1. Introduction
Welcome to the user manual for your new Segway-Ninebot D38E Electric Scooter. This manual provides essential information for the safe assembly, operation, maintenance, and troubleshooting of your scooter. Please read this manual thoroughly before your first ride to ensure optimal performance and safety.
The Segway-Ninebot D38E is designed for adults, offering a maximum speed of 25 km/h and a range of up to 38 km. It features a 350W motor, 10-inch pneumatic tires, and a dual braking system for a reliable and comfortable riding experience.
2. Safety Guidelines
Your safety is paramount. Always adhere to the following guidelines:
- Always wear a helmet and other protective gear (knee pads, elbow pads) when riding.
- Familiarize yourself with and obey all local laws and regulations regarding electric scooter use.
- Perform a pre-ride inspection before each use: check tire pressure, brake function, and ensure all parts are secure.
- Do not ride in heavy rain, on slippery surfaces, or through puddles deeper than 2 cm.
- Avoid riding at night or in low visibility conditions. If unavoidable, ensure all lights are functional and wear reflective clothing.
- Maintain a safe distance from other vehicles and pedestrians.
- Do not perform stunts, sudden turns, or rapid acceleration/deceleration.
- The maximum weight capacity for this scooter is 120 kg. Do not exceed this limit.
- Do not allow children under the age of 16 to ride the scooter.
3. Package Contents
Upon opening the package, please verify that all items are present and in good condition:
- Segway-Ninebot D38E Electric Scooter
- Power Adapter/Charger
- User Manual (this document)
- Necessary assembly tools (if applicable)
If any items are missing or damaged, please contact your retailer or Segway-Ninebot customer support.
4. Setup and Initial Assembly
Follow these steps to prepare your scooter for its first ride:
- Unfolding the Scooter: Carefully lift the stem until it locks into place. Ensure the folding mechanism is securely latched.
- Attaching the Handlebar: Connect the handlebar to the stem. Ensure all cables are properly routed and not pinched. Secure the handlebar using the provided screws and tools.
- Initial Charge: Before first use, fully charge the scooter's battery. Connect the power adapter to the charging port and then to a power outlet. The charging indicator on the scooter or charger will change when fully charged (up to 6.5 hours).
- Tire Pressure Check: Verify that both 10-inch pneumatic tires are inflated to the recommended pressure. Refer to the tire sidewall for specific pressure recommendations.
Figure 4.1: Segway-Ninebot D38E Electric Scooter, front-left view, illustrating its overall design.
Figure 4.2: Segway-Ninebot D38E Electric Scooter, side view, showcasing its profile.
5. Operating Instructions
Understanding how to operate your scooter safely and efficiently is crucial.
5.1 Powering On/Off
- To Power On: Press and hold the power button on the display for a few seconds.
- To Power Off: Press and hold the power button until the display turns off.
5.2 Display Functions
The integrated display on the handlebar provides real-time information:
- Speed Indicator: Shows current speed in km/h.
- Battery Level: Indicates remaining battery charge.
- Riding Modes: Displays the active riding mode (ECO, D, S).
- Light Indicator: Shows if the headlights are on.
Figure 5.1: Close-up of the Segway-Ninebot D38E handlebar display, showing speed, battery level, and riding modes.
5.3 Riding Modes
The D38E offers three riding modes:
- ECO Mode: Energy-saving mode for extended range, with a lower maximum speed.
- D Mode (Standard): Balanced mode for everyday use, offering a good mix of speed and range.
- S Mode (Sport): Maximum performance mode for higher speeds and quicker acceleration.
Switch between modes by pressing the power button briefly while the scooter is on.
5.4 Acceleration and Braking
- Acceleration: Push off with your foot to gain initial momentum, then gently press the throttle lever to accelerate.
- Braking: The scooter features an electronic front brake and a drum rear brake. Use the brake levers on the handlebar to slow down or stop. Apply both brakes smoothly for effective and safe stopping.
Figure 5.2: An adult rider operating the Segway-Ninebot D38E Electric Scooter on a paved path, demonstrating typical riding posture.
5.5 Folding and Transporting
The D38E can be folded for easy storage and transport:
- Ensure the scooter is powered off.
- Locate the folding latch mechanism on the stem.
- Follow the instructions on the latch to release the stem and fold it down towards the rear wheel.
- Secure the folded stem to the rear fender hook.
Figure 5.3: The Segway-Ninebot D38E Electric Scooter in its folded position, suitable for compact storage.
Figure 5.4: An adult transporting the folded Segway-Ninebot D38E Electric Scooter onto public transport, highlighting its portability.
6. Maintenance
Regular maintenance ensures the longevity and safe operation of your scooter.
- Battery Care: Charge the battery regularly, even if the scooter is not in use for extended periods (at least once every 30 days). Avoid fully discharging the battery. Store the scooter in a cool, dry place.
- Tire Pressure: Check tire pressure weekly. Proper inflation is crucial for ride quality, range, and tire lifespan.
- Brake Inspection: Regularly check the functionality of both electronic and drum brakes. Ensure brake levers operate smoothly and braking is effective. Adjust or replace components as needed by a qualified technician.
- Cleaning: Wipe down the scooter with a damp cloth. Do not use high-pressure water jets or corrosive cleaners. Ensure the charging port cover is securely closed before cleaning.
- General Inspection: Periodically check all screws, bolts, and connections for tightness. Ensure no parts are loose or damaged.
Figure 6.1: Close-up of the 10-inch pneumatic front tire and fender of the Segway-Ninebot D38E Electric Scooter, important for regular pressure checks.
7. Troubleshooting
This section addresses common issues you might encounter with your Segway-Ninebot D38E Electric Scooter.
| Problem | Possible Cause | Solution |
|---|---|---|
| Scooter does not power on | Low or depleted battery; loose battery connection; power button malfunction. | Charge the battery fully. Check battery connections. If problem persists, contact support. |
| Reduced range or power | Low tire pressure; riding in Sport mode constantly; heavy load; cold weather; battery degradation. | Check and inflate tires to recommended pressure. Use ECO or D mode. Reduce load. Battery performance can be affected by temperature. |
| Brakes feel weak or unresponsive | Brake cable adjustment needed; worn brake pads (drum brake); electronic brake issue. | Inspect brake cables and adjust tension. Have brake pads checked and replaced by a professional if worn. Contact support for electronic brake issues. |
| Unusual noises during operation | Loose components; debris in wheels; motor issue. | Inspect all visible parts for looseness. Check wheels for obstructions. If noise persists, seek professional inspection. |
For issues not listed here or if solutions do not resolve the problem, please contact Segway-Ninebot customer support.
8. Specifications
Detailed technical specifications for the Segway-Ninebot D38E Electric Scooter:
| Feature | Specification |
|---|---|
| Model Name | D38E |
| Brand | Segway-Ninebot |
| Maximum Speed | Up to 25 km/h |
| Maximum Range | Up to 38 km |
| Motor Power | 350W |
| Tire Type | 10-inch Pneumatic with Inner Tube |
| Braking System | Electronic (front), Drum (rear) |
| Lights | 2.1W LED Front Light, Integrated Brake and Rear Lights |
| Reflectors | E-MARK Front, Side, and Rear |
| Charging Time | Up to 6.5 hours |
| Frame Material | Aluminum |
| Maximum Weight Capacity | 120 kg |
| Product Dimensions (L x W x H) | 114.3 x 48 x 50 cm |
| Product Weight | 16.3 kg |
| Battery Type | 1 Lithium-polymer (included) |
| Age Range (Description) | Adult |
9. Warranty and Support
For warranty information, please refer to the warranty card included with your product or visit the official Segway-Ninebot website. Keep your proof of purchase for warranty claims.
If you require technical assistance, have questions about your scooter, or need to report a defect, please contact Segway-Ninebot customer support through their official channels. Contact details can typically be found on the manufacturer's website or in the product packaging.
