Introduction
Welcome to the Maxell True Wireless Earbuds with Earhooks user manual. These earbuds are engineered for a secure and comfortable fit, ideal for active lifestyles. Featuring noise-isolating technology and powerful heavy bass, they deliver exceptional audio quality. The included durable charging case provides protection and extends playtime, ensuring your music and calls are always available.
What's in the Box
- Maxell True Wireless Earbuds (Left and Right)
- Charging Case
- USB-C Charging Cable
- Silicone Eartips (various sizes)
- User Manual
Product Overview
Familiarize yourself with the components of your Maxell True Wireless Earbuds:

Image Description: A detailed diagram showing the Maxell True Wireless Earbuds and their charging case. Key components are numbered and labeled: 1. Microphone, 2. LED Indicator, 3. Charging Connectors, 4. Flexible Earhook, 5. TYPE C Fast Charge Connection, 6. LED Case Battery Life Indicator.
- Microphone: For clear voice calls.
- LED Indicator: Provides status updates for power and pairing.
- Charging Connectors: Points of contact for charging the earbuds within the case.
- Flexible Earhook: Ensures a secure and comfortable fit over the ear.
- TYPE C Fast Charge Connection: Port on the charging case for rapid power input.
- LED Case Battery Life Indicator: Displays the remaining charge of the charging case.
Setup
Charging the Earbuds and Case
Before first use, fully charge your earbuds and charging case. The charging case protects and charges your ear hooks simultaneously. The LED Battery Life Indicator inside the case helps you monitor the remaining charge.
- Connect the USB-C charging cable to the TYPE C Fast Charge Connection on the case and to a power source.
- Place the earbuds into their respective slots in the charging case.
- The earbuds fully charge in approximately 1.5 hours.

Image Description: The Maxell Sync Up durable, protective high-speed charging case, shown both closed and open with earbuds inside. Text highlights 15 hours playtime with charging case, Type C Fast Charge, and fully charges earbuds in 1.5 hours.
Pairing with Your Device
The earbuds utilize Bluetooth 5.0 technology for increased range, reduced power usage, and faster transmission speeds. Once paired for the first time, they will automatically connect to your device.
- Ensure the earbuds are charged and removed from the charging case. They will automatically enter pairing mode.
- On your device (smartphone, tablet, computer), go to Bluetooth settings.
- Search for "Maxell Earbuds" (or similar name) in the list of available devices.
- Select the earbuds to connect. A voice prompt will confirm successful pairing.
- The wireless range is up to 10 meters (33 feet).
Operating Instructions
Wearing the Earbuds
The flexible earhook design ensures a secure fit, preventing them from falling out during activities. The rubberized design and silicone eartips provide comfort for extended wear.

Image Description: A side profile of a person smiling and wearing one of the Maxell True Wireless Earbuds with Earhooks, demonstrating the secure fit around the ear.
Basic Controls
The earbuds feature intuitive touch controls for managing your audio and calls.
- Play/Pause: Single tap on either earbud.
- Next Track: Double tap on the right earbud.
- Previous Track: Double tap on the left earbud.
- Volume Up: Triple tap on the right earbud.
- Volume Down: Triple tap on the left earbud.
- Answer/End Call: Single tap on either earbud during an incoming call.
- Reject Call: Press and hold on either earbud during an incoming call.
- Activate Voice Assistant: Press and hold for 2 seconds on either earbud.
Video Description: An official product video from Maxell demonstrating the key features of the True Wireless Earbuds with Earhooks, including their secure fit, audio quality, battery life, and touch controls for music and calls. The video highlights the 10mm drivers for high-quality audio, noise-isolating technology, LED battery indicator, and Bluetooth 5.0 connectivity.
Maintenance
Cleaning
Regular cleaning helps maintain the performance and longevity of your earbuds.
- Gently wipe the earbuds and charging case with a soft, dry, lint-free cloth.
- Remove silicone eartips and clean them with mild soap and water. Ensure they are completely dry before reattaching.
- Use a dry cotton swab to carefully clean the charging contacts on both the earbuds and inside the case.
- Avoid using abrasive cleaners, solvents, or harsh chemicals.
Storage
When not in use, store your earbuds in their charging case to protect them from dust, damage, and to keep them charged.
Troubleshooting
If you encounter issues with your earbuds, try the following solutions:
| Problem | Solution |
|---|---|
| Earbuds not pairing | Ensure earbuds are charged. Turn off and on your device's Bluetooth. Forget the device in Bluetooth settings and re-pair. |
| No sound from one earbud | Place both earbuds back in the case, close it, then reopen and try again. Ensure both earbuds are charged. |
| Charging case not charging | Check the USB-C cable and power adapter. Ensure the cable is securely connected to the case's Type C port. |
| Poor sound quality / Low bass | Ensure eartips are the correct size for a snug fit. Clean any debris from the earbud nozzles. |
| Earbuds falling out | Adjust the flexible earhooks for a more secure fit. Try different sizes of silicone eartips. |
Specifications
| Feature | Detail |
|---|---|
| Model Name | 199268 |
| Connectivity Technology | Wireless (Bluetooth 5.0) |
| Bluetooth Range | 10 Meters (33 feet) |
| Audio Driver Type | Dynamic Driver (10mm) |
| Noise Control | Sound Isolation |
| Earpiece Shape | Earhook |
| Control Method | Touch |
| Total Playtime (with case) | Up to 15 hours |
| Earbud Charging Time | Approx. 1.5 hours |
| Material | Plastic |
| Item Weight | 3.77 ounces |
| Product Dimensions (Case) | 1.58 x 5.33 x 3.4 inches |
Warranty and Support
Your Maxell True Wireless Earbuds come with a 90-day warranty from the date of purchase, covering manufacturing defects.
For technical support, warranty claims, or further information, please visit the official Maxell website or contact their customer service department. Refer to the packaging for specific contact details.





