Introduction
Thank you for choosing the Mystflame 50 Inch WiFi-Enabled Electric Fireplace. This modern electric fireplace is designed to enhance the ambiance and comfort of your home with its realistic flame effects, versatile control options, and efficient heating capabilities. It can be installed as a recessed unit or wall-mounted, offering flexibility to suit your space.
This manual provides essential information for the safe operation, installation, and maintenance of your electric fireplace. Please read it thoroughly before installation and use, and retain it for future reference.
Important Safety Information
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury to persons.
- Read all instructions before using this fireplace.
- This fireplace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
- Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the fireplace.
- Extreme caution is necessary when any heater is used by or near children or invalids and whenever the fireplace is left operating and unattended.
- Do not operate any fireplace with a damaged cord or plug or after the fireplace malfunctions, has been dropped or damaged in any manner.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
- Connect to properly grounded outlets only.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the fireplace.
- To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
- This fireplace has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable vapors or liquids are used or stored.
- Use this fireplace only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
- Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
Package Contents
Upon opening the package, please ensure all components are present and undamaged. If any parts are missing or damaged, contact customer service immediately.
- Electric Fireplace Unit
- Remote Control
- Log Set
- Crystal Media
- Mounting Hardware (for wall mount and recessed installation)
- User Manual (this document)
- Installation Manual
Image: Realistic log set included with the fireplace.
Image: Clear and amber crystal media for varied flame bed effects.
Setup and Installation
The Mystflame electric fireplace offers two installation options: recessed or wall-mounted. Choose the method that best suits your preference and space. Detailed instructions for both methods are provided in the dedicated Installation Manual.
Important: Ensure the power supply is disconnected before beginning installation. Professional installation is recommended for recessed mounting.
Dimensions and Clearances:
Refer to the diagram below for precise product dimensions and recommended opening sizes for recessed installation.
Image: Detailed dimensions for the 50-inch model and visual representation of recessed and wall-mounted installation options.
Installation Manual:
For comprehensive step-by-step installation instructions, please refer to the official Installation Manual (PDF) available here.
Operating Instructions
Your Mystflame electric fireplace can be controlled via the touch screen panel on the unit, the included remote control, or through a WiFi-enabled application and Alexa voice commands.
Control Options:
Image: Overview of control functions available via touch screen and remote control.
- Touch Screen Panel: Located on the unit, allows direct control of all functions.
- Remote Control: Provides convenient control from a distance. Ensure line of sight to the fireplace sensor.
- WiFi-Enabled APP & Alexa: For smart home integration, download the specified app (details in the Installation Manual) and follow the pairing instructions. This allows control via your smartphone or Alexa-enabled devices.
Flame Effects and Lighting:
Customize your fireplace ambiance with a variety of flame and lighting options:
- Top Light Colors: 3 selectable colors (L1-L2-L3).
- Flame Colors: 6 distinct flame colors available.
- Flame Bed Colors: 13 vibrant flame bed colors to choose from.
- Brightness: 3 selectable brightness levels for the flame effect.
- Log Speaker: Activates a realistic log-burning sound effect.
Image: Visual representation of the various top light, flame, and flame bed color options.
Heating Functions:
The fireplace provides supplemental heating for areas up to 400 square feet.
- Heat Settings: 750W (low heat) and 1500W (high heat) options.
- Timer: Set the heater to operate for a duration from 1 to 9 hours.
- Low Noise Operation: Designed for quiet performance.
Image: Key heating features of the electric fireplace, including power settings, timer, and coverage area.
Maintenance
Regular maintenance ensures the longevity and optimal performance of your electric fireplace.
- Cleaning:
- Always disconnect power before cleaning.
- Use a soft, damp cloth to clean the exterior surfaces. Do not use abrasive cleaners or sprays.
- Gently wipe the glass panel with a soft cloth. For stubborn marks, use a glass cleaner designed for fireplaces.
- Periodically vacuum the air intake and exhaust vents to prevent dust buildup.
- Storage: If storing the fireplace for an extended period, unplug it and store it in a dry, dust-free location.
Troubleshooting
This section addresses common issues you might encounter. For more detailed troubleshooting or issues not listed here, please refer to the full User Guide or contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Fireplace does not turn on. | No power, power cord not fully plugged in, circuit breaker tripped. | Check power outlet, ensure cord is securely plugged in, reset circuit breaker. |
| No heat output. | Heater function not activated, thermostat set too low, air vents blocked. | Activate heater function, increase thermostat setting, clear any obstructions from vents. |
| Flame effect not working. | Flame effect not activated, LED lights malfunction. | Ensure flame effect is turned on. If issue persists, contact customer service. |
| Remote control not working. | Dead batteries, remote not pointed at sensor, interference. | Replace batteries, ensure clear line of sight to fireplace sensor, remove any obstructions. |
| WiFi connection issues. | Incorrect network password, fireplace too far from router, network interference. | Verify WiFi password, move fireplace closer to router or use a WiFi extender, restart router and fireplace. Refer to the Installation Manual for detailed WiFi setup. |
For further assistance, please consult the User Guide (PDF) available here.
Specifications
| Feature | Detail |
|---|---|
| Brand | Mystflame |
| Model Name | BI50G-pro |
| Product Dimensions | 5.51"D x 50"W x 17.72"H |
| Power Source | Corded Electric |
| Material | Tempered Glass, Glass, Metal |
| Finish Type | Lacquered |
| Installation Type | Wall Mount, Recessed |
| Special Feature | Flame Effect, WiFi-Enabled, Touch Screen, Remote Control, Log Speaker |
| Color | Black |
| Heating Coverage | 400 square feet |
| Heat Output | 750W/1500W |
| Item Weight | 55.9 pounds |
Warranty and Customer Support
The Mystflame electric fireplace comes with a 1-year limited warranty. This warranty covers defects in materials and workmanship under normal use.
For any questions, technical support, or warranty claims, please contact Mystflame customer service. Satisfactory solutions will be provided.
Contact Information: Please refer to the contact details provided on the product packaging or the official Mystflame website.
