display] [Speed unit] [Fault display] [Gear] [Battery status]
  1. Wear a [Helmet] ⛑️ and [Protective Gear].
  2. Pre-Ride Check: Check the vehicle before each use. If the [Steering Column] feels loose, check and tighten screws. Squeeze the [Brake Lever] to confirm brakes are working.
  3. Twist the [Throttle] to accelerate.
  4. Release the [Throttle] to reduce speed, and squeeze the [Brake Lever] to brake.
  5. To turn, slightly turn the handle and shift your center of gravity.
  6. To stop, release the accelerator and squeeze the brakes. Lay down the [Kickstand] and lean the scooter slightly to keep it upright.

Safety Warnings During Operation:

  • Pay attention to speed when riding downhill.
  • Watch out for your head.
  • Pay attention to other vehicles on the road.
  • Do not shake the scooter.
  • Do not use your mobile phone while riding.
  • Do not ride the electric scooter on rainy days.
  • Do not use the electric scooter to carry people.
  • Always keep your hands on the handlebars.
  • Do not cross large gaps or steps.
  • Do not step on the fender.
  • Do not press the throttle when pushing the electric scooter.
  • Do not stand on the scooter with one leg.
  • Do not put heavy items on the electric scooter.

Folding Operation:

  1. Separate the [Fixing Ring] from the [Folding Handle].
  2. Move the [Steering Column] down so the pole can be folded. Hold the [Steering Column] to prevent it from falling.
  3. Put down the [Steering Column] to complete folding. (To fold the [Seating Column], repeat the process).

4-2 Charging the Battery

  • Charging Port: Plug the charger into the battery charging port.
  • Connect the charger to the vehicle charging port.
  • Method 1: After removing the battery from the frame, plug the charger into the battery charging port.
  • Method 2: Directly connect the charger to the vehicle charging port.

4-3 Ride Preparation

Checklist:

  • Wheels: Check that wheels are not damaged or excessively worn.
  • Loose Parts: Ensure all parts (nuts, bolts, fasteners) are secure and do not make abnormal sounds.
  • Operating Area: Ensure the area is open, flat, and free of obstacles.
  • Laws and Requirements: Comply with all local laws or regulations, especially when using on public roads.
  • Safety Equipment: Always wear personal protective equipment (wrist, knee, head, and elbow protection). Helmets may be legally required in some areas.

[WARNING] Do not ride with one hand. Do not attempt stunts or tricks while riding.

[WARNING] Driving at a moderate speed increases mileage. High speeds, frequent starting/stopping, and acceleration/deceleration reduce mileage.

5. Maintenance, Cleaning and Service

5-1 Maintain

Follow the maintenance SOP provided by OKAI. Contact the company for any questions or problems.

5-2 Clean

  • Turn off the product before cleaning.
  • Before cleaning, unplug the charger from the power source and disconnect the charging cable from the product.
  • Never use solvents or abrasive cleaners. Avoid stiff brushes, metal, or sharp objects. Solvents can damage plastics; abrasives can scratch surfaces.
  • Clean the battery charger and product with a slightly damp cloth. Wipe all parts dry afterwards.
  • [WARNING] Do not immerse the product or charger in water or other liquids. Do not place under running water, as this poses an electric shock risk.
  • [WARNING] This product cannot be cleaned using a power washer.

5-3 Storage and Transportation

  • Store the product in a dry, clean place, out of children's reach, preferably in original packaging.
  • Turn off the product during transportation.
  • Ship the product only in its original packaging. Keep the packaging for potential future shipping needs. Protect the product during transport (e.g., using straps) to prevent falls or tipping, and protect from impact and vibration, especially when transported on a vehicle.
  • [WARNING] This product contains a built-in lithium battery. Lithium-ion batteries are considered dangerous goods for transport and may only be transported if permitted by local laws and regulations.
  • If traveling by plane or other transport, check with the carrier regarding product transportation feasibility.

6. Handling

This mark indicates that this product should not be disposed of with other household waste. To prevent harm to the environment or human health from uncontrolled waste disposal, it is your responsibility to recycle this product to promote sustainable reuse of material resources.

To dispose of the used product, please contact the recycling system or the retailer. They can recycle this product in an environmentally safe manner.

Dispose of batteries in accordance with environmental protection requirements. Do not throw batteries away with daily garbage. Contact your community's recycling system or the retailer where you purchased the product.

Packaging materials can be returned to the raw material circulation. Dispose of packaging materials according to legal regulations. Information can be obtained from your community's recycling system.

7. Explanation of Error Codes

Error NumberError NameThe ReasonTroubleshooting Method
01EOvercurrent protectionThe instantaneous output current of the controller exceeds the current limit range (25A).The controller output current is less than 25A and then recovers.
02EUndervoltage protectionWhen the battery voltage is lower than 30±1V.1. The fault is resolved automatically after charging. 2. Replace the battery.
03EMotor phase line failureShort circuit of motor phase line when unlocking.1. Replace the motor. 2. Replace the controller.
04ELocked-rotor protectionThe motor is blocked or short-circuited, or the drive is faulty.1. Release the locked-rotor state. 2. Replace the motor.
05EThe upper MOS tube is damagedThe drive upper bridge MOS tube is damaged or broken down.Replace the controller.
06EDamaged lower MOS tubeThe drive lower bridge MOS tube is damaged or broken down.Replace the controller.
07EMotor Hall failureThe hall wiring sequence is wrong or the connection is bad.1. The plug-in connection is bad, reconnect it. 2. Replace the motor.
08EMotor overheatedMotor temperature exceeds the normal operating temperature.1. Stop riding and cool down, wait for the fault to resolve itself. 2. Replace the motor.
09ELever failureHandlebar malfunction or poor connection.1. Check the connection of the switch handle and eliminate the poor contact. 2. Replace the handle.
10ELeft brake failureLeft brake lever Hall failure or poor connection.1. Check the brake lever wiring to eliminate poor contact. 2. Replace the left brake lever.
11EInstrument to electronic control central control failureThe instrument communication connector is faulty or the device is faulty.1. Check the wiring of the instrument and the central control harness plug-in of the instrument, and eliminate the poor contact. 2. Replace the meter.
12EThe meter receives data timeout failureThe instrument communication connector is bad or the device is bad.1. Check the wiring of the instrument and the central control harness plug-in of the instrument, and eliminate the poor contact. 2. Replace the meter. 3. Replace the controller.
15EController firmware is missingThe controller app program is damaged.1. Re-upgrade the controller program. 2. Replace the controller.
18EHandlebar does not returnThe handle turns back into position when turning on or the handle is damaged.1. Put the transfer back into place. 2. Replace the handle. 3. Release the handle.
19ELeft brake lever is not resetThe left brake does not return or the left brake is damaged when starting up.1. Return the left brake lever. 2. Replace the left brake lever.
20ERight brake lever has not returnedThe right brake is not in position when turned on or the right brake is damaged.1. Return the right brake lever. 2. Replace the right brake lever.

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