OKAI ES520 Electric Scooter - Instruction Manual

1. Introduction

Welcome to the OKAI family. This user manual is designed to help you use your OKAI electric scooter safely and securely. Riding an electric scooter can be dangerous, so it's important to understand its operation. Keep this manual in a safe place for future reference. If you lend the scooter to someone else, ensure they also have access to this manual for safe operation.

Failure to follow the instructions in this manual may result in serious damage to the product. For clarity, the OKAI electric scooter will be referred to as the "Product" throughout this document.

The Product is an entertainment and sports tool, but may also be considered a means of transportation in public areas where permitted by local laws and regulations. As with any vehicle, there are inherent safety risks. Adhering to the instructions in this manual will help mitigate these risks and ensure compliance with traffic laws.

Be aware that even with proper operation, risks exist due to the actions of others or other vehicles. Maintain a safe speed, keep a safe distance from others, and be especially vigilant in unfamiliar areas. Always yield to pedestrians.

In regions without specific national standards or regulations for electric scooters, users must adhere to the safety requirements outlined in this manual. OKAI is not liable for any losses, injuries, disputes, or other adverse events resulting from violations of these guidelines.

Do not lend the scooter to individuals who cannot operate it safely. If lending to a friend, ensure they are taught proper operation and wear protective equipment.

Before each use, perform a basic inspection. Check for loose parts, battery performance, tire wear, unusual noises, or steering malfunctions. If any issues are found, stop using the product immediately.

2. Legal Purpose

The electric scooter is primarily an entertainment and sports tool. However, when used in public areas where permitted by law, it may also function as a means of transportation. Users must comply with all applicable national and provincial traffic laws and regulations.

Riding an electric scooter carries inherent risks, similar to cycling or walking. Increased speed leads to longer braking distances. Sudden braking on smooth surfaces can cause loss of control or falls. Always maintain a proper speed, a safe distance from others, and be alert to your surroundings, especially in unfamiliar environments.

Respect pedestrian right-of-way and avoid startling pedestrians, particularly children.

In areas lacking specific regulations, users must adhere to the safety requirements in this manual. OKAI is not responsible for any consequences arising from non-compliance.

Do not lend the scooter to inexperienced users. If lending, provide instruction and ensure the user wears protective gear.

Perform a pre-ride check: inspect for loose parts, battery life, tire wear, noises, and steering. Cease use if any issues are detected.

3. Safety Instructions

3-1. General Safety Instructions

Using this product can be dangerous. Learn to use it step-by-step and practice sufficiently. Follow all tips and warnings to reduce risks, though not all risks can be eliminated. Even with practice and expertise, loss of control, collisions, or falls may occur, leading to serious consequences.

• Maximum speed: 25 km/h (20 km/h for German version).
• Not recommended for pregnant women, individuals with heart, head, back, or neck conditions, or those who have undergone surgery in these areas.
• Do not use after consuming alcohol, sedatives, or psychoactive drugs.
• Maintain a distance of at least 1 meter from pedestrians, vehicles, and obstacles.
• Use only in environments that permit safe operation and do not endanger bystanders.
• Be aware of obstacles ahead and maintain a clear view.
• This product is for single-person use only. Do not carry passengers. Avoid sharp turns at high speeds.
• Avoid sudden acceleration or braking. Do not lean forward to accelerate.
• Avoid excessive forward or backward leaning.
• Do not use on roadsides, ramps, skate parks, or slippery surfaces.
• Do not use on slopes, ice, snow, stairs, or escalators. Do not expose to rain.
• Do not ride in puddles deeper than 2 cm, as water can damage the motor.
• Do not jump on the product or attempt acrobatics.
• Avoid distractions while riding: do not wear earphones, make calls, take pictures, or engage in other activities unrelated to riding.
• Always hold both handlebars.
• Do not ride at night or in poor lighting conditions.
• Check for safe passage when encountering pedestrians or obstacles.
• Use the product within the recommended temperature range.
• Always wear personal protective equipment (wrist guards, knee pads, elbow pads, helmet). Local regulations may mandate helmet use. Safety mirrors are also recommended.
• Do not hang the product with other items or vehicles.
• Park the scooter using the kickstand when not in use.
• Do not hang items on the handlebars, as this affects stability.
• Only use manufacturer-approved accessories and parts.
• Braking distance may increase in humid conditions.
• Before use, check steering adjustment, fastener tightness (especially folding system, steering, and brakes), and wheel condition.
• Warning: Mechanical parts under pressure and wear may fail unexpectedly. Cracks, scratches, or discoloration indicate a part may be nearing the end of its service life and should be replaced.
• Warning: Keep plastic packaging away from children to prevent suffocation.
• Practice sufficiently to avoid accidents due to lack of skill.
• Training may be available from the seller.
• Use the bell to alert pedestrians and cyclists.
• Dismount and walk when crossing protected passages.
• Prioritize your safety and the safety of others.
• Do not use the product for carrying people or objects.
• Avoid prolonged braking, as it can cause heating. Do not touch hot brake components.
• Regularly check bolts, especially those on the axle, folding system, steering system, and brake shaft.
• Remove any sharp edges that appear during use.
• Do not modify the product, including steering tubes, sleeves, rods, folding mechanisms, or rear brakes.
• Riding noise should not exceed 70dB.
• Always wear shoes when riding.
• This appliance can be used by children aged 14 and above, and persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, provided they have been given supervision or instruction on safe use and understand the associated hazards. Children should not play with the appliance. Cleaning and maintenance should not be performed by unsupervised children.
• The appliance contains non-replaceable batteries.
• Use only the provided power supply unit.
• French traffic rules require reflective clothing and a helmet.
• Be cautious of urban obstacles like curbs or steps. Avoid jumping over obstacles. Anticipate and adapt your speed and trajectory to pedestrians when crossing obstacles. Dismount for dangerous obstacles.
• Seek appropriate training from your seller.
• Avoid high-traffic areas and overcrowded spaces.
• Anticipate your trajectory and speed, respecting road and sidewalk codes, and the vulnerability of others.
• Notify others of your presence when approaching them, especially if they may not see or hear you.
• Turn off the scooter during charging.
• Do not alter the intended use of the vehicle.
• Self-tightening nuts and fastenings may loosen over time and require retightening.
• Use a physical lock to prevent theft.

FAILURE TO USE COMMON SENSE AND HEED THE ABOVE WARNINGS WILL INCREASE THE RISK OF SERIOUS INJURY OR EVEN DEATH, SO BE CAREFUL!

3-2. Battery Safety Instructions

• Do not expose the battery to excessive heat, fire, or similar conditions, as this may cause explosion.
• If the product will not be used for over 30 days, fully charge the battery.
• Recharge the battery every 90 days to prevent self-discharge and damage.
• If the battery emits a strong smell or becomes hot, stop use immediately. Do not open the casing or attempt to disassemble the battery.
• Dispose of the battery correctly and safely.

3-3. Safety Instructions For Battery Charger

• Use only the original OKAI battery charger provided with the product.
• The charger is not suitable for unsupervised use by children under 14, individuals with mental disorders, or those with disabilities.
• Check the power plug and cable for damage. If damaged, contact the manufacturer, service agent, or a qualified person for replacement.
• Disconnect the charger from the power source and allow it to cool before cleaning, storage, or transportation.
• Protect electrical components from moisture. Do not immerse the charger in water or other liquids to avoid electric shock.
• Charge the product in a well-ventilated area. Disconnect the charger once the battery is fully charged.
• Regularly inspect the charger for damage. Do not use a damaged charger.
• Do not connect a damaged product to the charger.
• Do not disassemble the charger. Repairs should be performed by authorized personnel.
• Do not use the charger near flammable or explosive materials.
• Verify the technical data before connecting the charger to the power source. Use the charger indoors only.
• Do not misuse the charger; it is designed only for this product.
• Ensure the charging port and charger are properly connected and free of obstructions.
• Keep the charging port clean, dry, and free of dust and humidity. Do not place objects on or cover the charger, as this can cause overheating. Keep away from heat sources.
• Ensure the power line is placed where it cannot be tripped over or damaged.
• To disconnect the charger, pull the plug, not the power line.
• Do not charge non-rechargeable batteries.

4. Product Data

4-1. Technical Data

* Specifications are subject to change without prior notice.

* Range: tested under the condition of full power, 75 kg load, 25 °C ambient temperature, driving at 60% of the maximum speed on the flat road.

4-2. Complete Electric Scooter And Parts List

The electric scooter consists of the following parts:

• Instrument
• Headlamp
• Finger-operating Handle
• Brake Handle
• Foldable Front Steering tube
• Frame
• Rear Fender set
• Rear light
• Rear Wheel set
• Pedal Pad
• Kickstand
• Front Mudguard
• 10in Wheel Hub Motor
• Side Reflector

5. How to Use

5-1. Operation Steps For First Use

Follow these instructions for correct and safe initial use of the product.

1. Open the package and take out the product manual, charger, and other accessories. Contents include: Quick guide *1, Product manual *1, Scooter *1, Charger *1, T-shaped wrench *1, Screw *5, Tyre valve extension pipe *1.
2. Remove the fixed paper card, lift the stand tube, and securely lock the folding mechanism.
3. Insert the scooter's head into the stand tube and align the screw holes. Tighten the screws.
4. Remove the remaining fixed paper card and the scooter.
5. Uncover the charging port's protective cover. Connect the charger to the scooter and plug it into a power source to charge and activate the scooter.
6. Brake Handle: Squeeze the brake handle to engage both the disc brake and the electromagnetic brake. Press the throttle to accelerate.
7. Power Button:
   • Press to turn the product on. Press and hold for approximately 3 seconds to turn it off.
   • Press to turn the headlight on/off when the product is on.
   • Press twice to switch between E gear (pedestrian mode, 5 km/h), L gear (long range mode, 15 km/h), and H gear (sport mode, 25 km/h). The display will show the selected gear.
   • Press five times to switch the speed unit (km/h or mph).

Gear Modes:

• E Gear (Pedestrian Mode): Maximum speed of 5 km/h. Suitable for pushing the scooter on sidewalks.
• L Gear (Long Range Mode): Maximum speed of 15 km/h.
• H Gear (Sport Mode): Maximum speed of 25 km/h.

*The maximum speed in Germany is limited to 20 km/h.

Display Indicators:

• Speed Display
• Gear Display
• Light Status Display
• Error code indicator
• Bluetooth Connection Status Display
• Battery Status
• Power Button

Note: When the driving speed exceeds 28 km/h, the headlights and dashboard will flash to remind the user of overspeed.

Bell: Used to alert others.

Folding Hanging Ring: Used to secure the scooter by buckling into the rear fender hook when folded.

5-2. APP Support

Consumers are prohibited from tampering with or modifying the control unit, drive unit, or other parts of the power-assisting system using commercially available tools, equipment, or parts.

[QR Code for APP download]

5-3. Riding Preparation

Checklist:

• Wheels: Ensure they are not damaged or excessively worn.
• Loose Parts: Verify that all parts (nuts, bolts, fasteners) are secure. Ensure no abnormal sounds come from any parts, and check them before each ride.
• Operating Area: Ensure the riding area is clear and free of obstacles.
• Laws and Requirements: Comply with all local laws and regulations, especially when riding on public roads.
• Safety Equipment: Always wear personal protective equipment (wrist guards, knee pads, elbow pads). Helmets may be required by local regulations.

Warning: Do not ride with one hand. Avoid stunts or tricks. Always wear shoes while riding.

Warning: Riding at a moderate speed conserves battery life. High speeds, frequent acceleration, braking, and idling will reduce mileage.

Warning: Avoid touching the brake components immediately after continuous braking, as they may be hot.

6. Explanation of Error Codes

7. Maintenance, Cleaning and Care

7-1. Maintenance

Follow the maintenance SOP provided by OKAI for product and accessory maintenance. Contact the seller if maintenance is needed or if other issues arise. If the bearing is damaged, replace the front or rear wheel.

7-2. Cleaning

• Turn off the power source before cleaning.
• Unplug the battery charger before cleaning.
• Do not use solvents or abrasive cleaners. Avoid using hard brushes, metal, or sharp objects, as they can damage the product's appearance and internal structure.
• Clean the product and battery charger with a slightly damp cloth, then wipe dry with a dry cloth.

Warning: Do not immerse the product or battery charger in water or other liquids. Do not place them in running water, as this poses an electric shock risk.

Warning: Do not clean the product with a high-pressure washer.

7-3. Storage and Transportation

• Store the product in a dry, clean place, preferably in its original packaging, out of reach of children.
• Turn off the product during transportation.
• Transport the product in its original packaging. Protect it from impact or vibration during transport, especially in a car, using methods like bungee straps.

Warning: This product contains a built-in lithium battery. Lithium-ion batteries are considered dangerous goods and may be subject to transport regulations.

Note: If traveling by plane or other means, check with the transportation company regarding feasibility.

8. Disposal

This symbol indicates that the product should not be disposed of with household waste in the European Union. To prevent potential harm to the environment or human health from uncontrolled waste disposal, it is the user's responsibility to recycle this product to promote sustainable resource reuse. Contact the local recycling system or the product retailer for proper disposal. They can recycle the product in an environmentally friendly and safe manner.

Dispose of batteries according to environmental protection requirements. Do not mix batteries with regular garbage. Contact your local recycling system or the retailer where the product was purchased.

Packaging materials can be returned for recycling. Dispose of packaging materials in accordance with legal provisions. Information can be obtained from your local recycling system.

9. Symbols Explanation

DANGER: Indicates high risk. Failure to avoid can result in death or serious injury.

WARNING: Indicates medium risk. Failure to avoid can result in death or serious injury.

CAUTION: Indicates low risk. Failure to avoid can result in death or serious injury.

i (Information): Provides additional information and instructions about the product and its use.

CE Mark: Represents compliance with EU directives and regulations.

Read Manual: Please read the user manual carefully before using the product.

Polarity: Display of positive and negative electrodes.

Double Insulation: This product is a Class II protection product.

PPE: Wear personal protective equipment.

Single Person Use: The product can be used by only one person at a time.

Flat, Dry Road: The product can be used only on a flat and dry road.

No Alcohol/Drugs: Do not use this product after consuming alcohol, sedatives, or psychotropic drugs.

Minimum Age 14: Minimum age for using the product is 14.

Avoid Roads with Symbols: Do not use roads marked with these symbols.

Detachable Supply Unit: Indicates a detachable power supply unit.

10. Warranty Policy

Thank you for choosing OKAI. OKAI offers specific consumer warranty benefits in addition to local warranty policies. Under the consumer warranty, OKAI will repair, replace, or refund products used normally according to the customer guidelines. Normal wear and tear, force majeure, abuse, or user-caused damage are not covered. For detailed information on warranty benefits, please visit the official OKAI website: www.okai.co.

To claim warranty benefits, please contact the retailer from whom you purchased the product. For any issues, contact OKAI via the website or email at nihao@okai.co.