1. Introduction
The Phomemo P12 PRO is a portable, rechargeable label maker designed for various organizational needs in home, office, and other environments. This device connects to your smartphone via Bluetooth, allowing you to create and print custom labels using the 'Print Master' application. Its compact design and durable labels make it an efficient tool for labeling items such as storage containers, office supplies, cables, and more.
2. What's in the Box
Please verify that all components are present in your package:
- 1x Phomemo P12 PRO Label Maker Machine
- 2x Black on White P12 Label Tape (12mm x 4m)
- 4x Colored Label Tape (Blue/Pink/Yellow/Green) (12mm x 4m)
- 1x USB-C Charging Cable
3. Setup Guide
3.1 Charging the Device
Before initial use, fully charge your Phomemo P12 PRO Label Maker. The device features a built-in 1000mAh rechargeable battery and supports Type-C charging.
- Connect the provided USB-C charging cable to the charging port on the label maker.
- Plug the other end of the cable into a compatible USB power adapter (not included) or a computer's USB port.
- The indicator light will show charging status. A full charge typically takes approximately 2 hours and provides up to 2.5 hours of continuous working time.

Image: The Phomemo P12 PRO Label Maker connected to a USB-C charging cable, illustrating the charging process.
3.2 Installing the 'Print Master' App
The Phomemo P12 PRO operates via a dedicated mobile application.
- Search for 'Print Master' in your smartphone's app store (Apple App Store for iOS or Google Play Store for Android).
- Download and install the application.
3.3 Loading Label Tape
Proper tape loading ensures optimal printing performance.
- Gently open the tape compartment cover on the label maker.
- Insert a label tape roll into the compartment, ensuring the tape feeds out correctly through the slot.
- Close the compartment cover securely.

Image: The Phomemo P12 PRO Label Maker shown with a label tape loaded and several additional colored label tapes, along with the USB-C charging cable.
4. Operating Instructions
4.1 Powering On/Off
- To power on: Press and hold the power button until the indicator light illuminates.
- To power off: Press and hold the power button until the indicator light turns off. The device will automatically shut down after 15 minutes of inactivity to conserve battery.
4.2 Connecting via Bluetooth
- Ensure your label maker is powered on and your smartphone's Bluetooth is enabled.
- Open the 'Print Master' app on your smartphone.
- Within the app, follow the prompts to search for and connect to your P12 PRO device.
4.3 Creating and Printing Labels
The 'Print Master' app offers extensive customization options for your labels.
- Once connected, select a label template or start a new design within the app.
- Enter your desired text. The app supports 17+ languages and allows for 1-3 lines of text.
- Customize your label with various features, including 62 borders, 1096 symbols, graphics, logos, barcodes, and QR codes.
- Preview your label design in the app.
- Tap the print button in the app to send the design to your label maker.
- After printing, use the built-in serrated tear-off knife to smoothly and quickly cut the printed label by pressing the designated button.

Image: Examples of labels demonstrating durability against high temperatures, cold, water, and oil, highlighting the robust nature of the printed labels.

Image: A selection of additional colored label tapes, such as Black on Ocean Blue, Black on Sakura Pink, and Gold on White, illustrating the variety of options for customization.

Image: Labels created with the Phomemo P12 PRO being used for organization in an office environment, including labeling laptops and records.
5. Maintenance
5.1 Cleaning the Print Head
To maintain print quality, periodically clean the print head.
- Ensure the device is powered off.
- Open the tape compartment.
- Gently wipe the print head with a soft, lint-free cloth dampened with isopropyl alcohol.
- Allow the print head to dry completely before closing the compartment and using the device.
5.2 Storage
Store the label maker in a cool, dry place away from direct sunlight and extreme temperatures. Remove any label tape if storing for extended periods.
6. Troubleshooting
6.1 Device Not Connecting via Bluetooth
- Ensure the label maker is powered on and fully charged.
- Verify Bluetooth is enabled on your smartphone.
- Restart both the label maker and your smartphone.
- Ensure the 'Print Master' app has Bluetooth permissions enabled in your phone's settings.
6.2 Poor Print Quality
- Check if the label tape is correctly loaded and not jammed.
- Clean the print head as described in the Maintenance section.
- Ensure you are using genuine Phomemo label tapes.
- Check the battery level; low battery can affect print quality.
6.3 Label Tape Jams
- Power off the device immediately.
- Open the tape compartment and carefully remove the jammed tape. Avoid pulling forcefully to prevent damage.
- Re-insert a new tape roll, ensuring it is properly aligned.
7. Specifications
| Feature | Specification |
|---|---|
| Model Name | P12 |
| Printing Technology | Thermal |
| Connectivity Technology | Bluetooth, USB |
| Compatible Devices | Smartphones (iOS, Android) |
| Maximum Media Size | 12mm x 4m |
| Maximum Black and White Print Resolution | 300 dpi |
| Battery Capacity | 1000mAh (Rechargeable) |
| Charging Port | USB Type-C |
| Control Method | App |
| Special Features | Portable, Automatic Shut-off, Built-in Cutter |
8. Warranty and Support
The Phomemo P12 PRO Label Maker Machine comes with a limited warranty. For specific warranty terms and conditions, please refer to the documentation included with your purchase or visit the official Phomemo website.
If you encounter any issues not covered in this manual or require further assistance, please contact Phomemo customer support through their official website or the 'Print Master' application.







