Olive Union Olive Pro 2-in-1 Bluetooth Music Device User Manual

Introduction

The Olive Union Olive Pro is a versatile 2-in-1 Bluetooth music device designed to enhance your listening experience. It combines advanced hearing enhancement capabilities with high-quality music playback, featuring brilliant speech understanding and active background noise cancellation for clear conversations and crisp sound. This manual provides essential information for setting up, operating, and maintaining your device.

Image: An Olive Pro earbud in use, highlighting its dual function for hearing and music. The image shows the earbud comfortably fitted in an ear, emphasizing its discreet design and advanced audio capabilities.

What's in the Box

Please check the package contents to ensure all items are present:

• Olive Pro Earbuds (Left and Right)
• Charging Case
• Extra Urethane Foam Eartips (Sizes: XS, S, L, XL)
• USB-C Charging Cable

Image: A visual representation of all items included in the Olive Pro product package. This includes the two earbuds, their charging case, a selection of eartips in different sizes, and the USB-C charging cable.

Setup

1. Charging the Device

Before first use, fully charge the Olive Pro earbuds and charging case. Place the earbuds into the charging case. Connect the USB-C cable to the charging case and a compatible power source. The charging case provides approximately 11 hours of additional use time, extending the earbuds' 7 hours for a combined total of over 18 hours.

2. Bluetooth Pairing

1. Ensure the earbuds are in the charging case and the case lid is open.
2. On your smartphone or audio device, navigate to the Bluetooth settings.
3. Select 'Olive Pro' from the list of available devices to pair.
4. Once paired, the earbuds are ready for use.

3. My Olive Hearing App Installation & Setup

For optimal performance and customization, download and install the 'My Olive Hearing App'.

• Search for 'My Olive Hearing App' on the Apple App Store or Google Play Store.
• Install the app and follow the on-screen instructions for a 5-minute simple setup.
• The app includes a built-in hearing test to customize your Olive Pro settings for your specific hearing profile.

Image: A smartphone displaying the 'My Olive Hearing App' interface, which allows users to customize their Olive Pro hearing settings. The screen shows a hearing report, music average, and options for Bluetooth pairing, setup, and a built-in hearing test.

Operating the Device

1. Wearing the Earbuds

Select the eartip size that provides a comfortable and secure fit. Gently insert each earbud into your ear canal, ensuring a snug seal for optimal sound quality and noise cancellation.

2. Hearing Modes and Customization

Utilize the My Olive Hearing App to adjust hearing settings. The app allows for customizable music and hearing EQ, and provides background noise reduction/cancellation features. Perform the in-app hearing test to personalize the device's performance to your hearing needs, suitable for mild to moderate hearing loss.

3. Music Playback

Once paired via Bluetooth, you can stream audio from your connected device. Refer to your device's specific controls for play/pause, track skipping, and volume adjustments, as these are typically managed through the connected source or touch controls on the earbuds (if applicable, refer to app for specific control customization).

Maintenance

1. Cleaning

Regularly clean your Olive Pro earbuds and charging case to maintain performance and hygiene. Use a soft, dry, lint-free cloth. Do not use abrasive materials, alcohol, or chemical cleaners. Gently remove any earwax or debris from the eartips and earbud grilles using a small, soft brush.

2. Storage

When not in use, store the earbuds in their charging case to protect them from dust, moisture, and physical damage. Store the device in a cool, dry place away from direct sunlight and extreme temperatures.

Troubleshooting

• No Sound: Ensure earbuds are charged, properly paired, and volume is turned up on both the earbuds and the connected device. Check if the earbuds are correctly seated in your ears.
• Pairing Issues: Turn off Bluetooth on your device, then turn it back on. Forget 'Olive Pro' from your device's Bluetooth list and attempt to re-pair. Ensure earbuds are in pairing mode (refer to app for specific instructions).
• Charging Problems: Verify the USB-C cable is securely connected to both the case and the power source. Ensure the charging contacts on the earbuds and inside the case are clean and free of debris.
• App Connectivity Issues: Ensure your phone's Bluetooth is on and the earbuds are paired. Close and reopen the My Olive Hearing App. Check for app updates.

Specifications

• Brand: Olive Union
• Model: Olive Pro
• Type: 2-in-1 Bluetooth Music Device / Hearing Enhancement Earbuds
• Connectivity: Bluetooth
• Special Features: Rechargeable, Active Background Noise Cancellation, Customizable Music & Hearing EQ, Built-in Hearing Test via App
• Hearing Loss Suitability: Mild to Moderate
• Battery Life (Earbuds): Up to 7 hours
• Battery Life (with Charging Case): Over 18 hours combined
• Included Items: Earbuds, Charging Case, Various Eartip Sizes (XS, S, L, XL), USB-C Cable

Image: A detailed comparison table illustrating the features of Olive Pro earbuds in contrast to traditional hearing aids, personal sound amplification products (PSAP), and standard earbuds. It highlights Olive Pro's capabilities in hearing loss suitability, app integration, customization, Bluetooth, and noise reduction.

Warranty and Support

For warranty information and customer support, please refer to the official Olive Union website or contact their customer service directly. Keep your proof of purchase for warranty claims.