Introduction
This manual provides detailed instructions for the Soundcore by Anker P20i True Wireless Earbuds. Learn how to set up, operate, maintain, and troubleshoot your earbuds to ensure optimal performance and longevity. These earbuds feature powerful 10mm drivers for enhanced bass, Bluetooth 5.3 connectivity, up to 30 hours of total playtime with the charging case, IPX5 water resistance, and AI-enhanced clear calls.
What's in the Box
- Soundcore P20i True Wireless Earbuds
- Charging Case
- Eartips (multiple sizes)
- USB-C Cable

Image: Soundcore P20i True Wireless Earbuds and their compact charging case, along with the included lanyard.
Setup
Initial Charging
Before first use, fully charge the earbuds and the charging case. Connect the provided USB-C cable to the charging port on the case and a power source. The LED indicator on the case will show charging status.

Image: The Soundcore P20i earbuds placed inside their charging case, indicating they are ready for charging or storage.
Pairing with Your Device
- Open the charging case. The earbuds will automatically enter pairing mode.
- On your device (smartphone, tablet, laptop), enable Bluetooth.
- Search for "Soundcore P20i" in the list of available Bluetooth devices and select it to connect.
- Once connected, you will hear an audible confirmation.
Operating Instructions
Touch Controls
The Soundcore P20i earbuds feature touch controls for easy management of music playback and calls. Refer to the Soundcore app for customizable control options.
Soundcore App Customization
Enhance your listening experience by downloading the Soundcore app. The app allows you to:
- Choose from 22 EQ presets to personalize your audio.
- Customize touch controls for various functions.
- Use the "Find My Earbuds" feature to locate a misplaced earbud.

Image: A smartphone screen displaying the Soundcore app interface, highlighting the 22 preset EQ options and customization features for a personalized audio experience.
AI-Enhanced Clear Calls
Equipped with 2 built-in microphones and an AI algorithm, these earbuds are designed to pick up your voice clearly, ensuring effective communication even in noisy environments.

Image: A man smiling while wearing Soundcore P20i earbuds, demonstrating their use for clear, AI-enhanced phone calls.
Portable Design
The compact and lightweight design, along with an attached lanyard, makes these earbuds easy to carry in your pocket or clip onto your bag or keys.

Image: The compact Soundcore P20i charging case with its attached lanyard resting on a table next to a single earbud, emphasizing its portability.
Battery and Charging
The Soundcore P20i earbuds offer extended battery life for prolonged listening. Get up to 10 hours of playtime on a single charge, which can be extended to 30 hours with the charging case.
Fast Charging
If your earbuds are low on power, a quick 10-minute charge will provide approximately 2 hours of playtime, ideal for on-the-go use.

Image: An illustration showing the Soundcore P20i earbuds and case with text indicating 10 hours of playtime on a single charge and 30 hours with the charging case, along with a "Fast Charge" icon.
Maintenance
Water Resistance
The earbuds are IPX5 water-resistant, meaning they can withstand splashes and sweat. This makes them suitable for workouts and outdoor activities. However, they are not designed for submersion in water.

Image: Close-up of a Soundcore P20i earbud with water droplets on its surface, illustrating its IPX5 water-resistant rating.
Cleaning and Storage
Regularly clean the earbuds and charging case with a soft, dry cloth. Avoid using abrasive materials or harsh chemicals. Store the earbuds in their charging case when not in use to protect them and maintain battery life.
Troubleshooting
- Earbuds not pairing: Ensure both earbuds are in the charging case, then open the lid to activate pairing mode. Check your device's Bluetooth settings and try reconnecting.
- Only one earbud working: Place both earbuds back into the charging case, close the lid, wait a few seconds, then open it again. This often resets the connection.
- Poor call quality: Ensure the earbuds are properly seated in your ears. Check for any obstructions around the microphones. Ensure your device's volume is adequate.
- Earbuds not charging: Verify the USB-C cable is securely connected to both the case and the power source. Clean the charging contacts on both the earbuds and the case.
Specifications
| Feature | Detail |
|---|---|
| Model Name | Soundcore P20i |
| Model Number | A3949 |
| Connectivity Technology | Wireless (Bluetooth 5.3) |
| Driver Size | 10mm |
| Playtime (Single Charge) | Up to 10 Hours |
| Playtime (with Charging Case) | Up to 30 Hours |
| Fast Charging | 10 min charge = 2 hours playtime |
| Water Resistance Level | IPX5 |
| Microphones | 2 (AI-Enhanced) |
| Control Method | Touch |
| Weight | 1.6 ounces |
| Dimensions | 2.24 x 2.05 x 1.1 inches |
Warranty and Support
Soundcore products typically come with a limited warranty. For specific warranty details, product registration, or technical support, please visit the official Soundcore website or contact their customer service directly. Keep your proof of purchase for warranty claims.
For further assistance, you may visit the Soundcore Store on Amazon.