NGTeco Attendance Cards User Manual

Introduction

This manual provides essential information for the proper use and maintenance of your NGTeco attendance cards. These cards are designed for seamless compatibility with NGTeco time recorders, including models MB2, MB1, TC1, TC2, and Eface10. Please read these instructions carefully to ensure optimal performance and longevity of your attendance cards.

Product Overview

The NGTeco attendance cards are durable, standard-sized ID cards used for clocking in and out with compatible NGTeco time recorders. Each pack contains 5 cards.

Image: NGTeco attendance card showing dimensions (85mm x 54mm) and thickness (0.86mm).

Dimensions: 85mm (width) x 54mm (height) x 0.86mm (thickness).

Compatibility: These cards are compatible with NGTeco time recorder models MB2, MB1, TC1, TC2, and Eface10.

Image: Visual representation of NGTeco attendance cards compatible with MB1, Eface10, and MB2 time recorders.

Setup and Registration

The NGTeco attendance cards are an integral part of the NGTeco time management system. Setting up the complete system involves configuring the time recorder and registering the attendance cards.

System Configuration (General Steps):

NGTeco time management systems often feature a simplified 3-step setup process for overall attendance management:

Image: Visual guide for NGTeco time management system setup, showing steps to add employees, set attendance rules, and download reports.

1. Add Employees: Input employee details into the time management system.
2. Set Attendance Rules: Configure work schedules, shift patterns, and other attendance policies.
3. Download Reports: Access and download attendance reports for analysis.

Registering Attendance Cards:

To enable an employee to use an attendance card, it must be registered with your NGTeco time recorder. This process links a physical card to an employee's profile in the system.

1. Access Time Recorder Settings: On your NGTeco time recorder (e.g., MB2, MB1, Eface10), navigate to the user management or card registration menu. This typically requires administrator access.
2. Add New User/Card: Select the option to add a new user or register a new card.
3. Present Card: When prompted, present the NGTeco attendance card to the card reader area of the time recorder. The device will usually confirm successful registration with a sound or message.
4. Assign User Information: Link the registered card to a specific employee's profile within the time recorder system. This may involve selecting an existing employee or entering new details.
5. Save Settings: Ensure all changes are saved on the time recorder.

Image: A hand presenting an NGTeco attendance card to a time recorder for registration or daily clocking.

For model-specific card registration details, consult the user manual for your particular NGTeco time recorder model (MB2, MB1, TC1, TC2, or Eface10).

Operating Instructions

Once the attendance cards are registered, employees can use them for daily attendance tracking.

Clocking In/Out:

1. Approach the Time Recorder: Stand within close proximity to the NGTeco time recorder.
2. Present the Card: Hold the registered attendance card steadily in front of the card reader area of the time recorder.
3. Confirmation: The time recorder will typically display a confirmation message (e.g., "Clock In Successful," "Clock Out Successful") and/or emit an audible signal to indicate a successful transaction.

Ensure the card is presented flat against the reader for best results. Avoid rapid movements or placing other objects between the card and the reader.

Care and Maintenance

To ensure the longevity and reliable performance of your NGTeco attendance cards, follow these care guidelines:

• Keep Clean: Wipe the cards periodically with a soft, dry cloth to remove dust and smudges. Avoid abrasive cleaners or harsh chemicals.
• Avoid Bending: Do not bend, fold, or crease the cards, as this can damage the internal chip or antenna, rendering them unusable.
• Protect from Extreme Conditions: Store cards away from direct sunlight, high temperatures, excessive moisture, and strong magnetic fields.
• Prevent Scratches: Avoid scratching the card surface, especially the area where the chip might be located.
• Proper Storage: Store cards in a cardholder or wallet to protect them from physical damage.

Troubleshooting

If you encounter issues with your NGTeco attendance cards, consider the following common solutions:

• Card Not Recognized:
  • Ensure the card is clean and free from obstructions.
  • Hold the card steadily and flat against the time recorder's reader.
  • Verify that the card has been properly registered with the time recorder. If not, follow the setup instructions.
  • Test with another registered card to determine if the issue is with the card or the time recorder.
• Incorrect Time/Attendance Record:
  • Check the time settings on your NGTeco time recorder to ensure accuracy.
  • Confirm that the employee's profile linked to the card is correctly configured in the time recorder system.
• Damaged Card:
  • Visually inspect the card for any physical damage (bends, cracks, deep scratches). A damaged card may need to be replaced.

If problems persist, please contact NGTeco customer support for further assistance.

Specifications

Warranty and Support

NGTeco is committed to providing reliable products and excellent customer service. We offer comprehensive support to ensure your time management system operates smoothly.

Image: NGTeco customer support team members assisting users, emphasizing friendly, free, and fast support.

Warranty Information:

• Device Warranty: NGTeco offers a 1-year warranty on its time recorder devices. (Note: This applies to the time recorders, not the attendance cards themselves, which are consumable items. However, if the cards are found to be defective upon arrival, they would be covered under a return policy.)

Customer Support:

For any questions regarding the operation, setup, or troubleshooting of your NGTeco attendance cards or compatible time recorders, please contact our dedicated support team:

• Email Support: ngtime@ngteco.com
• Phone Support (Toll-Free): +81 800-300-8197 (Available Monday to Friday, 9:00 AM - 9:00 PM Japan Standard Time)
• Technical Support: NGTeco provides lifetime free technical support for its products.

When contacting support, please provide your product model and any relevant purchase information to help us assist you more efficiently.