Prechen 23.8 Inch QHD 165Hz Gaming Monitor User Manual

1. Introduction

Thank you for choosing the Prechen 23.8 Inch QHD 165Hz Gaming Monitor. This monitor is designed to provide an immersive visual experience with its high resolution, fast refresh rate, and advanced gaming features. This manual will guide you through the setup, operation, and maintenance of your new monitor to ensure optimal performance and longevity.

2. Safety Information

Please read these safety instructions carefully before using your monitor. Keep this manual for future reference.

Do not expose the monitor to rain or moisture to prevent fire or shock hazards.
Do not open the monitor casing. There are no user-serviceable parts inside. Refer all servicing to qualified service personnel.
Place the monitor on a stable, flat surface to prevent it from falling.
Ensure proper ventilation around the monitor. Do not block ventilation openings.
Use only the power adapter supplied with the monitor.
Unplug the monitor from the power outlet during lightning storms or when unused for long periods.
Avoid placing the monitor near heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

3. Package Contents

Verify that all items are present in your package:

Prechen 23.8 Inch QHD 165Hz Gaming Monitor
Monitor Stand (Base and Neck)
Power Adapter
HDMI Cable
DisplayPort (DP) Cable
User Manual

4. Product Overview

Familiarize yourself with the monitor's components and connection ports.

4.1 Rear Panel and Ports

Monitor Rear Panel with Ports — The rear view of the Prechen monitor, highlighting the VESA mount compatibility (100x100mm) and the various input ports: DC Power, HDMI (x2), DisplayPort (DP), and Audio Out. The monitor also supports tilt adjustment from -5° to 15°.

DC Power Input: Connect the power adapter here.
HDMI Ports (x2): Connect to devices using HDMI cables.
DisplayPort (DP) Input: Connect to devices using a DisplayPort cable for higher refresh rates.
Audio Out: Connect external speakers or headphones.
VESA Mount (100x100mm): For mounting the monitor on a wall or monitor arm.

5. Setup

5.1 Assembling the Stand

Carefully remove the monitor from its packaging.
Attach the stand neck to the back of the monitor.
Attach the stand base to the neck and secure it with the provided screws.

5.2 Connecting the Monitor

Power Connection: Connect the power adapter to the monitor's DC Power input, then plug the adapter into a power outlet.
Video Connection:
- For optimal performance and 165Hz refresh rate, connect your computer to the monitor using the supplied DisplayPort (DP) cable.
- Alternatively, use an HDMI cable to connect your computer or other devices.
Audio Connection (Optional): If you wish to use external speakers or headphones, connect them to the Audio Out port on the monitor.

VESA Compatible Monitor Setup — The monitor is VESA compatible (100mm x 100mm), allowing for flexible mounting options such as wall mounts or monitor arms, as shown with a laptop setup.

6. Operating the Monitor

6.1 Power On/Off

Press the power button located on the monitor to turn it on or off. The power indicator light will show the monitor's status.

6.2 On-Screen Display (OSD) Menu

The OSD menu allows you to adjust various monitor settings. Use the control buttons (usually located on the back or bottom right of the monitor) to navigate the menu. Common settings include:

Brightness/Contrast: Adjust the display's luminance.
Color Settings: Modify color temperature, gamma, and individual RGB levels.
Input Source: Manually select between HDMI and DisplayPort inputs.
Picture Mode: Select preset display modes (e.g., Standard, Game, Movie).
Audio: Adjust volume for connected audio devices.

6.3 Adjusting Refresh Rate

This monitor supports up to 165Hz refresh rate via DisplayPort and 144Hz via HDMI. To set the refresh rate:

Right-click on your desktop and select Display settings (Windows) or System Preferences > Displays (macOS).
Navigate to Advanced display settings or Display Adapter Properties.
Select the monitor and choose the desired refresh rate (e.g., 165Hz or 144Hz) from the dropdown menu.

Ultra-smooth 165Hz Refresh Rate — Illustration demonstrating the visual smoothness difference between 165Hz, 144Hz, and 75Hz refresh rates, highlighting the benefit of higher refresh rates for gaming.

6.4 AMD FreeSync Premium

This monitor supports AMD FreeSync Premium technology, which synchronizes the monitor's refresh rate with your GPU's frame rate to eliminate screen tearing and stuttering during gaming.

Ensure your graphics card is AMD FreeSync compatible and has the latest drivers installed.
Enable FreeSync in your monitor's OSD menu.
Enable FreeSync (or Adaptive Sync) in your graphics card's control panel (e.g., AMD Radeon Software).

6.5 Eye Care Features

The monitor includes features designed to reduce eye strain during prolonged use, such as a blue light shift mode. This mode reduces harmful blue light emissions, making viewing more comfortable.

Blue Light Shift Feature — A visual representation of the monitor's blue light shift feature, showing a normal screen view compared to a warmer, less blue light view designed to reduce eye strain.

7. Maintenance

7.1 Cleaning the Monitor

Always unplug the monitor before cleaning.
Use a soft, lint-free cloth lightly dampened with water or a non-abrasive screen cleaner.
Do not spray cleaner directly onto the screen.
Avoid using benzene, thinner, ammonia, or abrasive cleaners, as they can damage the monitor.

7.2 Storage

If storing the monitor for an extended period, place it in its original packaging or a suitable protective container to prevent dust and damage.

8. Troubleshooting

If you encounter issues with your monitor, please refer to the following common problems and solutions:

Problem	Possible Solution
Monitor does not turn on or does not wake from sleep mode.	Ensure the power cable is securely connected to both the monitor and the power outlet. Try unplugging the power cord from the monitor and plugging it back in after a few seconds. Check if the power outlet is working. Verify that the input source is correctly selected in the OSD menu. Disable power saving features in your computer's operating system settings.
No signal or 'Input Not Supported' message.	Ensure the video cable (HDMI/DP) is securely connected to both the monitor and your computer. Select the correct input source via the monitor's OSD menu. Try a different video cable or port. Ensure your computer's graphics card drivers are up to date.
Dead pixels or image quality issues (grainy, poor color).	Adjust brightness, contrast, and color settings in the OSD menu. Ensure your graphics card drivers are updated. Try a different video cable. Perform a factory reset through the OSD menu (note: this may reset language settings).
Brightness appears low.	Increase the brightness setting in the monitor's OSD menu to 100%. Check your computer's display settings for any brightness adjustments.
Screen tearing or stuttering during gaming.	Ensure AMD FreeSync Premium is enabled on both the monitor (via OSD) and your graphics card's control panel. Verify that your graphics card drivers are up to date. Confirm that the game is running at a frame rate within the FreeSync range of the monitor.

9. Specifications

Key technical specifications for the Prechen 23.8 Inch QHD 165Hz Gaming Monitor:

Feature	Specification
Screen Size	23.8 Inches
Resolution	QHD (2560 x 1440p)
Refresh Rate	165Hz (DisplayPort), 144Hz (HDMI)
Response Time	2 Milliseconds (GTG)
Panel Type	IPS
Color Gamut	99% sRGB
Display Colors	16.7 Million
Viewing Angle	178° (Horizontal/Vertical)
Adaptive Sync	AMD FreeSync Premium
Connectivity	2x HDMI 1.4, 1x DisplayPort 1.2, 1x Audio Out
VESA Compatibility	100mm x 100mm
Tilt Adjustment	-5° to 15°
Item Weight	7.48 pounds
Package Dimensions	24.5 x 15.4 x 4.7 inches

Monitor Dimensions — Detailed dimensions of the Prechen 23.8 Inch monitor, showing measurements in millimeters for width (545mm), height (321mm), and stand depth (323mm), along with side profile measurements.

2K Resolution Display — A visual representation of the monitor's 23.8-inch display with 2K resolution (2560x1440), emphasizing the clarity and detail provided by the higher pixel count.

IPS Panel Technology — An illustration highlighting the IPS (In-Plane Switching) panel technology, known for its wide viewing angles and accurate color reproduction.

10. Warranty and Support

Prechen is committed to providing high-quality products and excellent customer service.

Warranty: This product comes with a 2 Years Unlimited Warranty.
Customer Support: Enjoy Lifetime Customer Support for any inquiries or assistance you may need.
Accessories: We offer Free Accessories as part of our commitment to customer satisfaction.

For technical support, warranty claims, or general inquiries, please contact Prechen customer service through the official website or your purchase platform. Please have your model number and purchase date ready when contacting support.

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Prechen 23.8 Inch QHD 2560x1440p Gaming Monitor