Hoover HE310HM

Hoover H-ENERGY 300 HE310HM Bagged Canister Vacuum Cleaner User Manual

Model: HE310HM

1. Introduction

Thank you for choosing the Hoover H-ENERGY 300 HE310HM Bagged Canister Vacuum Cleaner. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your appliance. Please read these instructions carefully before first use and keep them for future reference.

2. Safety Information

Always observe basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and personal injury.

General Safety

  • This appliance is intended for domestic use only. Do not use it for commercial or industrial purposes.
  • Do not use the vacuum cleaner to pick up liquids, flammable or combustible materials, hot ashes, or sharp objects.
  • Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
  • Do not operate the vacuum cleaner without the dust bag and filters properly installed.
  • Supervise children to ensure they do not play with the appliance.

Electrical Safety

  • Ensure the power supply voltage matches the rating shown on the appliance.
  • Always unplug the vacuum cleaner from the electrical outlet before cleaning or performing any maintenance.
  • Do not pull the power cord to unplug the appliance; grasp the plug itself.
  • Do not use the appliance with a damaged cord or plug. If the cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.

3. Package Contents

Verify that all components are present in the packaging:

  • Hoover H-ENERGY 300 HE310HM Canister Vacuum Cleaner unit
  • Flexible Hose
  • Telescopic Extension Tube
  • Adjustable Floor Nozzle (for carpets and hard floors)
  • Parquet Brush
  • 2-in-1 Crevice Tool and Dusting Brush
  • EPA Dust Bag (pre-installed or separate)
  • Washable EPA Filter (pre-installed)
  • User Manual

4. Setup

Unpacking and Assembly

  1. Carefully remove all components from the packaging.
  2. Attach the flexible hose to the air inlet on the main unit by pushing it firmly until it clicks into place.
  3. Connect the telescopic extension tube to the handle of the flexible hose.
  4. Attach your desired floor nozzle (adjustable floor nozzle or parquet brush) to the end of the telescopic tube.
Front view of the Hoover H-ENERGY 300 vacuum cleaner

Figure 1: Front view of the Hoover H-ENERGY 300 vacuum cleaner, showing the hose connection point and control panel.

Side view of the Hoover H-ENERGY 300 vacuum cleaner

Figure 2: Side view of the Hoover H-ENERGY 300 vacuum cleaner, illustrating the hose and wheels for maneuverability.

Dust Bag Installation

The vacuum cleaner uses a 3.5-liter EPA dust bag. Ensure a dust bag is correctly installed before operation.

  1. Open the dust bag compartment cover.
  2. If replacing, remove the old dust bag using the hygienic ejection system (see Maintenance section).
  3. Insert the new dust bag, ensuring the cardboard collar is securely seated in the holder.
  4. Close the dust bag compartment cover firmly.

5. Operating Instructions

Powering On/Off

  1. Extend the power cord to the desired length and plug it into a suitable electrical outlet. The operating radius is 10 meters.
  2. Press the ON/OFF button located on the main unit to start the vacuum cleaner.
  3. To turn off the appliance, press the ON/OFF button again.
  4. After use, unplug the power cord and press the cord rewind button to retract the cable.

Adjusting Suction Power

The suction power can be adjusted using the rotary knob on the main unit to suit different cleaning tasks and surfaces.

  • Rotate the knob towards 'MIN' for delicate surfaces or light cleaning.
  • Rotate the knob towards 'MAX' for maximum suction on heavily soiled areas or carpets.

Using Attachments

  • Adjustable Floor Nozzle: Use this versatile nozzle for both carpets and hard floors. Adjust the brush setting as needed.
  • Parquet Brush: This brush is specifically designed for delicate hard floors like parquet, providing gentle yet effective cleaning.
  • 2-in-1 Crevice Tool and Dusting Brush: This accessory is stored conveniently within the appliance. Use the crevice tool for narrow gaps and corners, and the dusting brush for furniture, curtains, and other delicate surfaces.
Person using the Hoover H-ENERGY 300 vacuum cleaner with the main floor nozzle on a carpet

Figure 3: Demonstrating the use of the main floor nozzle on a carpeted surface.

Person using the crevice tool attachment of the Hoover H-ENERGY 300 vacuum cleaner to clean a sofa

Figure 4: Cleaning a sofa with the crevice tool attachment for hard-to-reach areas.

Person using the extension wand of the Hoover H-ENERGY 300 vacuum cleaner to clean high areas like curtains

Figure 5: Utilizing the extension wand for cleaning elevated surfaces such as curtains.

6. Maintenance

Regular maintenance ensures optimal performance and extends the lifespan of your vacuum cleaner. Always unplug the appliance before performing any maintenance.

Replacing the Dust Bag

The H-ENERGY 300 features a hygienic bag disposal system, ideal for allergy sufferers.

  1. When the dust bag indicator shows full, or suction power decreases significantly, it's time to replace the dust bag.
  2. Open the dust bag compartment cover.
  3. Press the bag ejection button. The dust bag will be released without direct contact with dust.
  4. Carefully remove the full dust bag and dispose of it.
  5. Insert a new Hoover EPA dust bag, ensuring it is correctly seated.
  6. Close the compartment cover firmly.
A hand holding a full dust bag from the Hoover H-ENERGY 300 vacuum cleaner, demonstrating the hygienic disposal system

Figure 6: Hygienic disposal of the dust bag, minimizing contact with collected dust.

Cleaning the EPA Filter

The washable EPA filter ensures optimal air filtration. Clean it regularly to maintain suction performance.

  1. Locate the EPA filter compartment (refer to your appliance diagram if unsure).
  2. Remove the filter.
  3. Rinse the filter under lukewarm running water until the water runs clear. Do not use detergents.
  4. Allow the filter to air dry completely for at least 24 hours before reinserting it. Do not use a hairdryer or other heating devices.
  5. Reinsert the dry filter into its compartment and close the cover.

Cleaning Attachments

  • Wipe attachments with a damp cloth. Ensure they are dry before reattaching.
  • Periodically check floor nozzles for tangled hair or debris and remove them.

7. Troubleshooting

Before contacting customer service, please check the following common issues:

ProblemPossible CauseSolution
Vacuum cleaner does not switch on.No power supply.Check if the plug is correctly inserted into the outlet. Check the fuse or circuit breaker.
Low suction power.
  • Dust bag is full.
  • Filter is clogged.
  • Hose or nozzle is blocked.
  • Replace the dust bag.
  • Clean or replace the EPA filter.
  • Check and clear any blockages in the hose, tube, or nozzle.
Unusual noise during operation.
  • Foreign object in the hose/nozzle.
  • Motor issue.
  • Turn off and unplug the vacuum. Check and remove any foreign objects.
  • If the noise persists, contact customer support.
Dust escapes from the vacuum.
  • Dust bag not installed correctly.
  • Filter not installed correctly or damaged.
  • Ensure the dust bag is securely seated.
  • Check and correctly install or replace the EPA filter.

8. Specifications

FeatureDetail
BrandHoover
Model NumberHE310HM 011
ColorRed/Grey
Dimensions (L x W x H)43.2 x 27.5 x 24.4 cm
Weight5.1 Kilograms
Dust Bag Capacity3.5 Liters
Power850 Watts
Voltage230 Volts
MaterialPlastic
Noise Level72 Decibels
Cable Length7 meters
Operating Radius10 meters
Filter TypeWashable EPA Filter
Special FeaturesNano Pack for compact storage, Hygienic bag ejection system, 360° rotating hose, 4 swivel wheels
The Hoover H-ENERGY 300 vacuum cleaner in its compact storage configuration, standing upright

Figure 7: The vacuum cleaner in its compact storage position, reducing its height for easy storage.

A man opening a cabinet door to reveal the compactly stored Hoover H-ENERGY 300 vacuum cleaner inside

Figure 8: Demonstrating the compact storage capability, fitting into a standard cabinet.

9. Warranty & Support

For warranty information, please refer to the warranty card included with your product or visit the official Hoover website. If you encounter any issues not covered in the troubleshooting section, or require further assistance, please contact Hoover customer support. Contact details can typically be found on the Hoover website or in your purchase documentation.

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